Exterior

Reviews of Somerset Heping Shenyang

4 out of 5
Somerset Heping Shenyang
No.80 Taiyuan North Street, Heping Dist, Shenyang, Liaoning

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 275 reviews" "
Rating 8 - Good. 95 out of 275 reviews" "
Rating 6 - Okay. 11 out of 275 reviews" "
Rating 4 - Poor. 8 out of 275 reviews" "
Rating 2 - Terrible. 6 out of 275 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and close to all the shopping facilities
Stayed 5 nights in May 2024
Response from Elena on 20 May 2024
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

8/10 Good

Zhiqiang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice area, within walkable distance to Shenyang metro station.
Stayed 3 nights in Oct 2023
Response from Elena on 30 Oct 2023
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is my 2nd stay at the Somerset Shenyang. Everything was great. I will be back.
Stayed 6 nights in Oct 2023
Response from Elena on 18 Oct 2023
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from jayson on 11 Feb 2020
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2020
Response from jayson on 11 Feb 2020
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to Stay
The room is really big and comfortable. A little bit of walking from the train or the subway station but overall the location is good enough as it is still easy to find something to each at low price. The staff were really friendly and helpful, more than I expected... a big credit to it! Highly recommend to other to stay when visiting Shenyang!
Stayed 1 night in Dec 2019
Response from jayson on 11 Feb 2020
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highy recommended
Located in a fairly quiet area of Shenyang, it is near a bunch of underground tunnels that connect to the subway / shopping areas so that even in the horrible cold winter you can move around the city. The hotel itself is very quiet and comfortable, great for extended stays with lots of room even in the standard apartment. My personal contribution to your day? The gym is surprisingly well adorned, with treadmills and ellipticals, as well as a set of weight machines including bench/incline, lats and rows, and a few leg extensions variants. Lots of dumbbells all the way up to 50lbs, and even plates for their ez bar and a short Olympic bar. There's no squat rack or spotters, so solo benching was out of the question, but it was a surprise to get some deadlifts in on this trip. In short, a great substitute for those who are in Shenyang for a while and want a place that feels like home. No pompous luxury, just a place to relax, sleep, and get some exercise in.
Stayed 4 nights in Dec 2019
Response from jayson on 11 Feb 2020
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Jayson on 29 Nov 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

thomas

Stayed 1 night in Nov 2019

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from jayson on 11 Oct 2019
尊敬的住客: 感谢您入住沈阳盛捷和平服务公寓并对于公寓给予肯定。我们期待您再次莅临盛捷从而让我们为您提供更好的居住体验。

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from jayson on 11 Oct 2019
尊敬的住客: 感谢您入住沈阳盛捷和平服务公寓并对于公寓给予肯定。我们期待您再次莅临盛捷从而让我们为您提供更好的居住体验。

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2019
Response from jayson on 11 Oct 2019
尊敬的住客: 感谢您入住沈阳盛捷和平服务公寓并对于公寓给予肯定。我们期待您再次莅临盛捷从而让我们为您提供更好的居住体验。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and convenient for shopping and dining. Just if the smoke could be removed before we came in to the room, it would be great.
Stayed 1 night in Sep 2019
Response from jayson on 9 Oct 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Excellent location around the corner from busy shopping street.
Stayed 7 nights in Jul 2019
Response from Jayson on 30 Aug 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best price hotel if you’re travelling with family. The 3 bedroom suite is very spacious and fully equipped with everything, from humidifier to laundry powder. It’s located right at Taiyuan street, great location for shopping or business.
Stayed 1 night in Jun 2019
Response from nicol wang on 1 Jul 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and comfortable vacation stay !
It was amazing and very convenient. Comfortable bed and spacious room, clean bathroom and all amenities are fully equipped. Good for a short vacation stay !
Stayed 2 nights in Jun 2019
Response from nicol on 25 Jun 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and quietness (with minor noises from the malls but will be quiet after closing times) despite being in the business district. Rooms are kept clean and are quite spacious. Full amenities of a service apartment (i.e. kitchen, fridge, microwave and washing machine). Staffs are friendly and helpful.
Stayed 6 nights in Jun 2019
Response from nicol on 25 Jun 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from jayson.cui on 4 Jun 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

4/10 Poor

Feng

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the room condition needs to be improved
I stay in this hotel last May with my parents and we really enjoyed our stay. This is the reason why I decided to stay here this year. However the experience for this time wasn't very good. The facilities were still ok, but there was a very bad smell coming out for the drainage in my bathroom. I smelled it straight away since I went to the bathroom on my first day. I thought it might be just once-off problem and didn't ask the staff to chance to another room. But the smell was getting worse on the 2nd day and 3rd day. I had to close the bathroom door all the time and I felt like to use a dirty public toilet every time when I went to bathroom. On the 3rd day, I reported this issue to the reception. The staff at the front desk was very helpful and found someone (looks like a plumber) to check it. I was told by the plumber that the drainage is ok but he also felt the bad smell. The front desk staff offered to change to another room but I thought it could have been fixed. On the 4th day, the same or even worse smell in the bathroom. I asked them to change a room for me and it was done immediately. The staff members were polite and very helpful. However I believe someone should report this problem before they assigned the room with this condition to the customer.
Stayed 5 nights in Apr 2019
Response from Jayson on 13 Jun 2019
We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang.

