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Ulasan untuk Fairmont Ramla Serviced Residences

5 out of 5
Fairmont Ramla Serviced Residences
7713 King Fahad Road, Al Sahafah, Riyadh

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 10 dari 13 ulasan" "
Penilaian 8 - Bagus. 1 dari 13 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 13 ulasan" "
Penilaian 4 - Buruk. 0 dari 13 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 13 ulasan" "

9,4/10

Kebersihan

8,4/10

Staf & layanan

9,0/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property and stuff is very good. There is construction going on near the hotel, other than that everything is wonderful.
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Fairmont Ramla Management Team pada tanggal 21 Mei 2024
Dear Mr. William,Thank you for taking the time to evaluate our services. We are so glad that you enjoyed your stay with us. At Fairmont Ramla we strive to provide our guests seamless experience. We are looking forward to welcoming you. Thank you and best regardsFairmont Ramla Management Team

10/10 Sangat Bagus

Dana

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had an issue with the overwhelming smell of smoke that came from our neighbors room and although they were not supposed to smoke because it’s a smoke free facility, they did not stop smoking and when we brought that up with management they changed our room and upgraded us. Management dealt with it appropriately but they still should reinforce the NO smoking policy.
Menginap 7 malam pada bulan April 2024
Tanggapan dari Fairmont Ramla Management Team pada tanggal 16 Mei 2024
Dear Ms. Dana,Thank you for taking the time to review our services. At Fairmont Ramla we strive to provide our guests seamless hospitality experience. We are looking forward to welcoming you back again soon.Thank you and best regards

10/10 Sangat Bagus

Mohamed, Jeddah

Disukai: Kebersihan, kondisi & fasilitas properti
Home away from home
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Ramla Management Team pada tanggal 7 Mei 2024
Dear Mr. Mohamed,Thank you for your positive feedback and experiencing another home stay. We are looking forward to welcoming you back again soonThank you and best regards

10/10 Sangat Bagus

MAAN

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Saudi staff were excellent. Very professional and polite. Would stay again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Ramla Management Team pada tanggal 12 Mar 2024
Our Valued Guest,Thank you for taking the time to evaluate our services. We are so glad that you have enjoyed your stay with us as we are looking forward to welcoming you back again soon.Thank you and best regards

10/10 Sangat Bagus

othman

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Vvip
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Fairmont Ramla Management Team pada tanggal 19 Feb 2024
Our Valued guest Mr. Othman, Thank you so much for your time to evaluate our services. We are glad that you liked the place as We are looking forward to welcoming you back again soon.Thank you and best regards Fairmont Ramla Management Team

6/10 Cukup Baik

Faisal

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Luggage and bell boy service not reliable. They will make you miss your flight. Allow 1-2 hours for them to come and help! Expect lousy excuses.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Fairmont Ramala Managment Team pada tanggal 10 Jan 2024
Dear Mr. Faisal,Thank you for taking the time for evaluating our services. We are sorry for that your experience was not up to your expectation however your notes will definitely be considered as we are looking forward to welcoming you back again soon.Thank you and best regardsFairmont Ramla Management Team

10/10 Sangat Bagus

Mohamed, Jeddah

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Fairmont Ramala Managment Team pada tanggal 9 Jan 2024
Dear Mr. Mohamed,Thank you for taking the time to evaluate our services. It was a pleasure receiving so as we are looking forward to welcoming you back again soon.

2/10 Sangat Buruk

Abdullah

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I will never go there again
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Fairmont Ramala Managment Team pada tanggal 14 Nov 2023
Our Valued Guest Mr. Abdullah,Thank you for taking the time to evaluate our services and your stay at Fairmont Ramla. We are sorry that your experience was not at your expectations. At Fairmont Ramla we exert our best efforts to provide our guests seamless hospitality experience. We promise you to consider your point as we are looking forward to welcoming you back again soon.Thank you and best regardsFairmont Ramla Management Team

10/10 Sangat Bagus

Muath

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice, cozy, modern, and the small was amazing among the the lobby
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Fairmont Ramala Managment Team pada tanggal 17 Okt 2023
Dear Muath,Thank you for taking the time to evaluate our services. We are so happy that our services have met your expectations. At Fairmont Ramla we are not saving any efforts to provide our guests with seamless hospitality experience. We are looking forward to welcoming you back again soon.Thank you and best regardsFairmont Ramla Management Team

10/10 Sangat Bagus

Abdulaziz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Fairmont Ramala Managment Team pada tanggal 9 Okt 2023
Thank you Mr. Abdulaziz for you amazing Score. At Fairmont Ramla We strive to provide seamless hospitality experience to our guests.We are looking forward to welcoming you back soonThank you and best regardsFairmont Ramla Management Team

8/10 Bagus

Hassan

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
New hotel and furniture. They need to improve their staff and their service. No flixbility for the check in and check out timing. They have to train their staff how to communicate with guests. I called the front desk to provide water (make up the room) their response was shocking to me, the lady answered my call said water bottle will cost you 25 SAR. First time in my life traveling everywhere never happened that the room make up with water will cost money. At the same time the lady asked me about check out while it's still early morning, not checkout time yet.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Fairmont Ramala Managment Team pada tanggal 9 Okt 2023
Dear Mr. Hassan,Thank you for being our regular guest at Fairmont Ramla which we value the most having you there as our loyal guest. We sincerely apologize for the inconvenience in the meantime as explained we provide some complementary water bottles on your stay and extra request will subject to payment as per the Fair complementary policy. Nevertheless, all your notes have been taken into consideration as we will ensure that your stay will be remarkable on your next visit as we are so eager to welcome you back.Thank you and best regardsFairmont Ramla Management Team

10/10 Sangat Bagus

Mohammed, jeddah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Fairmont Ramla Management pada tanggal 30 Jul 2023
Dear Mr. Mohammed, Thank you for sharing your wonderful review of our property with the Expedia community. Our mission is to exceed your expectation during your stay at the hotel and I am glad you enjoyed your experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.