Minibar, in-room safe, desk, laptop workspace

Reviews of Les Jardins d'Eiffel

3 out of 5
Les Jardins d'Eiffel
8 Rue Amelie, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews" "
Rating 8 - Good. 343 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really convenient property located a short walk from the Eiffel Tower. Rooms and elevators are extremely tight, but location is unbeatable. Staff isn’t the most friendly, but shouldn’t be a detriment to your stay.
Stayed 2 nights in May 2024
Response from Les Jardins d'Eiffel team. on 14 May 2024
Dear John,We thank you for taking the time to write a review about your stay in our hotel. We are happy to read that you enjoyed our location, which is very convenient for sightseeing as well as for shopping, restaurants and have an easy access to the whole city with the public transport.Our rooms are not very large (from 12m2 to 16m2) but on the Parisian standards for a 3 stars hotel.We take good note of your remark. French people are often less expressive than the American people but it doesn’t mean that we don’t want to be kind.We remain at your disposal, and hope to welcome you again,Kind regards,

10/10 Excellent

yan, saint louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Les Jardins d'Eiffel team. on 14 May 2024
Dear Yan,Thank you for taking the time to rate your stay.We are happy that everything was fine.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Les Jardins d'Eiffel team. on 12 May 2024
Dear Kimberly,Thank you for taking the time to rate your stay in our hotel. We are happy that everything went well.We remain at your disposal and hope to welcome you again,Kind regards,

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel Jardins d'Eiffel offered clean, comfortable and well located accommodations during our stay to Paris. Our room was slightly bigger than average in Paris, but we had upgraded to the more spacious option. We found the bed to be very comfortable, the shower worked well with adequate pressure. We loved that we could open our window to get some fresh air. I do wish there had been more interaction with the front desk staff. I was also a little disappointed that instant coffee was the only offering. It might be nice to offer complimentary coffee, or at least water, in the lobby. Those are just suggestions and certainly would not prevent us from coming back to Hotel Jardins! Overall I would definitely recommend this hotel.
Stayed 5 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 12 May 2024
Dear Sarah,Thank you very much for taking the time to share your feelings with everyone. We are happy to read that you enjoyed your room, its cleanliness, and the location of the hotel. It is true that our location is very convenient for sightseeing as well as for shopping, restaurants and have an easy access to the whole city with the public transport.We try to satisfy all of our guests, that is why we choose mattresses neither too soft, nor too hard, and we are glad that you enjoyed the comfort of your room. Please note that a 3 stars hotel can not provide service of a 4 or 5 stars hotels, such as special amenities or complimentary coffee or water at the front desk.Thank you for the recommendation.We remain at your disposal,Kind regards,

6/10 Okay

Edna

No air conditioning
Stayed 3 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 8 May 2024
Dear Edna,Thank you for taking the time to rate your stay in our hotel. We unfortunately have to choose between the air conditioning and the heating. We can not have both simultaneously. It is hard to choose when it is spring time because some guests are hot and others cold. SWe remain at your disposal,Kind regards,

10/10 Excellent

Laura

Travelled with partner
The room was so cute. It had a beautiful view of a courtyard below and the Eiffel Tower in the distance. There was just a short walk to the Eiffel Tower and many Seine River tours. The staff is where the high ratings come in. They were so attentive and so helpful. We LOVED our stay!
Stayed 2 nights in May 2024
Response from Les Jardins d'Eiffel team. on 7 May 2024
Dear Laura,Thank you for your glowing review of your recent stay with us. We are delighted to know that you have enjoyed your stay with us and that you found our location central. We have shared your reviews with all our team and they are happy to know that you have praised the quality of their service. Our neighborhood is not just a collection of museums and monuments (Invalides, Eiffel Tower, Orsay Museum...) but also a lively Parisian district, a very good example of French lifestyle with a lot of restaurants and various shops.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The little lift/elevator next to the desk was very helpful for moving luggage at check in and out. Front desk staff were all very friendly and offered to speak english. Our housekeeper kept our room clean and comfortable daily. I accidentally forgot my wedding ring in the room one day and felt very safe and happy to find it untouched when i got back that night. The area was quiet at night to allow good rest.
Stayed 4 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 30 Apr 2024
Dear Krista,Thank you very much for taking the time to share your feelings about your last stay in our hotel. We are glad to read that you have enjoyed the service offered by our staff, as well as the location of the hotel. The satisfaction of our guests is our priority and we are delighted to have exceeded your expectations. We want to satisfy all of our guests, that is why we choose mattresses neither too hard, nor too soft and we are happy that you enjoyed the comfort of your room. We are delighted that everything went well for you.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Kasondra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for first time visitors to Paris!
Stayed 2 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 30 Apr 2024
Dear Kasondra,Thank you for taking the time to rate your stay in our hotel. We are very happy to read that you have enjoyed our great location which is very convenient for sightseeing as well as for shopping, restaurants and have an easy access to the whole city with the public transport.We remain at your disposal and hope to welcome you again,Kind regards,

