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Ulasan untuk The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5 out of 5
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Kawasan Pariwisata Lot N2, Nusa Dua, Bali

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 697 dari 1002 ulasan" "
Penilaian 8 - Bagus. 247 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 36 dari 1002 ulasan" "
Penilaian 4 - Buruk. 17 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 1002 ulasan" "

9,4/10

Kebersihan

9,6/10

Staf & layanan

9,4/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Djaja

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sangat Bagus
Menginap 4 malam pada bulan Juni 2018
Tanggapan dari Lucia pada tanggal 22 Jun 2018
Dear Djaja, Greetings from The Laguna Resort & Spa! Thank you for your kind rating and look forward to your return visit. Sincerely, Lucia Liu General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Gem, Sussex

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful rooms, wonderful service, nice beach. A short walk to Bali Collection.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Dorene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property along the beach. We arrived and the room was nicely cooled.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Owen Thomas

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel and resort, with amazing friendly staff and awesome food. The only thing that was missing was entertainment, only one weekly show that went for 20 minutes. Evenings were quiet there, so depends what you like.
Menginap 8 malam pada bulan April 2024

10/10 Sangat Bagus

Satoshi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very good staff!
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Toru

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Luxury Relaxing We wuold like come again.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Olivera

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome green oasis, warm & friendly, zen place for both individuals and the whole family
Menginap 6 malam pada bulan April 2024

10/10 Sangat Bagus

Andy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff and the hotel manager Adi were very accommodating to all our needs. Always greeted with a hello and a smile by all staff. Excellent grounds on a nice quit beach this place definitely hits the spot.Enjoy!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Camilla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing staff, so friendly and happy, nothing was too much trouble.
Menginap 7 malam pada bulan April 2024

10/10 Sangat Bagus

Nancy

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was always polite and help. Beautiful area
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Eve

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great servics Great Food
Menginap 5 malam pada bulan Februari 2024

10/10 Sangat Bagus

Milad

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great resort, beautiful design, brand new rooms, too many fantastic fresh and salt water pools and lagoons. Many options for dining and drinks. Staff were fantastic and so nice. The area and the fact that both sides of the resort are two other beautiful resorts, makes it great to walk around and additional dining and drinking options. We stayed at a lagoon view room in 2nd floor and it was fantastic with a great view, quiet environment and very much private. The additional programs like the Balinese dance and fire show complemented our stay in last night.
Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Bernard James

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kayleigh, Pontyclun

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel, super clean and the staff are friendly and helpful. The number of pool areas is a great advantage and the salt water lagoon is a little haven of tranquility! Breakfast buffet options are great and the quality of the food was excellent. Our only flaw was that people would go to the main pool early morning to put towels on beds and then not appear to use them until the early afternoon. The hotel policy states that if it’s not used within an hour then towels will be removed - this really was not followed.
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Lucia pada tanggal 9 Jan 2024
Dear Kayleigh,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the beauty of our hotel, cleanliness, and the friendly and helpful nature of our staff. It's fantastic that you appreciated the multiple pool areas and found the saltwater lagoon to be a tranquil haven.We appreciate your feedback about the issue with the pool towels and apologize for any inconvenience. We take your comments seriously and will address this matter with our team to ensure that our policies are consistently enforced. Your input is valuable to us, and we hope to welcome you back for another memorable stay in the future.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Shabana

Menginap 10 malam pada bulan Desember 2023

10/10 Sangat Bagus

Adnan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff was amazing and Staff was very helpful. It’s a very private resort not too many guest to bother you.. Highly recommend.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Lucia pada tanggal 9 Jan 2024
Dear Adnan,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our staff and found our resort to be a private and enjoyable retreat. We appreciate your recommendation and look forward to welcoming you back in the future! Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Shanti