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019
Response from jayson on 6 May 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a good location for quick shopping and taxi and subway. I would stay here again. They take good care of the guests.
Stayed 7 nights in Apr 2019
Response from jayson on 6 May 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Auddma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located. Room size big. comfortable but needs to maintain the cleanliness better.
Stayed 2 nights in Mar 2019
Response from Jayson on 1 Apr 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable apartment, especially useful having a washing machine and detergent provided after several days of travel.
Stayed 1 night in Mar 2019
Response from Jayson on 26 Mar 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when visiting. They are very accomodating to my needs and most importantly its clean!
Stayed 7 nights in Mar 2019
Response from Jayson on 26 Mar 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019
Response from Jayson on 3 Apr 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! To provide you a home away from home is always our comitment! Hope to accommodate you in our residence!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to the train station. In fact you can use rhe underground shoping street to get to the hotel. Underground shops were fantastic. Airline lost our luggage, hotel was great in responding to my emails. Room was very warm ahile oitside was freezing cold. The hot water in the shower was inconsistent though. All in all, a great experience.
Stayed 2 nights in Feb 2019
Response from Jayson on 26 Mar 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,very spacious, clean , good condition good position
Stayed 1 night in Feb 2019
Response from jayson on 28 Feb 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from jayson on 28 Feb 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

6/10 Okay

Charles

Liked: Staff & service, room comfort
Good place
Stayed here many times before. The only complain was the bathtub drain was clogged so water will rise to your ankle when showering.
Stayed 3 nights in Nov 2018
Response from jayson on 28 Feb 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

10/10 Excellent

Aneliya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but too hot
Very good standards. The only negative is that you can't control the heating and it was extremely hot in the flat
Stayed 1 night in Jan 2019
Response from jayson on 3 Feb 2019
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

10/10 Excellent

Sooyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairy at the reception and the manager, Elaine were exceptional. They both helped tremendously through our stay at Somerset Shenyang. Thank you !!
Stayed 1 night in Dec 2018
Response from Jayson.Cui on 26 Dec 2018
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room was a suite, very large, open. Very clean, service was exceptional. Location was excellent.
Stayed 5 nights in Oct 2018
Response from Jayson on 25 Mar 2019
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!

2/10 Terrible

Keet Yee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Jacky Xu saved our day!
Poor service received at check in by the check in staff. No infor was offered on where to park, where to take breakfast, no smile etc etc. Fortunately the front door staff Mr jacky xu saved the day. He accompanied us to find a parking lot, Helped to bring luggages to the room, Checked that our aircon in yhe apartment were working, and suggested places to visit. Mr Xu is a all rounded staff who has excellent attitude and resouceful in providing solutions to problem solving.
Stayed 4 nights in Sep 2018
Response from nicol wang on 26 Sep 2018
It is our pleasure to have you stay at Somerset Heping Shenyang! Thank you for sharing your feedback about your stay experience with us. I have noted your observation and shared this with management. Please be assured that we will continue in our improvement effort to provide excellent service and products to our guests. We look forward to welcoming you again in Somerset Heping Shenyang!

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Shenyang
For Shenyang, one of the most comfortable places to stay, especially for foreigners.
Stayed 5 nights in Sep 2018
Response from nicol wang on 26 Sep 2018
Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Your complimentary words would motivate us to provide higher level service to you and the other guests. Look forward to welcoming you again in our residence!

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Poor service, poor staff
The service was extremely poor. Rude as well, when i checked in, after waited do a long time, was questioned about my name, very rude. Then gave me a smoking room(I booked a nonsmoking room). I went back to the reception, the staff wasn’t happy that I nes to swap, said ‘it is just a bit smell, it is a nonsmoking room. ‘ I told her there is even ashtray on the coffee table and you can go to smell it yourself. The staff there even don’t have some basic manners.
Stayed 3 nights in Jul 2018
Response from nicol wang on 4 Aug 2018
We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!

8/10 Good

LK, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad - Cigarette smoke smell inside our non smoking room. Had insect bites on body likely from bed and sofa. Good - Nearby train station. Good size apartment and ideal location for shopping. Convenient breakfast takeaway counter at lobby for early risers.
Stayed 4 nights in Jul 2018
Response from nicol wang on 27 Jul 2018
We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!