8/10 Good

Rhonda, carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to city tourism, view of Eiffel Tower from the breakfast room is a pleasant bonus! Nearby shopping and plenty of restaurants. Room was very small but clean and quiet. Staff very helpful and accommodating.
Stayed 1 night in Apr 2024
Response from Les Jardins d'Eiffel team. on 28 Apr 2024
Dear Rhonda,Thank you for your glowing review of your recent stay with us. We are delighted to know that you have enjoyed your stay with us and that you found our location central. We have shared your reviews with all our team and they are happy to know that you have praised the quality of their service. As you notice it, the neighborhood of the hotel is not just a collection of museums and monuments (Invalides, Eiffel Tower, Orsay Museum...) but also a lively Parisian district, a very good example of French lifestyle with a lot of restaurants and various shops.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
A clean well lighted place
Stayed 1 night in Apr 2024
Response from Les Jardins d'Eiffel team. on 28 Apr 2024
Dear George,Thank you very much for taking the time to rate your stay in our hotel. We are very happy that you enjoyed your stay and the cleanliness of our hotel.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Uday, West Friendship

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were early and checked in without difficulty- room was clean. Great breakfast and very courteous staff
Stayed 1 night in Apr 2024
Response from Les Jardins d'Eiffel team. on 25 Apr 2024
Dear Uday,Thank you for your glowing review of your recent stay with us. We are delighted to know that you have enjoyed your stay with us. We are so grateful for your compliments.We remain at your disposal and will be happy to welcome you again,Kind regards,

10/10 Excellent

prashant

Liked: Property conditions & facilities
Good clean hotel friendly staff
Stayed 1 night in Apr 2024
Response from Les Jardins d'Eiffel team on 23 Apr 2024
Dear prashant,Thank you very much for taking the time to review your stay in our hotel. We are delighted to read that you enjoyed the cleanliness of the hotel and the service offered by our staff. They will be happy to know that you enjoyed their work.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

javier, ALPHARETTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was particularly helpful when on a the late Friday afternoon a female employee at the front desk got me a doctor to come to the hotel and see me. I was having a sinus infection and needed to be seen. She was fantastic and went above and beyond helping me. Thanks you
Stayed 3 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 21 Apr 2024
Dear Javier,We would like to thank you for taking the time to write a review about your recent stay in our hotel. We are glad to read that you have enjoyed the service offered by our staff. We have forwarded your kind compliments about our staff rightaway to the people concerned. The satisfaction of our guests is our priority and we are delighted to have exceeded your expectations. We hope that you are feeling better.We remain at your disposal and will be happy to welcome you again,Kind regards,

10/10 Excellent

Rosie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Les Jardins d'Eiffel team. on 23 Apr 2024
Dear Rosie,Thank you very much for taking the time to rate your stay in our hotel. We are happy that you have had a good time with us.We remain at your disposal and hope to welcome you again,Kind regards