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Oscar Armando

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
People are friendly and dedicated to their job
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Lucia pada tanggal 9 Jan 2024
Dear Oscar,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our associates. We look forward to your return visit.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Iuliia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I bought the vacation in this hotel for my mom and she was amazed by the hotel and its territory, said it is indeed luxury. She honored specifically Daria, the hotel staff, who was super helpful and welcoming. The only thing is the ocean low tide is very far, literally makes it impossible to swim during the day, but well, there are several pools in the hotel, and it's mostly on that coast, not only there, and it's fine in the morning and evening.
Menginap 11 malam pada bulan Oktober 2023
Tanggapan dari Lucia pada tanggal 5 Nov 2023
Dear Iuliia,Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali!Thank you for taking the time to scoring us and for share your wonderful experience with us. We are thrilled to know that your recent stay was enjoyable and glad to know that your mom was amazed with our resort as well as the exceptional service delivered by Daria. It brings us immense joy that we were successful made your recent stay marvelous one. Certainly, we look forward to welcoming you back to create another remarkable experience with us.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Lucia pada tanggal 29 Okt 2023
Dear Victoria,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Thank you for taking your precious time for highly rating us and having chosen our resort as your preference stay.We are thrilled to know you have had a wonderful stay and that our service and facilities have meet up to your expectations in making your stay at The Laguna Resort & Spa enjoyable.Once again, we hope to welcome you back in the nearest future.Kind regards,Lucia LiuGeneral Manager

4/10 Buruk

Hiu Suen

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Lucia pada tanggal 19 Nov 2023
Dear Hiu Suen,Warmest greetings from The Laguna resort & Spa, Nusa Dua, Bali!Thank you for taking the time to scoring us and having chosen our resort as your preference stay. It was a true delight to have you as our guest on our Paradise Island, Bali!Your valuable feedback is of immense importance to us, and we sincerely appreciate you taking the time to share your thoughts with us.Once again, thank you for choosing to stay at The Laguna Resort & Spa, we eagerly look forward to welcoming you back in the future.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Kirra

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was excellent. The staff were extremely friendly and helpful. The resort felt very safe.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Lucia pada tanggal 29 Okt 2023
Dear Kirra,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Thank you for taking your precious time for highly rating us and having chosen our resort as your preference stay.We are thrilled to know you have had a wonderful stay and that our service and facilities have meet up to your expectations in making your stay at The Laguna Resort & Spa enjoyable.Once again, we hope to welcome you back in the nearest future.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Simon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel and area is absolutely beautiful. As close to paradise as I can imagine. We only stayed for two nights but if we ever come back to Bali we will be staying here the whole time.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Lucia pada tanggal 14 Okt 2023
Dear Simon,Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali!Thank you for taking your precious time to scoring us and giving us kind feedback. We are delighted to know that your recent stay with us was nothing short of wonderful and glad to know that you enjoyed every aspect of your experience in our resort.Thank you for staying with us, certainly we look forward to welcoming you back in the nearest future to create another memorable experience.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Vivienne Anne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 14 Okt 2023
Dear Vivienne Anne,Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali!Thank you for taking your precious time to scoring us and having chosen our resort as your preference stay. We are thrilled to know that your recent stay with us was nothing short of wonderful and that you enjoyed every aspect of your experience in our resort.Thank you for staying with us and certainly we look forward to welcoming you back in the nearest future.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Sue

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent servuce and staff ! Great breakfast and clean room.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Lucia pada tanggal 10 Okt 2023
Dear Sue,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Thank you for staying at The Laguna and glad that your recent stay was an enjoyable one.Look forward to your return visit.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Barry, London

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful Staff, especially at breakfast, pool staff, reception, tour bookings. We had a fabulous holiday.
Menginap 9 malam pada bulan Agustus 2023
Tanggapan dari Lucia pada tanggal 2 Okt 2023
Dear Barry,Warmest greetings from The Laguna resort & Spa, Nusa Dua Bali!Thank you for being chosen to experience The Laguna. It is a great pleasure to learn that you have had a fabulous holiday with us.Look forward to your return visit.Kind regards,Lucia Liugeneral Manager

