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Ulasan untuk Four Seasons Hotel Mumbai

5 out of 5
Four Seasons Hotel Mumbai
1/136, Dr E Moses Rd, Worli, Mumbai, Maharashtra

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 543 dari 785 ulasan" "
Penilaian 8 - Bagus. 154 dari 785 ulasan" "
Penilaian 6 - Cukup Baik. 46 dari 785 ulasan" "
Penilaian 4 - Buruk. 19 dari 785 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 785 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Mohammad, Duluth

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Area around property were dirty. Staff and cleanliness amazing in the room
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari fshm pada tanggal 20 Mei 2024
Greetings from Four Seasons Hotel Mumbai!Thank you for your 4 out of 5 rating in regard to your recent stay. I am glad to know that you enjoyed your stay, especially the services provided by our Housekeeping team.With regards to the location of our hotel, we are situated in Worli, which is the new upcoming business district centrally located in Mumbai. The surrounding area is under development and in a few years we should see more business houses around the hotel. The new towers for the Four Seasons Residences will also make the immediate surroundings more aesthetically appealing.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Nitesh Gandhi

10/10 Sangat Bagus

Anja Elisabeth, München

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice but expensive hotel
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari fshm pada tanggal 16 Mar 2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay and am glad to know that you had a pleasant stay. We understand that pricing is an important consideration for our guests and we continuously evaluate our rates to ensure they reflect the value we offer.I hope that you will visit us again and look forward to welcoming you back.Warm regards, Nitesh Gandhi

10/10 Sangat Bagus

Rohan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent stay…wish we could have stayed longer. Aer lounge at the rooftop of the hotel is in a league of its own and probably the best in Mumbai. Will be back!
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari fshm pada tanggal 7 Mar 2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am delighted to know that you had an excellent stay. I am also glad to know that you will visit us again and look forward to welcoming you back, especially to AER. Warm regards, Nitesh Gandhi

10/10 Sangat Bagus

Rachi

Bepergian bersama teman
Disukai: Fasilitas
Great hospitality from all staff who were well organised and very friendly.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari fshm pada tanggal 16 Feb 2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I am happy to hear that you enjoyed your stay, especially the attentive and friendly service provided by the team. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi

10/10 Sangat Bagus

HISATOSHI

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari fshm pada tanggal 14 Feb 2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi

10/10 Sangat Bagus

Ekaterina

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari fshm pada tanggal 22 Mar 2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am glad to know that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi

6/10 Cukup Baik

MIHAEL

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I would expect four seasons to be in a better area
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari fshm pada tanggal 5 Feb 2024
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback in regard to our location which is in Worli, the new upcoming business district centrally located in Mumbai. The surrounding area is under development and in a few years we should see more business houses around the hotel. Apart form this, I hope your stay was a pleasant one and look forward to welcoming you back soon.Warm regards,Nitesh Gandhi

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari fshm pada tanggal 12 Jan 2024
Greetings from Four Seasons Hotel Mumbai! I have noted your 6 out of 10 rating in regard to your recent stay with us and do apologise for not meeting your expectations. I hope that you will visit us again and give us an opportunity to welcome you back for a Four Seasons experience.Warm regards, Nitesh Gandhi

10/10 Sangat Bagus

Gunilla

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari fshm pada tanggal 2 Jan 2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 Sangat Bagus

Niranjana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari fshm pada tanggal 2 Jan 2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 Sangat Bagus

Elizabeth, OAKLAND

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, staff was very friendly and helpful. Its not a huge hotel but the rooftop bar is amazing. Definitely recommend going up for a drink and an appetizer. The remodeled room was nice but with the smog you don't really get a view of the ocean..
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari fshm pada tanggal 2 Jan 2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am delighted to know that you enjoyed your stay, especially your time at AER and the service provided by the hotel team.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 Sangat Bagus

James, Atlanta

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari fshm pada tanggal 10 Jan 2024
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi

10/10 Sangat Bagus

t

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Exceptional services, lovely room
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari fshm pada tanggal 13 Des 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us and am happy to hear that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari fshm pada tanggal 7 Des 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