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
location was amazing to everything. hotel was great and quite. slept very well.
Stayed 2 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 21 Apr 2024
Dear Paolo,We thank you very much for taking the time to write a review about your stay in our hotel. We pay a great attention to the satisfaction of our guests and are really happy to see that you enjoyed your stay in our hotel.We try to satisfy all of our guests, that is why we choose mattresses neither too hard, nor too soft and we are happy that you enjoyed it.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Les Jardins d'Eiffel team. on 21 Apr 2024
Dear Monica,Thank you very much for taking the time to rate your stay in our hotel. What a pleasure, to see that you have had a good time with us.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 21 Apr 2024
Dear Daisy,Thank you for taking the time to rate your stay in our hotel. We are happy that everything went well.We remain at your disposal and will be glad to welcome you again,Kind regards,

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 18 Apr 2024
Dear Amanda,Thank you for taking the time to rate your stay in our hotel.We are happy that everything went well.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not know if Les Jardins d'Eiffel is unique (unimportant to me). It sets a high standard for other three-star hotels to emulate. Typical three-star hotels do not match the level of attention, comfort, cleanliness, friendliness, and service of Les Jardins d'Eiffel. And true to its name, it has a lovely garden! It was conveniently located within walking distance of two Metro Stations. The neighborhood is charming, filled with restaurants (many cuisines), shops, and necessary services. We could not have made a better choice.
Stayed 7 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 16 Apr 2024
Dear James,Thank you very much for your extremely nice review. It is a pleasure to read that you enjoyed your stay with us and our location. The satisfaction of our guests is our priority and we are delighted to have exceeded your expectations. We thank you for all your compliments.As you notice it, the neighborhood of the hotel is not just a collection of museums and monuments (Invalides, Eiffel Tower, Orsay Museum...) but also a lively Parisian district, a very good example of French lifestyle with a lot of restaurants and various shops.We remain at your disposal and would be delighted to welcome you again,Kind regards,

10/10 Excellent

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, room was clean, very friendly staff
Stayed 3 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 16 Apr 2024
Dear Maria,We sincerely thank you for having taken the time to post this wonderful review about your stay at Les Jardins d’Eiffel. The satisfaction of our guests is our priority and we are delighted to have exceeded your expectations. We are happy to read that you enjoyed our great location on the left bank, close to the iconic Eiffel Tower, the top of which you can see just around the corner twinkling beautifully on the hour every evening. We thank you for your compliments about the staff. This is the best reward for our team.We remain at your disposal and will be happy to welcome you again,Kind regards,

10/10 Excellent

RONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff. Good breakfast. clean room, but a bit too small. Excellent location.
Stayed 6 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 14 Apr 2024
Dear Ronald,We sincerely thank you for having taken the time to post this wonderful review about your stay at Les Jardins d’Eiffel. We are very happy to see that you spent a nice stay in our hotel. It is a great satisfaction for us and we thank you for your compliment about the staff. We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Jerry Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice
Stayed 5 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 14 Apr 2024
Dear Jerry Dean,We would like to thank you for taking the time to write a comment about your recent stay in our hotel. Thanks for the compliment.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Patricia, kearny

Travelled with partner
Liked: Property conditions & facilities
Beautiful small hotel super clean , safe close to metro and restaurants nice staff friendly high recommended
Stayed 5 nights in Mar 2024
Response from Les Jardins d'Eiffel team. on 10 Apr 2024
Dear Patricia,We would like to thank you for taking the time to rate your stay in our hotel. We are very pleased to read that you enjoyed the cleanliness of your room and our central location which is very convenient for sightseeing as well as for shopping, restaurants and have an easy access to the whole city with the public transport. We appreciate your kind message about our staff being friendly and helpful and for your recommendation. We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Helpful staff. Tiny elevator ( but not unexpected in Paris. Easy to use stairs.
Stayed 7 nights in Mar 2024
Response from Les Jardins d'Eiffel team. on 7 Apr 2024
Dear Michael ,Thank you for taking the time to write a comment about your recent stay in our hotel. We are glad to read that you have enjoyed the service offered by our staff, as well as the location of the hotel. Knowing the expectations of our guests help us to improve our services.We remain at your disposal and hope to welcome you again,Kind regards,