10/10 Sangat Bagus

ramesh

Menginap 3 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 10 Okt 2023
Dear Ramesh,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Thank you for being chosen The Laguna as your preference resort to stay while in Nusa Dua. It is a great pleasure to learn that you have had an enjoyable vacation at The Laguna.Look forward to your return visit.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Sohyun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
흠잡을데없어요
완벽한 휴가였습니다
Menginap 3 malam pada bulan September 2023
Tanggapan dari lucia pada tanggal 2 Okt 2023
Dear Sohyun,Warmest greetings from The Laguna resort & Spa, Nusa Dua Bali!Thank you for being chosen to experience The Laguna. It is a great pleasure to learn that your stay was an enjoyable one.Look forward to your return visit.Kind regards,Lucia Liugeneral Manager

6/10 Cukup Baik

Alan, Staten Island

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The resort mostly focused on big events and not their regular guests. Every day they would have weddings or something else and they would be yelling until 10pm or later. No activities for the guests at all. Also breakfast is the same every single day. Besides that everything was good.
Menginap 9 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 24 Sep 2023
Dear Alan,Warmest greetings from The Laguna Resort 7 Spa, Nusa Dua, Bali!Thank you for taking your precious time to share your experience with us, it's true delighted that we were able to host you at our Paradise Island, Bali!We are glad to know that your recent stay with us was nothing short of wonderful and that you enjoyed every aspect of your experience in our resort. We genuinely appreciate your insights, and we apologize for any inconvenience encountered regarding the event activities in our resort.By sharing your feedback with us, you have helped us stay in touch with the needs of our guests and allowed us to have the opportunity to look into the areas where we have not delivered the standards we always strive to maintain. We really value your feedback, identified the areas for improvement.We certainly look forward to welcoming you back to create more memories with us.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Ruth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is absolutely beautiful. Very well kept, friendly staff and convenient location. Walking distance to the mall and waters blow. The food at the hotel was great. The only comment I would make is that when booking online and paying extra to include breakfast and dinner I thought everything was included. At the hotel I was informed that drinks was not included with dinner and had to pay that separately. It would be ideal to make that a little clearer when booking. Other than that our stay was exceptional and highly recommend.
Menginap 5 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 23 Sep 2023
Dear Ruth,Warmest greetings from The Laguna resort & Spa, Nusa Dua Bali!Thank you for being chosen to stay with us.Look forward to your return visit to create better holiday experience with us.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Yuichi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ホテルの敷地内だけで過ごすには素晴らしい施設です。
Menginap 4 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 19 Sep 2023
Dear Yuichi,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Allow me to thank you for having chosen our resort as preference stay during recent vacation in Bali, it is a true honor that we were able to host you at our Paradise Island, Bali!Your highly rating are greatly appreciated.We eagerly look forward to welcoming you back in the nearest future. Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Karin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 19 Sep 2023
Dear Karin,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Allow me to thank you for having chosen our resort as preference stay during recent vacation in Bali, it is a true honor that we were able to host you at our Paradise Island, Bali!Your highly rating are greatly appreciated.We eagerly look forward to welcoming you back in the nearest future. Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Greg

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Modern Decor, Well Maintained with Great Service
This resort was recently refurbished. The landscaping and grounds are amazingly well kept. There are so many spots you can just hideaway and relax with pools everywhere. There didn't seem to be a lot children staying so it was generally tranquil and peaceful. The breakfast was great along with other meal services. The gym was modern and extremely well maintained. I have stayed at many places in Nusa Dua before. The Laguna will be where I book next time if the rates are reasonable.
Menginap 7 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 29 Okt 2023
Dear Greg,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!We would like to thank you for taking your precious time to highly scoring us. We are happy to learn that you had a pleasant stay and that we contributed to making your experience at The Laguna a delightful and exciting one.Your high scoring and feedback are greatly appreciated by our team as I believe they would feel more valued and motivated after reading your feedback. Please do know that your feedback is important for us and we are always looking to serve our guests better and continuing to improve our service.Once again, thank you for staying at the Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali and we certainly look forward to welcoming you back in the nearest future. Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

gregory

Menginap 5 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 19 Sep 2023
Dear Gregory,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Allow me to thank you for having chosen our resort as preference stay during recent vacation in Bali, it is a true honor that we were able to host you at our Paradise Island, Bali!Your highly rating are greatly appreciated.We eagerly look forward to welcoming you back in the nearest future. Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Gary Andrew

