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Reviews of Gioberti Hotel

4 out of 5
Gioberti Hotel
Via Gioberti, 20, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1018 reviews" "
Rating 8 - Good. 336 out of 1018 reviews" "
Rating 6 - Okay. 112 out of 1018 reviews" "
Rating 4 - Poor. 39 out of 1018 reviews" "
Rating 2 - Terrible. 34 out of 1018 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jheisson

Stayed 5 nights in Mar 2024

10/10 Excellent

Bill

Great friendly staff, property is showing its age and is a little run down. Bed was very comfortable and it is in a great location right beside the train station.
Stayed 2 nights in May 2024

8/10 Good

Mary, Palm Desert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, the railway station is only 5 minutes walk.
Stayed 3 nights in Apr 2024

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good size rooms, clean and modern facilities. Breakfast was okay.
Stayed 3 nights in Apr 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service
Spacious room but note air conditioning does not work. Was cool at might so able to open a window but would not like to stay here in the summer. Location wise it is perfect, feels a little unsafe at night but daytime is ideal for all the main locations. Hop on hop off bus stop is just around the corner nd the main train station 2 minutes away with connections direct to the airport. Shame the hotel does not have its own bar or restaurant so have to go out in the evening to eat, even if very tired but we did know that before we went. Room was clean, so was the bathroom and the shower was great. Nice big bed, very firm but comfortable.
Stayed 3 nights in Apr 2024

2/10 Terrible

Zaid, Windsor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there last week. I didn’t like the area around the hotel. I didn’t like the hotel. It wasn’t clean enough the walls dirty. I don’t really recommend to go that hotel especially with the family.
Stayed 5 nights in Apr 2024

10/10 Excellent

Susan

Liked: Amenities, property conditions & facilities
The Gioberti Hotel was excellent - clean, rooms well appointed and very comfortable. The staff was welcoming and very responsive and helpful. The breakfast up in the roof top terrace was very good. The location was extremely convenient to the main train station - literally a half block away. The immediate surroundings (within one block) were somewhat scruffy - though no fault of the hotel. But I never felt unsafe and was able to walk everywhere, including to main points of interest within thirty minutes such as the Forum and the Spanish Steps. There were many wonderful, small restaurants within 15 minutes walking. For those who love song, especially opera, within a 15 minute walk is the Chiesa Evangelica Methodista where there are concerts almost every evening. Incredible and powerful, lyrical voices. I happened to be waking by during one of the concerts and was immediately captivated. A hidden gem! All in all, I recommend the Gioberti Hotel with five stars.
Stayed 4 nights in Apr 2024

6/10 Okay

Tatiana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel rooms are not like the pictures ! The bedroom was clean but the walls were dirty , the shower was built weird in a way that you’ll shower and water would get all over the bathroom . The area pass 9pm felt unsafe with groups of man hanging in the corner and trying to rob people. The staff was also so rude and even argued with my partner when we asked what time they locked the lobby doors , yes they lock them for our safety but that also tells you a lot about the area . The door bell outside the lobby doors wasn’t working and each time we would have to knock on the glass for the receptionist to open .
Stayed 3 nights in Apr 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near Termini station. Above average hotel with breakfast included. Don’t stay here for the duration of your time in Rome. I was back in town for half a day and one night to catch a connecting flight. Location was great for that purpose.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and 2 minutes on foot from Termini station.
Stayed 3 nights in Apr 2024

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were really helpful and pleasant. Location excellent next to Roma Termini.
Stayed 7 nights in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming and helpful. The breakfast had good variety. Close to the Roma Termini and lots of lovely quaint restaurants. Would stay there again.
Stayed 2 nights in Apr 2024

8/10 Good

Myung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Apr 2024

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good place to stay!, close to train station super convenient
Stayed 5 nights in Apr 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff was nice and helpful. The room was quiet clean and comfortable. From hotel to the Rome terminal only 3 minutes walking distance so very convenient . 👍👍
Stayed 4 nights in Apr 2024