6/10 Cukup Baik

Stefan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari fshm pada tanggal 29 Nov 2023
Greetings from Four Seasons Hotel Mumbai!I have noted your 3 out of 5 rating in regard to your recent stay and am aware of your disappointment on not being able to visit AER as it was sold out on a particular day during your stay and apologise for the same. However I am glad to know that you were able to visit it in the course of your stay and do hope that the rest of your stay was a pleasant one. I hope that you will visit us again as we look forward to welcoming you back. Best regards,Gianni Costa

10/10 Sangat Bagus

Paul

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at one of the renovated rooms which was really nice with great views.
Menginap 2 malam pada bulan November 2023
Tanggapan dari fshm pada tanggal 18 Nov 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback. We are pleased to know that you enjoyed your stay in our renovated room. I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

10/10 Sangat Bagus

Victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous hotel!
Excellent stay at this fabulous hotel. Service is amazing. Room was spacious, immaculately clean and comfortable. Pool was wonderful and service here also fabulous. Restaurant is great for breakfast, lunch and dinner. Thoroughly recommend and hope to stay again. Special thanks to Sonali and team at the concierge who were super helpful and helped make our stay extra special.
Menginap 4 malam pada bulan November 2023
Tanggapan dari fshm pada tanggal 13 Nov 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your positive feedback further to your recent stay with us. I am glad to learn that you enjoyed your stay, from the room accommodation and food, to your time at the Pool and the service provided by the hotel team.Your recommendation is most appreciated and look forward to welcoming you back again.Warm regards,Gianni Costa

6/10 Cukup Baik

Hayley

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan November 2023
Tanggapan dari fshm pada tanggal 13 Nov 2023
Greetings from Four Seasons Hotel Mumbai! I have noted your 3 out of 5 rating in regard to your recent stay and do apologise for not meeting your expectations. In order to carefully review this, we request you to share some specific details regarding your experience as it is our constant endeavor to elevate our services and serve you better on your future stays with us. I hope that you will visit us again as we look forward to welcoming you back. Best regards,Gianni Costa

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari fshm pada tanggal 6 Nov 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Gianni Costa

6/10 Cukup Baik

Helena

Vissa saker bra vissa dåliga
Rummen var fina och gymmet var bra. Baren på taket var super nice. Poolområder var dåligt. Jätte mycket duvor som flög runt och badade i poolen och hela poolområdet var under skugga mitt på dagen.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari fshm pada tanggal 2 Nov 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback in regard to your recent stay. I am happy to know that you enjoyed your stay, especially the room and your time at the Gym and AER. I have also noted your feedback regarding the Pool which is well received.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay, professional staff
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari fshm pada tanggal 31 Okt 2023
Greetings from Four Seasons Hotel Mumbai! I am happy to hear that you had a good stay and enjoyed the service provided by the hotel teaml hope that you will visit us again and look forward to welcoming you back. Warm regards, Gianni Costa

10/10 Sangat Bagus

Aditya

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari fshm pada tanggal 28 Okt 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Gianni Costa

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel with outstanding restaurant
Although the standard room was rather small I thought the hotel was excellent value considering the quality and location. Of particular note was the outstanding restaurant serving a variety of Indian and Asian cuisines - I wish I could have stayed longer to sample more of the dishes. The staff were all extremely attentive, helpful and friendly.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari fshm pada tanggal 12 Okt 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback in regard to your recent visit. I am so pleased to know that you enjoyed your stay, from the location and room, to the food served at SanQi and the service provided by the hotel team.I hope that you will visit us again and look forward to welcoming you back, especially to SanQi.Warm regards,Gianni Costa

10/10 Sangat Bagus

Gagandeep

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place
Excellent hotel and great restaurants made this two day trip very memorable - Nitin at the front desk was very kind. SanQi is a great place to eat good Asian food. AER was a neat place tp hang around late night
Menginap 1 malam pada bulan September 2023
Tanggapan dari fshm pada tanggal 5 Okt 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback further to your recent stay with us. I am pleased to learn that you enjoyed your stay, especially your time at SanQi and AER.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

10/10 Sangat Bagus

Dara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hotel, great food and wonderful and helpful staff. The concierge manager Fagun, specifically went above and beyond not only to make our stay at the Four Seaons memorable but also helped us with our next stay at the Oberoi Delhi making it extra special as it was my girlfriends birthday. A
Menginap 2 malam pada bulan September 2023
Tanggapan dari fshm pada tanggal 4 Okt 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your positive feedback further to your recent stay with us. I am so happy to hear that you enjoyed your stay with us, especially the food and the attentive service provided by our hotel team.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