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were very friendly and helpful. Very quiet and peaceful location
Menginap 3 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 12 Sep 2023
Dear Gary,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Thank you for staying with us and for sharing your experience with us. It is a great pleasure to learn that your stay was an enjoyable one.Look forward to your return visit.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Charles

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 6 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 9 Sep 2023
Dear Charles,Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali!We are thrilled to learn that you had a wonderful stay with us and that you enjoyed every aspect of your experience in our resort.Certainly, look forward to welcoming you back in the nearest future.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

bachir

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved the friendly staff, the large open gardens, the many pools to swim in and the access to the beach. Our room had beautiful interior and they cleaned our rooms twice every day with free complimentary water. All you needed to do was ask! Our first point of contact was Maha and he made sure to say good bye to us also! He was very sweet and made sure we had what we wanted. This was a great vacation with my sister and is perfect for families, couples or singles also. The beach is on the doorstep of the hotel and it’s many restaurants/bars so you could easily explore the entire coast if you wanted to. We are really sad we had to leave. Thank you for having us.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Lucia pada tanggal 9 Sep 2023
Dear Bachir,Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali!We are delighted to hear that you had a wonderful stay with us and that you enjoyed the facilities, amenities, and most importantly, the exceptional service delivered by our team including Maha are exceeded your expectations. It's bringing us immense joy to know that you and your sister enjoyed every aspect of your experience in our resort.Certainly, we look forward to welcoming you back in the nearest future to create more memories with us.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Thomas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wunderschönes Hotel mit sehr freundlichem Personal. Die Zimmerausstattung ist hervorragend. Es gibt aber nur eine mittelmäßige Mall in der Nähe und sonst eher wenig Entertainement in der Nähe des Hotels. Dafür ist es halt sehr ruhig und auch gefühlt sehr sicher. Man muss aber dann doch öfter mal ein Taxi nehmen wenn man etwas unternehmen will. Das Frühstücksbuffet im Hotel ist sehr umfangreich aber geschmacklich eher durchschnittlich
Menginap 14 malam pada bulan Juli 2023
Tanggapan dari Lucia pada tanggal 3 Sep 2023
Dear Thomas,Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali!Thank you for sharing your wonderful experience with us and we thrilled to hear that you were impressed with our facilities, atmosphere and most importantly, the exceptional service delivered by our team are met up to your expectations. Certainly, look forward to your return visit.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Nigel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tranquil with beautiful gardens pools a plenty Great family holiday and wedding
Tanggapan dari Lucia pada tanggal 1 Sep 2023
Dear Nigel,Warmest greetings from the Laguna Resort & Spa, Nusa Dua, Bali!Thank you for your kind feedback, we're delighted to know that you enjoyed our serene atmosphere, lovely gardens, pool and we are immense joy to know that you had a fantastic family holiday and wedding with us. Certainly, we look forward to welcoming you back in the nearest future.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Matt