6/10 Okay

Juan, Miami

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The conditions of the rooms was not the best
Stayed 2 nights in Apr 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great spot for getting anywhere next to the Termini. So trains buses etc will get you anywhere from basically across the street. Great restaurants close by. As noted in previous reviews it’s in a very busy central district so expect it to be LOUD. Staff is helpful but not overly attentive. Rooms are clean. Breakfast is good if you stick to coffee fruit croissants, everything else is meh at best. The location is really the selling point. Take the Leonardo express from the airport and then walk across the street to check in.
Stayed 7 nights in Apr 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Apr 2024

10/10 Excellent

Jamel

Stayed 1 night in Apr 2024

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
First of all the front desk staff was not very friendly. The hotel was very close to the main train station and bus station in Rome; however, the sorrounding streets were extremely dirty and it didn’t feel entirely safe. Finally, the hotel promotes that it has A/C, but when we tried o turn it in they said they only activated during summer months. We were sweating our 2 nights there.

8/10 Good

anrhony

Travelled with family
Liked: Cleanliness, property conditions & facilities
I booked an individual cab, and confirmed the night before. When we went to get cab next day, no cab.. The hotel besides this was very good: clean, quiet. Mediocre breakfast, no AC
Stayed 3 nights in Apr 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto mucho la area llegamos temprano nos dejaron guardar las maleta mu amables el personal
Stayed 1 night in Apr 2024

8/10 Good

Hanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, excellent service (e.g. when extra towels were asked, immediately action was taken).
Stayed 5 nights in Mar 2024

6/10 Okay

Joseph

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very small room but fairly well appointed. Probably best for 1 person who needs a quick stay. Our shower head was broken or not screwed on all the way and spewing water everywhere. Had to only use the handle to wash. Location is great. Hallways dirty and lackluster, but room clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Staff were freindly, rooms were clean and it was a great base for exploring Rome with all public transport on hand at Termini station.
Stayed 4 nights in Mar 2024

2/10 Terrible

Ka Ho

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay was nothing short of a nightmare. From the moment we entered the room, it was evident that cleanliness was not a priority. The room was dirty, with visible signs of neglect everywhere. The shower had a constant leak, turning what should have been a refreshing experience into a frustrating one.The most alarming issue was the amount of mold on the ceiling in the bathroom. It was not only unsightly but also raised serious concerns about hygiene and air quality. Additionally, to our horror, we discovered bedbugs in the bed. Despite our efforts to make ourselves comfortable, we ended up with multiple bites, making our stay unbearable and unsettling.Overall, I cannot in good conscience recommend this hotel to anyone. The lack of cleanliness, coupled with the presence of bedbugs, makes it a health hazard and an unpleasant experience for guests. Save yourself the trouble and avoid this hotel at all costs.
Stayed 3 nights in Mar 2024
Response from Front Desk on 3 Apr 2024
kind Mr ko,there are no words to describe our disappointment, we have received no information from you regarding what you assert, also because your conduct could have caused damage to the guest who subsequently occupied your room. Fortunately this did not happen, after reading your review we checked and did not detect the presence of bedbugs. I will explain why I cannot accept your review, as anyone who had actually been bitten by bedbugs would not have left without at least complaining and asking for a refund request. so please change what you stated. Thank you.

8/10 Good

Darian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel and staff were amazing, but the area around the hotel was very scary. There is crime, people following you to try and steal from you and it gets much worse at night. Again, my experience for the hotel and staff specifically - fantastic. If you can look past the exterior environment you’ll definitely enjoy your stay. Be safe!
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff but area is bit questionable, but than again it is near the train station.
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The property itself is lovely. The area, though, near all tourist attractions, is situated in a noisy ungracelful hustle environment. Doesn’t feel safe outside of hotel.
Stayed 6 nights in Mar 2024

8/10 Good

Jayson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Sinks need remodelling though. Tap is too long.
Stayed 5 nights in Mar 2024

