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Ulasan untuk L Hotel @ Bugis Ville

3 out of 5
L Hotel @ Bugis Ville
23 Middle Rd, Singapore, Singapore

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 49 dari 208 ulasan" "
Penilaian 8 - Bagus. 62 dari 208 ulasan" "
Penilaian 6 - Cukup Baik. 46 dari 208 ulasan" "
Penilaian 4 - Buruk. 30 dari 208 ulasan" "
Penilaian 2 - Sangat Buruk. 21 dari 208 ulasan" "

7,4/10

Kebersihan

7,8/10

Staf & layanan

6,6/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

6,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The noise from the road outside the hotel and a building site opposite were very noisy. Needed double glazing on windows and doors.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear David,We apologize for any inconvenience caused during your stay regarding the noise from the road and nearby construction site. Your suggestion for double glazing on windows and doors is duly noted, and we'll certainly consider it to enhance our guests' comfort in the future. Thank you for your feedback!

6/10 Cukup Baik

Hibiki

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Thank you for choosing stay with us. We hope to see you again!

8/10 Bagus

Mun Yee, SELANGOR

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Located near Bugis/Esplanade MRT. Walkable to Bugis Street & Suntec City.. There is a 7E, smoking area & bus stand just in front of the property, super convenient! Room is clean but need to be refurbished, good for short stay.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Mun Yee,Thank you for sharing your experience with us. We're glad to hear that you found our location convenient, with easy access to nearby attractions and amenities. Your feedback about the cleanliness of the room is appreciated, and we'll take your suggestion for refurbishment into consideration to improve our facilities for future guests. We hope to have the opportunity to welcome you back for another short stay in the future.

2/10 Sangat Buruk

Assym

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The place was dingy and smelled of damp, with black mildew marks on some walls in the room
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Assym,We apologize for the experience you had during your stay. We take cleanliness and maintenance very seriously, and your comments have been noted. Rest assured, we will address these issues promptly to ensure a more pleasant experience for our guests in the future.If you ever decide to give us another chance, we would love the opportunity to provide you with a much-improved stay. Thank you for sharing your feedback with us.

6/10 Cukup Baik

MONIQUE

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
C’est hôtel est bien placé et permet de se déplacer à pied pour aller à Little Indian. Par contre l’accueil n’est pas avenant, il faut demander pour être aidé.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Bonjour Monique,Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes heureux de savoir que vous avez apprécié l'emplacement pratique de notre hôtel, qui vous permet de vous rendre à pied à Little India.Cependant, nous sommes désolés d'apprendre que vous n'avez pas trouvé notre service d'accueil à la hauteur de vos attentes. Votre rétroaction est précieuse pour nous, et nous prendrons des mesures pour améliorer notre service et nous assurer que nos clients se sentent bien accueillis dès leur arrivée.Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une expérience plus agréable lors de votre prochaine visite.

6/10 Cukup Baik

DAEGON

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Daegon, Thank you for choosing stay with us. We hope to see you again!

10/10 Sangat Bagus

Maung

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Thank you for choosing stay with us. We hope to see you again!

6/10 Cukup Baik

??

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Thank you for choosing stay with us. We hope to see you again!

6/10 Cukup Baik

Jesus

Great
Menginap 8 malam pada bulan Juli 2023
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Jesus,Thank you for choosing stay with us. We hope to see you again!

6/10 Cukup Baik

Thuy-An

Bepergian bersama keluarga
Disukai: Staf & layanan
Run down hotel with mould and bad smell. Rooms are outdated and worn out. Staff were nice and welcoming.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Thuy-An, We apologize for the subpar experience you had during your stay. It's disappointing to hear about the condition of the rooms and the unpleasant odor you encountered. We take cleanliness and maintenance seriously, and your comments will be addressed promptly to ensure improvements are made.On a positive note, we're glad to hear that you found our staff to be nice and welcoming. We appreciate your kind words and will continue to strive to provide excellent service to all our guests. Thank you for taking the time to share your feedback with us.