8/10 Bagus

david

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not as good as I hoped
Great staff and good service. Unfortunately the hotel room are looking dated and the tv system is very dated. Also the area isn’t the best.
Menginap 2 malam pada bulan September 2023
Tanggapan dari fshm pada tanggal 18 Sep 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback in regard to your recent stay with us. I am glad to know that you enjoyed the staff and service. I would like to take the opportunity to share that we are currently refurbishing our rooms in phases and look forward to welcoming you to our renovated rooms in the future.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

bhaskar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great staff and a luxurious property
We had an issue but that was immediately acknowledged and addressed. Great staff and service. Views from our room were great. Would definitely stay there at every given opportunity
Menginap 1 malam pada bulan September 2023
Tanggapan dari fshm pada tanggal 13 Sep 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am so happy to hear that you enjoyed your stay and that our team members handled the issue promptly and to your satisfaction.I am glad to know that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

jmk

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
all good
Menginap 5 malam pada bulan September 2023
Tanggapan dari fshm pada tanggal 12 Sep 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

Selina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari fshm pada tanggal 8 Sep 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari fshm pada tanggal 5 Sep 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

MISS E

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Lovely stay at the Four Seasons, highlighted by Loki's seamless check-in. Enjoyed the gorgeous bathroom, bright, spacious room. Despite ongoing renovations, everything was discreet, not impacting the experience. Eagerly looking forward to coming back when renovations are complete. A truly comfortable and luxurious experience that leaves a lasting impression.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari fshm pada tanggal 9 Agu 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your positive feedback further to your recent stay with us. I am delighted to know that you especially enjoyed the room accommodation and the service provided during your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards,Sunil Narang

4/10 Buruk

Breena

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This property is using a five star name with three star service and amenities. The management is terrible and there is no such thing as customer service from any higher level person. The cleaning staff were wonderful. There was one mistake where a personal item was removed from my room and it took quite some time to locate it. The hotel did not disclose that there would be construction going on at all hours and they did not provide alternate options to all of their closed amenities such as the rooftop bar. They wouldn’t let us use the lounge instead when the business center and other areas were closed.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari fshm pada tanggal 28 Jul 2023
Greetings form Four Seasons Hotel Mumbai!Thank you for your sharing your feedback further to your recent stay with us and apologise for not meeting your expectations. Certain parts of our hotel are undergoing upgrades in phases and sincerely regret if this impacted your stay. However I am happy to hear that you enjoyed the service provided by our Housekeeping team and that we were successful in locating the personal item. Please be assured that all your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us. I hope that you will visit us again and look forward to welcoming you back to an enhanced product in the future.Warm regards,Sunil Narang

10/10 Sangat Bagus

Ibrahim

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari fshm pada tanggal 14 Agu 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

6/10 Cukup Baik

Saeeda

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The staff are helpful and friendly. Restaurant serves great food. The disappointment was the lack of adequate room cleaning.sheets were dirty, carpets dirty, the room was not vacuumed ( food particle on floor) curtains dirty and smells of cigarettes, cleaning staff smell bad( it is worth educating them about personal hygiene and even by them deodorants, the room after being busted by cleaning team smelled horrible.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari fshm pada tanggal 12 Jul 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback in regard to your recent stay. I am happy to hear that you enjoyed your experience at the restaurant and found our team members to be helpful and friendly. I have also noted your overall feedback in regard to Housekeeping and apologise for the lapses in service. The staff has also been briefed to make sure that personal hygiene standards are maintained.Please be assured that all your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us.I hope that you will visit us again and give us an opportunity to welcome you back.Warm regards,Sunil Narang

10/10 Sangat Bagus

HISATOSHI

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari fshm pada tanggal 12 Jun 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

2/10 Sangat Buruk

Elite

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They have a problem in disclosing names. What stops them from doing so is bets known to them. My office had to cover the cost for all expenses incurred during my stay, My room was already full pre-paid. When my office called the hotel to deposit a certain amount to cover incidentals - the hotel wanted my office staff from Pune to visit hotel in Mumbai to pay other they could not collect the payment. They wanted a physical card only. NO QR code, NO CC auth, NO payment link. The front also does not come on call - only operators speak without names like bots easliy sound irritated when you call in the second time. Very very rigid team, behaviour and approach.
Tanggapan dari fshm pada tanggal 30 Mei 2023
Greetings from Four Seasons Hotel Mumbai!We once again thank you for your valuable feedback and apologise for the unpleasant experience.I hope that you will visit us again and give us the opportunity to welcome you back for a true Four Seasons experience.Warm regards,Sunil Narang

