Indoor pool

Reviews of Hampton Inn Salt Lake City/Sandy

2.5 out of 5
Hampton Inn Salt Lake City/Sandy
10690 S Holiday Park Dr, Sandy, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Allen Jones

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It just short distant from a large shopping mall area so was easy to find dinning and supplies we needed. The only thing i did like was the breakfast included with the stay. It was not kept warm enough.
Stayed 2 nights in May 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great design for room and bathroom space. The elevators weren’t working and the hotel was completely booked. Made for long waits everywhere. The highest noise is loud, but we always travel with ear plugs at hotels.
Stayed 1 night in May 2024

8/10 Good

Bradford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation
Stayed 1 night in Apr 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean. The staff were exceptional.
Stayed 4 nights in Apr 2024

6/10 Okay

Ruby, Prosper

Liked: Staff & service
Disliked: Property conditions & facilities
Property os rather old. Needs a facelift. Dining area is small and breakfast was very limited. Very few choices for vegans.
Stayed 3 nights in Apr 2024

10/10 Excellent

Blaine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Layne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay it was a little crowded in the pool area but had a lot of kids there. We enjoy stay here it’s really convenient for us and the rates are always reasonable thanks
Stayed 1 night in Apr 2024

6/10 Okay

Shelby

Liked: Staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Rusty

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Santino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the Hampton Inn. It was conveniently close to the freeway and the staff did all they could to accommodate us.
Stayed 3 nights in Apr 2024

6/10 Okay

Gary

Liked: Cleanliness
We liked having access to a pool.
Stayed 1 night in Mar 2024

10/10 Excellent

jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.clean Dependable Great service
Stayed 1 night in Apr 2024

10/10 Excellent

Layne

Stayed 2 nights in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Selina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean & quiet. It is very close to a lot of food options and shopping.
Stayed 1 night in Apr 2024

8/10 Good

Thomas Hall

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything great except it’s right on the freeway
Stayed 1 night in Jan 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

mathew, edmonds

Liked: Cleanliness, staff & service, property conditions & facilities
Pedro is awesome!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Arnold, Modesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall easy access and great CS
Stayed 4 nights in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was large and clean. Breakfast was very good and the staff friendly.
Stayed 2 nights in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

6/10 Okay

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room with a queen bed so we could have a little more room to maneuver. We were put in a handicap room which had less space because of the oversized bathroom which had a hand held shower head that made showering less than desirable.
Stayed 7 nights in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you for your feedback. We understand the inconvenience and we are sorry for your dissatisfaction. We take a lot of pride in providing comfortable, welcoming stays for all of our guests and are glad for the most part we achieved that with you. Thank you for choosing us again, we will await your return!

10/10 Excellent

Lacey

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

Jennifer

Friendly staff, clean room.
Stayed 1 night in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to leave us a review and for your kind words about our staff. It means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!

10/10 Excellent

Emily, Boise

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is wonderfully warm and super-fun for the kiddos and the hot tub is relaxing for the adults! Rooms are clean and comfortable. Staff is great and helpful.
Stayed 1 night in Mar 2024
Response from Isabella - Front Office Manager on 25 Mar 2024
Thank you so much for taking the time to leave us a review and for your kind words about our staff. It means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!

10/10 Excellent

Jeffrey, Madison

Stayed 4 nights in Mar 2024
Response from Isabella - Front Office Manager on 25 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

8/10 Good

Kailie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

Amy, Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property everything was very clean
Stayed 1 night in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only strange thing was there was a British Swimming School using the pool one of the mornings of our stay.
Stayed 2 nights in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay at this hotel. The bed was comfortable- standard hotel room. What stood out the most was the 24-7 coffee bar and amazing hot breakfast every morning!
Stayed 3 nights in Feb 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

6/10 Okay

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you for your feedback. We apologize for falling short of our standards during your stay with us. Hopefully you were able to get a comfortable night's sleep and will consider returning so we can show you why we are the best in Sandy. Thank you again.

10/10 Excellent

Angelia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room on the first floor close to the highway, pleasantly surprised to hear no traffic noise.
Stayed 1 night in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to leave us a review and for your kind words about our staff. It means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, clean rooms, and good breakfast. Have stayed several times.
Stayed 1 night in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to leave us a review and for your kind words about our staff. It means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!

10/10 Excellent

cindy, beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in Sandy!!!
Stayed 2 nights in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to leave us a review and for your kind words about our staff. It means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and enjoyable stay.
Stayed 4 nights in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to leave us a review and for your kind words about our staff. It means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!

6/10 Okay

stanley

Travelled with group
Liked: Cleanliness, staff & service
Average for this price range. Rooms are a bit on the small side and hot tub was quite small (hold maybe 4 -5 people of average size. Quite a bit of road noise as the hotel fronts the I-15.
Stayed 1 night in Feb 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to leave us a review and for your kind words about our staff. It means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!

8/10 Good

Tamara

Travelled with partner
Liked: Cleanliness, staff & service
We choose Hampton Inns because of the beds....this was the worst bed we have ever at HI. The staff was wonderful and I liked the building for it being older. Unfortunately the bed was a nightmare.
Stayed 3 nights in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you for your feedback. We understand the inconvenience and we are sorry for your dissatisfaction. We take a lot of pride in providing comfortable, welcoming stays for all of our guests and are glad for the most part we achieved that with you. Thank you for choosing us again, we will await your return!

2/10 Terrible

Kaytlin

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
There was cereal all over our floor in our room. There was bugs….. in the other room the shower was covered in hair and we were not pleased…
Stayed 1 night in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you for sharing your feedback regarding your recent stay with us. We appreciate your honesty, and we're truly sorry to hear that your experience did not meet your expectations. Your satisfaction is our top priority, and we take your comments very seriously.

10/10 Excellent

Josalyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything!! Will stay there again!
Stayed 2 nights in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was fast and easy gentleman at the counter was polite. We came in late and so far the property has been quiet. Nice place overall.
Stayed 1 night in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy and amazing restaurants close by in walking distance
Stayed 1 night in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly & courteous. Breakfast was good and served from 6-10 on Saturday. Checkout wasn’t until noon which worked for us since we had tickets to a Hale theatre show at 12:30 pm.
Stayed 1 night in Mar 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

4/10 Poor

Janalyn, Provo

Travelled with partner
Liked: Staff & service, property conditions & facilities
The housekeeper did not clean our room or make our bed! We reported this to management.
Stayed 2 nights in Jan 2024
Response from Isabella on 28 Mar 2024
Thank you for sharing your feedback regarding your recent stay with us. We appreciate your honesty, and we're truly sorry to hear that your experience did not meet your expectations. Your satisfaction is our top priority, and we take your comments very seriously. This is not the level of service we aim to provide, and we understand how this may have affected your stay. Please know that we are actively investigating the concerns you raised, and we will take immediate steps to address and rectify the issues to ensure they do not recur in the future

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

6/10 Okay

Regina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Shower in the bathroom had a constant drip.
Stayed 1 night in Feb 2024
Response from Isabella on 28 Mar 2024
Thank you for sharing your feedback regarding your recent stay with us. We appreciate your honesty, and we're truly sorry to hear that your experience did not meet your expectations. Your satisfaction is our top priority, and we take your comments very seriously.

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Isabella on 28 Mar 2024
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Sandy we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.