10/10 Sangat Bagus

masao

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ブギス駅D出口から徒歩で5分程度で、MRT利用だとどこに行くのも便利 ホテルまでの間に深夜まで空いている飲食できる通りがあります 少々狭いことを除けば快適に過ごすことができました
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Masao,ご利用いただきありがとうございます。またのご利用をお待ちしております！

10/10 Sangat Bagus

Dave

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Dave, Thank you for choosing stay with us. We hope to see you again!

8/10 Bagus

Tsz Wang

Disukai: Kebersihan, staf & layanan, fasilitas
牆紙開始脫落
Menginap 4 malam pada bulan November 2023
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
尊敬的顧客，感謝您的反饋。很抱歉得知牆紙開始脫落的情況。我們會盡快進行檢查和修復，以確保提供給您一個更好的住宿體驗。我們感謝您的理解和耐心。

8/10 Bagus

Nimesh Shantilal

Disukai: Kebersihan, staf & layanan
good one
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Nimesh, Thank you for choosing stay with us. We hope to see you again!

8/10 Bagus

Linley

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Linley, Thank you for choosing stay with us. We hope to see you again!

2/10 Sangat Buruk

Napol

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very dirty hotel. Around area many construction site. When I tried to refund, I got refund money but the price calculated incorrect.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Napol,We apologize for the inconvenience you experienced during your stay. We regret that the cleanliness did not meet your expectations and understand the disruption caused by nearby construction sites. Regarding your refund, we apologize for any discrepancies in the calculation. We will review our refund process for accuracy in the future. Your feedback is appreciated and will help us improve our services.

6/10 Cukup Baik

Karoline

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
für nur eine Nacht ausreichend, darauf achten Zimmer mit Fenster buchen
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Liebe Karoline, Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir hoffen, Sie bald wiederzusehen!

4/10 Buruk

Jerome

Bepergian bersama teman
During our first we reported the busted outlet nobody come to fix it dirty tiles in the bathroom
Menginap 3 malam pada bulan September 2023
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Jerome,We apologize for the inconvenience you experienced during your stay. Rest assured, we take such matters seriously and will address them promptly to ensure a better experience for our guests in the future. Your feedback is invaluable to us, and we appreciate your understanding. Thank you for bringing these issues to our attention.

8/10 Bagus

Jorge

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan September 2023
Tanggapan dari L Hotel at Bugis Ville pada tanggal 26 Mar 2024
Dear Jorge, Thank you for choosing stay with us. We hope to see you again!

2/10 Sangat Buruk

May

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Really bad experience. The first night the light was on and off by itself. No shower gel, shampoo or anything provided. The room is dirty. Has bug in bed. Floor is not clean. You can see some dirtiness everywhere in the room. Stain everywhere. I booked 2 nights. I can’t continue to stay on the second night. I had to book new hotel. It’s not good for your health The only good thing is location.
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Phillip

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good value for the money in Singapore
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Laura Patricia

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

HSIANG-YUN

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Patrick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location and hotel is good for the purpose of our trip. Close to many tourist spots and affordable ride to many destinations via grab app. Many shops and food places walking distance. Staff are super friendly and gives good information when we ask for recommendations.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Paul, Montreal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Agustus 2023

4/10 Buruk

Takumi

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas
ベッドに赤い蟻が何匹も付いていて、衛生面的に不安が残る宿泊だった。立地は良いので、清潔感に目を瞑ればおすすめ。
Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
À fuir
Je déconseille fortement cet hôtel: moisissures, humidité partout (car pas de fenêtre), papier peint délabré, saleté, etc. Et surtout les chambres ne sont pas insonorisées donc vous entendez tout! Il n’y a que l’emplacement qui est bien et le personnel est agréable.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

georgios

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
convenient location for sightseeing and airport
Central location, cosy but clean room, with mini fridge which was useful. Close to Burgis train station with link to airport.
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

TAKEDA

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
隣とコネクティングできる部屋に泊まりましたが扉が薄く、話し声や椅子を引く音が丸聞こえで恐怖を感じました。隣の部屋からの電話の声がすべて聞こえるので電話ができないと思います。 シャワールームの扉も隙間が空いているのでハンドシャワーを使うと普通に水が部屋に漏れます

