Exterior
Check availability

Reviews of Crowne Plaza Changi Airport, an IHG Hotel

5 out of 5
Crowne Plaza Changi Airport, an IHG Hotel
75 Airport Boulevard, Singapore

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1003 reviews" "
Rating 8 - Good. 192 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here previously in the Jewel wing which is the new section and very nice. Upon arrival the staff said we could have an upgrade to the original building. It was not as nice as Jewel room. Older and noisier. There is a trade off of being closer to facilities v newer and better room.
Stayed 1 night in May 2024

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for early flights. Clean, comfortable and the rooms are extremely spacious
Stayed 1 night in May 2024

8/10 Good

PETA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort
Stayed 1 night in May 2024

10/10 Excellent

Timothy, Clarksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star experience all around. Efficient friendly check-in and bell staff took bags to room immediately. Room great and everything how it should be.
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the airport. The staff is friendly and helpful
Stayed 1 night in May 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate the staff’s efforts and hospitality!
Stayed 1 night in May 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location, quiet room and good breakfast. Very convenient to go to the nearby attractions such as Jewk shopping mall, Jewel Changi Airport (just 0.2 miles) and Butterfly Garden (0.2 miles).
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star services
Stayed 1 night in May 2024

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel stay! Amazing pool & fantastic food. Close to shopping & airport. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Errin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Liam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well-appointed and quite comfortable. However, there was a flashing green light (I think the smoke detector?) that woke me up and kept me awake many time during the night. Then, when I tried to have a shower, there was no hot water. I tried running the water for a very long time but it never heated up and the drain was not clear as the water started to go all over the bathroom floor. Ruined what was otherwise a very nice hotel in a great location for travelling (i.e., connected to Changi airport and the Jewel shopping center and waterfall)
Stayed 1 night in May 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the middle of the airport next to the waterfall vortex at the Jewel. Hotel room at an amazing view of the tarmac and planes. Room was super comfortable and pool was spectacular
Stayed 1 night in Apr 2024

8/10 Good

BRIAN, Cypress

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient hotel at the Changi airport adjacent to the Jewel. Only complaint is lack of pool seating.
Stayed 1 night in Apr 2024

10/10 Excellent

rhonda, Mandurah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely
Stayed 1 night in May 2024

10/10 Excellent

Symone

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alvin, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always leave out of T3 so this hotel is a no-brainer! Excellent staff and rooms are great
Stayed 1 night in Apr 2024

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a transit passenger, it was an easy walk from the T3. The check-in was smooth, the accommodation was perfect. Breakfast was great.
Stayed 1 night in Apr 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

lau

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very smooth and fast check-in. very friendly staff. 5 min from arrival until I was in room.
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly convenient location for transit passengers. Absolutely first class everything with rooms that are modern and well designed. Fast reliable WiFi
Stayed 1 night in Apr 2024

10/10 Excellent

Errin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Deejay Pusag

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2024

10/10 Excellent

Robby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's at the airport itself so it super convenient if you have an early flight the next day also so many food options and things to do at the airport and very easy to hop on mrt and head towards the city.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle, Trujillo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Staft super helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Saher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness, safe and easy access to all facilities. I appreciate the reception staff who makes the check in so easy.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for transiting and recharging between flights. Easy to get to and extremely helpful staff
Stayed 1 night in Apr 2024

2/10 Terrible

Michael, Navasota

Disliked: Cleanliness, staff & service, property conditions & facilities
No service.
Stayed 1 night in Apr 2024

10/10 Excellent

Zi Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very nice staffs, nice room and view. Thanks!
Stayed 1 night in Apr 2024

10/10 Excellent

Anil, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location off of and connected to T3. Rooms very efficiently laid out. Jewel rooms in excellent condition. Cost to get to and back from Marina Bay/ Orchard road areas around SGD$25-35 and 25-30 min.
Stayed 2 nights in Apr 2024

10/10 Excellent

fourth

Travelled with family
Liked: Cleanliness, amenities
Keep up the good work
Stayed 1 night in Apr 2024

10/10 Excellent

Gigi

Very nice hotel to stay near the airport.
Stayed 1 night in Apr 2024

2/10 Terrible

Bee

Stayed 1 night in Apr 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully convenient to the airport and everything offered with the shopping and entertainment offered at Changi.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brandon

Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value dining, cleanliness of rooms and location
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Mar 2024

8/10 Good

Laura

Stayed 1 night in Apr 2024

10/10 Excellent

rovina

Travelled with partner
Liked: Property conditions & facilities
I booked this hotel because it’s the one closest to the Changi Airport. You really don’t have to get out in the heat to get to your terminal. The hotel itself is the best since they will provide you with whatever kind of pillow you want. The staff are also very courteous and attentive.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, responsive staff, even for a late-night request! Wonderful hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Lowell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting checked in was very easy and the room service was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and room was first class so easy with the transit process between flights
Stayed 1 night in Apr 2024

10/10 Excellent

JUAN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Aminah

Stayed 1 night in Apr 2024

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to have had an option for a kids toilet seat attachment as I was traveling with a toddler. I believe this would be a great addition to the rooms here at this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience in being in the airport. Was very impressed on how clean and quiet this hotel was. Will definately book again once in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Sukmawaty, san francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , everything inside, good for family,business and romantic meet
Stayed 2 nights in Mar 2024

8/10 Good

Bee Toh

No complaints very attentive.
Stayed 2 nights in Mar 2024