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Laguna is an excellent resort - wonderful service and staff, 5-star setup, restaurants and right on the beach. could not recommend more highly, we will be back next year.
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Lucia pada tanggal 1 Sep 2023
Dear Matt,Warmest greetings from the Laguna Resort & Spa, Nusa Dua, Bali!We're thrilled to learn that your stay with us was nothing short of wonderful, and that you had an enjoyable experience throughout the resort. Certainly, we look forward to welcoming you back in the nearest future.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Heidi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a fabulous relaxed stay at The Laguna. The pool area was fabulous - never too busy and always a lounger available. The beach was also lovely and we enjoyed using the hotel bikes for a trip along the beach to look at other hotels in Nusa Dua. We tried all of the restaurants. Breakfast had plenty of variety as did the buffet dinner. The beach side restaurant had great service and a nice menu. Our favourite was probably Kul kul which had a lovely vibe for lunch and a relaxed dinner. Rooms were a nice size, with a great shower. Plenty of fresh drinking water was provided. The resort is lovely and polished, however it doesn't feel like the real 'Bali'. If you come here, make sure you go and explore other areas to experience more of the culture and vibe in different parts of the island.
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Lucia pada tanggal 30 Agu 2023
Dear Heidi,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!First of all, thank you for being a Marriott Bonvoy loyal costumer. It is a great pleasure to learn that your stay was an enjoyable and memorable one.Look forward to seeing you back in the near future.Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Lai Shan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff service is excellent
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Lai Shan pada tanggal 28 Agu 2023
Dear, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It is a pleasure to learn that you have had a wonderful stay with us. Certainly, look forward to welcoming you back in the nearest future. Kind regards, Lucia Liu General Manager

10/10 Sangat Bagus

Adam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the initial meet and greet through to the accommodation facilities and amenities along with the staff and their attentiveness, we would highly recommend the Laguna
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Lucia pada tanggal 28 Agu 2023
Dear Adam, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It is a pleasure to learn that you have had a wonderful stay with us. Certainly, look forward to welcoming you back in the nearest future. Kind regards, Lucia Liu General Manager

10/10 Sangat Bagus

Farid

Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Lucia pada tanggal 19 Sep 2023
Dear Farid,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!Allow me to thank you for having chosen our resort as preference stay during recent vacation in Bali, it is a true honor that we were able to host you at our Paradise Island, Bali!Your highly rating are greatly appreciated.We eagerly look forward to welcoming you back in the nearest future. Kind regards,Lucia LiuGeneral Manager

10/10 Sangat Bagus

Geraldine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Lucia pada tanggal 28 Agu 2023
Dear Geraldine,Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It is a pleasure to learn that you have had a wonderful stay with us. Your value feedback has been noted for an improvement. Certainly, look forward to welcoming you back in the nearest future. Kind regards, Lucia Liu General Manager

10/10 Sangat Bagus

Haya, Doral

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We booked this hotel for our honeymoon and it was incredible! Gorgeous property! Breakfast and staff is spectacular, the rooms are clean and newly refurbished. It has private access to the beach, and is enormous. Pricier than the other hotels but definitely worth it. Very family oriented as well so definitely something to consider if you’re looking for a romantic getaway or something with the family.
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Nizel pada tanggal 20 Agu 2023
Dear Haya,Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali!We are overjoyed to learn that your stay with us was nothing short of wonderful, and that we played a part in making your honeymoon trip pleasant and truly memorable. We are thrilled to learn that you were impressed with our facilities, cleanliness, food and beverage offerings, and, most importantly, the exceptional service provided by our team. Your acknowledgment of these aspects of your stay brings us immense joy and motivates us to continue providing the best possible experience for all our guests.The pleasure of having you as our loyal guest was all ours, and we look forward to welcoming you back for another enriching stay with us this year.Kind regards,Nizelania TariniDirector of Rooms

8/10 Bagus

Samantha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Nizel pada tanggal 20 Agu 2023
Dear Samantha,Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali!Allow me to express my heartfelt gratitude for choosing our resort as your preferred stay during your recent Bali vacation. It was a true delight to have you as our guest on our Paradise Island, Bali!Your valuable feedback is of immense importance to us, and we sincerely appreciate you taking the time to share your thoughts with us.Thank you for choosing to stay at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. We are genuinely grateful for your patronage, and we eagerly look forward to the privilege of welcoming you back to create even more cherished memories with us.Kind regards,Nizelania TariniDirector of Rooms