8/10 Good
FRANK, Lincoln
Travelled with family, Travelled with group
18 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities
The on-site restaurant and staff were exceptional. We ate several meals there and the presentation and quality of the food exceeded our expectations; the excellent servers were an added bonus.
Our bar experience wasn’t quite as nice. Upon entering the bar the atmosphere was loud music and customers having to yell at each other to be heard over the music. At first I thought I was in a nightclub instead of a lounge at a Radisson Hotel. The waiter couldn’t hear our order, so we had to repeat each drink request, and when we asked if the music could be turned down a bit, he flatly said NO. I think he thought we were only staying for a night, but we were there for six nights and what he learned is we don’t tip people who tell us NO to a reasonable request. My suggestion would be that when the average age of your customer is over 60, play whatever style of music you like but play it at a level that compliments the environment instead of poisoning it. To end on a positive note, the bar area offered several large TV screens to watch soccer and other sporting events.
FRANK
Stayed 3 nights in Jun 2024