8/10 Good

Carlye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was miniscule. If you open your window, smoke drifts in from the many guests smoking in the courtyard night and day. There is no iron. But it was clean.
Stayed 3 nights in Apr 2024
Response from Les Jardins d'Eiffel team. on 7 Apr 2024
Dear Carlye,We thank you for taking the time to write a review about your recent stay in our hotel. We are happy that you enjoyed the cleanliness of the hotel. Our rooms are not very large (from 12m2 to 16m2) but on the Parisian standards for a 3 stars hotel.We have well noted your remarks about the smoking area in the garden. There is no iron in the room, it is always on demand and our staff is always happy to provide you with one when requested.We remain at your disposal, and hope to welcome you again,Kind regards,

10/10 Excellent

Julibeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended!
Stayed 3 nights in Mar 2024
Response from Les Jardins d'Eiffel team. on 7 Apr 2024
Dear Julibeth,Thank you for taking the time to rate your stay in our hotel. We are happy that everything went well. Thank you for the recommendation.We remain at your disposal, and will be glad to welcome you again,Kind regards,

8/10 Good

Caglar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tiny but adequate, if you book premium rooms (strongly recommended) you have have bigger bathrooms and very nice view of Eiffel Tower towards your window. Very walkable area around.
Stayed 2 nights in Mar 2024
Response from Les Jardins d'Eiffel team. on 7 Apr 2024
Dear Caglar,We thank you for taking the time to write a comment about your stay in our hotel. Our rooms are not very large (from 12m2 to 16m2) but on the Parisian standards for a 3 stars hotel and indeed our premium rooms are bigger. We are happy that you enjoyed our location which is very convenient for sightseeing as well as for shopping, restaurants and have an easy access to the whole city with the public transport.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very welcoming! It's a nice place to stay and very clean.
Stayed 6 nights in Mar 2024
Response from Les Jardins d'Eiffel team. on 31 Mar 2024
Dear Rebeca,Thank you very much for taking the time to rate your stay in our hotel. We are delighted to know that you enjoyed the service offered by our staff, and the cleanliness of the hotel.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Daisy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Paris for the first time with my daughter and this hotel did not disappoint. Very convenient and a lot of places near by that are walkable. Staff was friendly and also our room was very clean!
Stayed 7 nights in Mar 2024
Response from Les Jardins d'Eiffel team. on 31 Mar 2024
Dear Daisy,Thank you so much for your amazing review! We are so grateful for your compliments. The satisfaction of our guests is our priority and we are delighted to have exceeded your expectations. We are delighted that you have found our location very convenient and that you were satisfied with the service offered by our staff.We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Elia

Stayed 3 nights in Mar 2024
Response from Les Jardins d'Eiffel team. on 14 Apr 2024
Dear Elia,Thank you for taking the time to rate your stay in our hotel. What a pleasure to see that everything went well. We remain at your disposal and hope to welcome you again,Kind regards,

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area with easy access to most attractions. Staff was very friendly and helpful.
Stayed 4 nights in Mar 2024
Response from Les Jardins d'Eiffel team. on 6 Mar 2024
Dear Cliff,Thank you very much for taking the time to write a comment about your recent stay in our hotel. We are very happy to read that you have enjoyed the service offered by our staff, and that you found them friendly and helpful. Thank you for your compliments, it is the best reward for them.It is true that our location is very convenient for sightseeing as well as for shopping, restaurants and have an easy access to the whole city with the public transport.We remain at your disposal and will be happy to welcome you again,Kind regards,

10/10 Excellent

Brock Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little gem . Very helpful and accommodating staff Clean , well kept property. My wife and I stayed here three nights for Valentine’s getaway. Close to all the tourists stuff , great places to eat within minutes. Two thumbs up 👍👍
Stayed 3 nights in Feb 2024
Response from Les Jardins d'Eiffel team. on 18 Feb 2024
Dear guest,We thank you very much for taking the time to write a review about your stay in our hotel and for your compliments about the staff. Knowing the expectations of our guests help us to improve our services. We are delighted to know that you have found our location central close to a lot of main tourists attractions and where you can find everything you need. We are so grateful for your compliments.We remain at your disposal and will be very happy to welcome you again,Kind regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Great location. Clean hotel and a good value. Rooms are small but considering the location and what I payed not a problem. The bedroom and bathroom are very adequate for a couple. You are steps from the Eiffel Tower, the staff speaks excellent English, checkin was a. Reese and your very close to the Tour Marbourg metro station (an easy .2 mile walk). Breakfast was also very nice.
Stayed 3 nights in Feb 2024
Response from Les Jardins d'Eiffel team. on 18 Feb 2024
Dear John,Thank you for your glowing review of your recent stay with us. We are delighted to know that you have enjoyed your stay with us and that you found our location central. We have shared your reviews with all our team and they are happy to know that you have praised the quality of their service. We remain at your disposal, and hope to welcome you again,Warm regards,