10/10 Excellent

Adley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2024

8/10 Good

Jorgen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

2/10 Terrible

Amanda

Travelled with partner
Staff are extremely unprofessional, unhelpful and this hotel is falsely advertised so avoid at all costs. We arrived to hotel reception staff shouting and screaming behind reception desk whilst checking in as they were watching the football. The hotel also advertises air conditioning in all rooms and after spending the first night sleeping in 25 degree heat we spoke to reception who said they have turned it off and it isn’t an option - advised us to open a window if we had an issue and couldn’t really care less - were kept awake all night either by the heat or street noise. When I asked to speak with a hotel manager I was told he worked at the hotel across the road and to head over there and find him if I had an issue. I then requested an email from the unhelpful reception staff and the hotel manager proceeded to ignore all communication sent to him UNTIL a complaint was raised externally - only then did he reply once we returned home. Avoid this hotel at all cost and spend your money elsewhere.
Stayed 7 nights in Mar 2024
Response from front desk on 22 Mar 2024
Esteemed Mrs Amanda,We are sorry that your stay with us was not to your satisfaction and that we were not able to resolve the problems you encountered. We will use your comments to improve our service.Thank you and best regards

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Slightly noisy but great location by the station and easy walking to all major sites. No facilities at the hotel other than breakfast and surprised no tea and coffee facility in the room.
Stayed 6 nights in Mar 2024

6/10 Okay

Mhd

Liked: Cleanliness, staff & service
Staff were super super helpful! The only few comments are that the beds are super stiff, 2 single beds put together, so that middle crack was very uncomfortable, the area of the hotel is close to mostly everything however after 9pm, very unsafe and very sketchy.
Stayed 4 nights in Mar 2024

10/10 Excellent

Roslain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and food, 15 min walk from the coliseum. The staff were friendly and very professional. Ciao Rome!
Stayed 4 nights in Mar 2024

6/10 Okay

hyun jin

Stayed 4 nights in Feb 2024

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel, great breakfast, friendly and professional staff. It’s very clean and well looked after. The only downside for me, as a Northern European, was that the room was too warm and I couldn’t get it cool enough (I visited during winter, so during summer the air conditioner is probably on). Even then, it wasn’t so bad to ruin the stay. Definitely recommend this place
Stayed 4 nights in Feb 2024

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right in the street which was loud when you open the windows, but once closed it was quiet. It was a great place to stay, walked to a lot of restaurants and shops. It was within walking distance of the train station and bus's. Felt safe and very pleasant.
Stayed 3 nights in Feb 2024

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024

6/10 Okay

Kes

Travelled with family
Liked: Staff & service
Staff and location were great but definitely did not feel 4 star. Rooms average and I feel not worth price - pictures felt misleading. I regret cancelling another 4 star hotel I booked (which i saw when walking to colloseum and looked amazing) for Gioberti. But we had an amazing trip so hotel didn't matter in end
Stayed 2 nights in Feb 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Exceptionally convenient to Rome Termini station which influenced our choice of Gioberti Hotel. The room was attractively decorated and comfortable. Our shower required some maintenance - initially spraying water every direction but down due to limescale build-up but otherwise a pleasant stay.
Stayed 1 night in Feb 2024

6/10 Okay

Maria, Petoskey

Rooms were small but clean. The shower was difficult to use without getting the floors wet
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Room was tidied daily with clean towels. Breakfast excellent. Location very convenient ( 50m) from Termini(Rome’s main train station
Stayed 4 nights in Feb 2024

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service
Very good location, a couple of minutes walk from the train station and all transport services. Helpful and friendly staff, nice room and good breakfast. The only disappointment was that the only tea and coffee available in the hotel was at breakfast, no tea or coffee facilities available anywhere in the hotel at any other time.
Stayed 4 nights in Feb 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to Roma termini for travel. Very nice room and breakfast.
Stayed 1 night in Feb 2024