10/10 Excellent

Jingjing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Jayson.Cui on 28 Dec 2018
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back for sure!
This is so far the best hotel i've ever stayed! Bar none! (Other than Disney resort of course lol). They have nice breakfast! Safety is pretty good, because you can't control the elevator without plugging in your room card. Overall room is pretty nice, i've stayed here twice and I enjoyed each time I stayed there. Front desk speaks english, and they are very friendly as well. Housekeeping is only ok..... Not 24/7, I had to wait overnight to get my towel. Internet is awesome, You can access facebook, twitter, youtube, etc any websites that are not accessible by regular Chinese hotels and regular Chinese citizens. Wifi is pretty fast and strong as well. Washer+ dryer all in one is good too but not great, not like the dryer in the U.S that drys fast and super dry, it's more like slightly damp. Anyway, I will stay here again next time I get a chance.
Stayed 1 night in May 2018
Response from nicol wang on 6 Jun 2018
We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is centrally located 2,3blocks from Shenyang railroad station, subway station, department stores, supermarkets and restaurants all within 5-10mins walking distance. The unit is comfortable. Nice size kitchen if you like to make homemade meals, plus there a washer to do own laundry. Breakfast has variety of Chinese and Western style of food to chose from.
Stayed 9 nights in May 2018
Response from nicol wang on 26 May 2018
We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!

10/10 Excellent

Di, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Shenyang bar none
All the first world amenities for a very reasonable price. This hotel is fantastic even for first world standards. The room was exactly as advertised heck they gave us the exact room as the promo picture. Full kitchen facilities. Bathtub. Wifi with a built in VPN. Awesome location. You’ll find most hotels in shengyang will charge more for less than what Somerset offers. Do yourself a favour and book this hotel. You won’t regrret it.
Response from nicol wang on 16 May 2018
Thank you very much for your recent feedback and for choosing Somerset as your ‘second home’. We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang. Thank you once again for your support and we look forward to welcoming you back to Somerset Heping Shenyang in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment, i travel a lot and this really surprised me greatly, it has a games room, small cinema room, all the amenities you need at the apartment to feel like at home and the price is great. Close to the metro and right next to the shopping mall. Also nearby is korea town with a lot of good restaurants.
Response from nicol wang on 21 Apr 2018
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

10/10 Excellent

Shoeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Everything is good, but wifi seems bit slow
Stayed 2 nights in Jan 2018
Response from nicol wang on 18 Jan 2018
We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang. Thank you once again for your support and we look forward to welcoming you back to Somerset Heping Shenyang in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A suite for the price of a room
A short walk from the train station and located in the center of town. The room is actually like a small apartment with a separate living room, and kitchen. Clean, modern, and great breakfast buffet.
Stayed 1 night in Dec 2017
Response from nicol wang on 4 Jan 2018
Thank you very much for your recent feedback and for choosing Somerset as your ‘second home’. We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang. Thank you once again for your support and we look forward to welcoming you back to Somerset Heping Shenyang in the near future.

10/10 Excellent

Poh Hian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally Satisfied with our stay!!!
This was my fourth times staying with Somerset Heping Shenyang. This time went with my mum and sister. Our comment are equally similar with good location, nice and clean environment. Staff are polite and courteous. Stronly recommend this service apartment to travellers.
Stayed 9 nights in Nov 2017
Response from nicol on 2 Jan 2018
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

8/10 Good

Kelly, los angeles

Liked: Staff & service, room comfort
Bang for the buck
Great hotel for what you paid for. Loved the location, close to metro station, shopping center and train station. Offers good coffee, and pretty nice amenities. Also the Wi-Fi here is vpn enabled, so you could get on Facebook, Instagram and snapchat without any lag. I would definitely stay here again. The only thing I could ask is if they could clean the rooms a bit better, and get some fresh air into the room because when I walked into the room it smelled a little muggie
Stayed 6 nights in Nov 2017
Response from nicol on 4 Jan 2018
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

10/10 Excellent

joe, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable
it is in the centre of CBD and very easy to anywhere by public transport. it is new apartment and facilities are in beautiful condition. the staff give excellent and professional service. I will book again in the future.
Stayed 7 nights in Oct 2017
Response from nicol on 9 Nov 2017
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in ShenYang
Absolutely value for money. One bed-room suite with private bath room and kitchen, even equipped with LG Washer Dryer Combo. Less than 5-minute walking distance to railway station and subway, food court next door. Excellent choice for short/long stay.
Stayed 1 night in Sep 2017
Response from nicol on 7 Nov 2017
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing location. Although this has been an "issue" before for me too, the taxi drivers do not usually know this hotel existed. You have you use other landmark places close-by.
Stayed 3 nights in Aug 2017
Response from nicol on 8 Sep 2017
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

8/10 Good

Sookwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Nice hotel. Spacious. Good breakfast. Good location. I will definitely choose this hotel again.
Stayed 6 nights in May 2017
Response from nicol on 3 Jul 2017
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.