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Les Jardins d'Eiffel team. on 18 Feb 2024
Dear Claire,We thank you for taking the time to rate your stay in our hotel. We are happy that everything went well.We remain at your disposal and hope to welcome you again,Kind regards,

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, amenities
The property discrimination of the room didn’t match what we got, the room door going out had a gap that let cold air keep blowing in. We put towels down to block the cold air.
Stayed 2 nights in Jan 2024
Response from Les Jardins d'Eiffel team. on 28 Jan 2024
Dear guest,We thank you for taking the time to write a comment about your stay in our hotel. We are sorry to read that we did not meet all your expectations. Our rooms are not very large (from 12m2 to 16m2) but on the Parisian standards for a 3 stars hotel. We remain at your disposal,Kind regards,

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Les Jardins d'Eiffel team. on 21 Jan 2024
Dear guest,Thank you for taking the time to rate your stay in our hotel. We are happy to see that everything went well.We remain at your disposal and hope to welcome you again.Best regards,

8/10 Good

Ratanaporn

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but clean and comfortable.
Stayed 1 night in Jan 2024
Response from Les Jardins d'Eiffel team. on 17 Jan 2024
Dear guest,Thank you for taking the time to rate your stay in our hotel. We are happy that you enjoyed the comfort of our rooms. We try to satisfy everyone, that is why we choose mattresses neither too hard nor too soft.We remain at your disposal and hope to welcome you again,Best regards,

10/10 Excellent

Ericka

Stayed 3 nights in Jan 2024
Response from Les Jardins d'Eiffel team. on 18 Feb 2024
Dear Ericka,We thank you for taking the time to rate your stay in our hotel. What a pleasure to see that everything was fine for your,We remain at your disposal and will be happy to welcome you again,Warm regards,

10/10 Excellent

Shiloh

Stayed 2 nights in Jan 2024
Response from Les Jardins d'Eiffel team. on 14 Jan 2024
Dear Shiloh,Thank you for taking the time to rate your stay in our hotel. We are delighted that everything went well.We remain at your disposal and hope to welcome you again,Best regards,

2/10 Terrible

Guerdy

Travelled with group
Disliked: Staff & service
The racism was real you could cut it with a knife. If I start getting into it this review will never end so I'll leave it at that. I can't say they were rude cause I saw how they treated other people for us.....Horrible. They even told us they didn't have any towels for us to shower.
Stayed 2 nights in Jan 2024
Response from Les Jardins d'Eiffel team. on 28 Jan 2024
Dear Madam,It is always our practice to respond to comments, whether positive or negative, and we are truly shocked by your comments that call our staff into question. When you arrived, we explained that the room was not ready because it was still too early (the arrival time is 2pm). At 2pm, you got your room back. In the evening, you came to reception to ask for more towels. We didn't refuse to give you any, but explained that you'd have to wait for the evening person to arrive (the person at reception being alone, she couldn't leave reception) before we could give you another. Once the evening person had arrived, our colleague gave you the towels you had requested.Our front desk manager, as soon as the comment was posted, made sure to call and email you, but she never heard back from you.As you can see, many reviews of our establishment highlight the reception and service provided, and we always strive to satisfy our customers.We remain at your disposal,Regards,

10/10 Excellent

Felicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Les Jardins d'Eiffel team. on 8 Jan 2024
Dear Felicia,Thank you for taking the time to rate your stay in our hotel. We are happy that everything went well.We remain at your disposal and hope to welcome you again,Best regards

