6/10 Okay
Valerie
Travelled with group
8 May 2024
Liked: Cleanliness, property conditions & facilities
The property seemed to suffer from inconstancy with the staff. One example is our departure from the hotel. My travelling companion left early in the morning and the front desk refused to order her a taxi, saying that it was an easy walk to the train station. When I checked out later the staff at the front desk more than happily called for a taxi to take me to the train station.
Another issue with the hotel was we had no phone access in the room. There was a phone in the room, but no connection. When I asked at the front desk I was basically dismissed. The staff member said that they knew some of the phones did not work but did not realize ours was out of order. Now in this day and age with cell phones you may not consider this a problem, but in a foreign country and not knowing how to contact someone in case of emergency or need a wake up call it is a tad annoying.
Valerie
Stayed 1 night in Apr 2024