2/10 Sangat Buruk

Elite

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They have a big issue with disclosing names on call. Almost rigid on any/every request you make. The approach is very rigid and reverse of what you actually expect from a hotel. Small request like making a pre-payment to them is not acceptable to them. They would want you to pay only 72 hours before your check in etc etc.
Tanggapan dari fshm pada tanggal 26 Mei 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback further to your recent stay with us. Four Seasons Hotels & Resorts are known worldwide for providing exceptional services for all our valued guests. Therefore it is indeed concerning for us to have let you down with an unpleasant experience which led to an unpleasant stay. Please be assured that your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us.I hope that you will visit us again and give us the opportunity to welcome you back for a true Four Seasons experience.Warm regards,Sunil Narang

10/10 Sangat Bagus

Paresh

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023
Tanggapan dari fshm pada tanggal 8 Mei 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

Kenji

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
到着してお水を用意してくれたり、アップグレード、素早く漏れのないご案内と完璧な対応でした。
Menginap 2 malam pada bulan April 2023
Tanggapan dari FSHM pada tanggal 17 Apr 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating during your recent stay with us and am happy to hear that you enjoyed your stay, especially the upgrade and arrival experience.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

6/10 Cukup Baik

Wayne

Bepergian bersama teman
Disukai: Kebersihan
The hotel is undergoing renovations as well huge building works going on directly next door. This meant our stay wasn’t the most pleasant and added to the issues we had with our room and lounge experience.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari FSHM pada tanggal 30 Mar 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback and apologise for the inconvenience caused. Please be assured that your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us.I hope that you will visit us again and look forward to welcoming you back for a true Four Seasons experience.Warm regards,Sunil Narang

10/10 Sangat Bagus

Frank

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good customer service
The staff was very friendly and helpful. The room was spacious and comfortable.
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari FSHM pada tanggal 14 Feb 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating during your recent stay with us and am pleased to learn that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

SANKAR

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent. Couldn’t be happier
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari FSHM pada tanggal 3 Feb 2023
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am glad to learn that you had an excellent stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

6/10 Cukup Baik

watanabe

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
建物が揺れて気持ち悪い
Menginap 4 malam pada bulan Januari 2023

10/10 Sangat Bagus

Joe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
should have a temperature controlled swimming pool
Tanggapan dari FSHM pada tanggal 19 Jan 2023
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating in regard to your recent stay. We have also noted your feedback regarding the Pool and please be assured that your feedback is well received.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Sunil Narang

10/10 Sangat Bagus

Callan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was wonderful
Tanggapan dari FSHM pada tanggal 30 Des 2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am so happy to hear that you found our service to be wonderful. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

HILA

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
India
Tanggapan dari FSHM pada tanggal 8 Des 2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating during your recent stay with us and am glad to know that you enjoyed your stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

HISATOSHI

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan November 2022
Tanggapan dari FSHM pada tanggal 6 Des 2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating during your recent stay with us and am glad to know that you enjoyed your stay. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

Naresh

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Was expecting a temperature controlled pool, pool area was small and the area around the hotel had a bad stench
Menginap 1 malam pada bulan November 2022
Tanggapan dari fshm pada tanggal 17 Nov 2022
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating in regard to your recent stay. I have also noted your feedback regarding the Pool experience and please be assured that your feedback is well received.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Sunil Narang

10/10 Sangat Bagus

Alex

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing staff with exceptional service
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari FSHM pada tanggal 20 Okt 2022
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating and am glad to learn that you enjoyed the staff and service provided by the hotel team.. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 Sangat Bagus

Bianca

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love these folks! Prefer here to the Taj Mahal Palace. Seriously! Service great! Massage great!
Menginap 1 malam pada bulan September 2022
Tanggapan dari FSHM pada tanggal 4 Okt 2022
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating as well as your positive feedback. I am so happy to hear that you enjoyed your stay, especially your time at the Spa and the service provided by the hotel team.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Sunil Narang