10/10 Excellent

Danilo, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to tour Eiffel, and many dining options. Small and cozy. Amazing place to spend a few days while visiting Paris.
Stayed 2 nights in Dec 2023
Response from Les Jardins d'Eiffel team. on 3 Jan 2024
Dear Danilo,Thanks a lot for taking the time to share your good experience. We are delighted to read that you enjoyed our neighborhood which is not just a collection of museums and monuments (Invalides, Eiffel Tower, Orsay Museum...) but also a lively Parisian district, a very good example of French lifestyle with a lot of restaurants and various shops. We are so grateful for your compliments. We remain at your disposal and hope to welcome you again,Warm regards,

10/10 Excellent

Danilo, Miami

Stayed 3 nights in Dec 2023
Response from Les Jardins d'Eiffel team. on 28 Jan 2024
Dear Danilo,Thank you for taking the time to rate your stay in our hotel. We are happy that everything went well. We remain at your disposal and will be happy to welcome you again,Kind regards

8/10 Good

Matthew

Liked: Staff & service
Stayed 3 nights in Dec 2023
Response from Les Jardins d'Eiffel team. on 18 Feb 2024
Dear Matthew,We thank you for taking the time to rate your stay in our hotel. We are very happy to see that everything went well.We remain at your disposal,Best regards,

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, convenient to Eiffel Tower. The beds were comfortable.
Stayed 4 nights in Dec 2023
Response from Les Jardins d'Eiffel team. on 3 Jan 2024
Dear Cynthia,We thank you for taking the time to write a comment about your stay in our hotel. We are happy that you enjoyed our location.We try to satisfy everyone, that is why, we choose mattresses neither too hard, nor too soft, and we are happy that you enjoyed the comfort of the beds.We remain at your disposal and hope to welcome you again,Best regards,

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, friendly staff, great location. Tiny rooms, hardly space for luggage. Could have had an apartment on Airbnb for the same price with a lot more room but wouldn’t get the same quality amenities like a comfortable bed, constant hot water, or luggage rooms for early or late check in/out.
Stayed 2 nights in Dec 2023
Response from Les Jardins d'Eiffel team. on 26 Dec 2023
Dear Guest,We thank you for taking the time to write a review about your stay in our hotel and for your compliments about the staff. This is the best reward for our team. The prices that we proposed are standard prices for a three-star hotel in the heart of Paris.We remain at your disposal,Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Stayed 3 nights in Dec 2023
Response from Les Jardins d'Eiffel team. on 26 Dec 2023
Dear guest,Thank you for taking the time to rate your stay in our hotel. We are happy that everything went well.We remain at your disposal,Best regards

8/10 Good

Simon

Stayed 4 nights in Dec 2023
Response from Les Jardins d'Eiffel team. on 26 Dec 2023
Dear Simon,Thanks so much for taking the time to rate your stay with us. We remain at your disposal and hope to welcome you again,Best regards.

6/10 Okay

pat

Disliked: Staff & service
The bathroom smelled of mold the room was tiny and i felt overpriced breakfast was included and was a good spread and variety very nice breakfast staff but room smelled of moldy bathroom our room had no view and was hard to move around in but to be fair im over 6 feet and was with the misses
Stayed 4 nights in Dec 2023
Response from Les Jardins d'Eiffel team. on 20 Dec 2023
Dear guest,Thank you for your review. We are sorry to read that we did not meet all your expectations and to read the issues that you have had during your stay. Our staff is always happy to help you when you need something. We are happy to read that you have enjoyed our breakfast buffet which offers a variety of Viennese pastries, bread, various drinks, eggs, bacon, ham, cheese, cereals, yoghurts, fresh fruits. Our rooms are not very large (from 12m2 to 16m2) but on the Parisian standards for a 3 stars hotel. Our premium rooms offer a room with the Eiffel Tower view. We remain at your disposal,Kind regards,

10/10 Excellent

Steveo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Les Jardins d'Eiffel team. on 17 Dec 2023
Dear guest,Thank you very much for taking the time to rate your stay in our hotel.Do not hesitate to contact us, we will be happy to welcome you again,Best regards,