4/10 Buruk

Christopher

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Good area but don’t expect anything special from the hotel room.
Menginap 4 malam pada bulan Mei 2023

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Small and Dirty room
Menginap 2 malam pada bulan Mei 2023

8/10 Bagus

Makoto

Menginap 1 malam pada bulan Mei 2023

4/10 Buruk

MASAKI

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
駅、バス停、ショッピングモール、コンビニ全てが周辺に揃っており立地は最高です。予約時には部屋の写真をみて予約しましたが、実際に泊まってみると、洗面台はカビだらけ、アメニティはあるもののほぼ使えない(泡立たない)、シーツも若干汚れてる、シャワー室に物を置く場所がない、ドアを閉める音がうるさい(他の部屋の人の出入り毎にそのフロア中に響き渡る)、ドアの下に隙間がありそこから廊下の光・音が入ってくる等でした。４泊５日のうち３泊する予定でしたが２泊で限界を迎え他のホテルに宿泊しました。5千円であればこれで妥当かと思いましたが13000円払うのであればもう少し綺麗であることを期待してます。
Menginap 2 malam pada bulan Mei 2023

4/10 Buruk

Fumiaki

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
ホテルの立地は良い 部屋の清潔さと値段がバランスが悪い
Menginap 3 malam pada bulan April 2023

4/10 Buruk

ayumu

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2023

6/10 Cukup Baik

PHUTHINH

Traveler bisnis
Tidak Disukai: Kebersihan
トイレ・洗面台・シャワー室はあまりにも汚くびっくりした。排水溝から小蝿が2・3匹も飛んできた
Menginap 3 malam pada bulan April 2023

4/10 Buruk

Wesley

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This needs a serious renovation
Menginap 1 malam pada bulan April 2023

2/10 Sangat Buruk

Simon

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
For the price, this hotel is a joke. The walls are paper thin. You hear EVERYTHING the neighbours say. They blame the eco-friendliness of the structure but it seems a lot more like poorly built. We had the power coming on and off during the night, with the emergency light turning on every time and flashing. I had to call reception at 3am only to be told it is normal. The aircon is horrendous and in serious need of care. The mould is everywhere. The staff is nice but doesn’t speak English. In short, run away

2/10 Sangat Buruk

Oliver Juul

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Uncomfortable and Dirty.
We were placed in a tiny room with a door between our room and the neighbors. This door was fortunately locked however it was paper thin so we could hear our neighbors very clearly and our night sleep was interrupted several times. The worst part however was that the room was dirty and in the bathroom there was this fungus-like thing growing. It was disgusting to say the least. We had booked for three nights but had to leave after the first night as we simply could not live in a place so filthy. Normally I don't rate hotels if they are under my standards as I am pretty large but this was simply too much and needs to be shared.
Menginap 3 malam pada bulan Januari 2023

8/10 Bagus

Kazuya

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
・他の部屋のドアを閉める音がフロア中に響いてました ・東南アジアの施設なので仕方ないですが、小さなアリやコバエのような虫が室内に出ます
Menginap 4 malam pada bulan Februari 2023

2/10 Sangat Buruk

??

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ドアの音や騒音が最悪。こんなに酷い音のするホテルは初めて。値段と部屋の質が全くあっていない。
Menginap 4 malam pada bulan Februari 2023

2/10 Sangat Buruk

Nicole

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Actually the worst hotel I’ve ever stayed at. Stayed here for about 5 days with my partner. We opted for the windowless room with 2 beds thinking it would be a nice, decent place for us to rest our heads at night, but it was just an awful experience and we tried to stay in our room for as little time as possible. Maybe it’s just our room and the other rooms are fine, but it baffles me that this is considered a 3 star hotel instead of 1. There was a lot of dirt (probably mold) on the ceiling and bathroom sink. Wallpapers were peeling in many spots and it was dusty in so many places. The room is extremely humid, causing the sheets and all of the clothes in our luggage to be very damp. This also causes an awful smell in the room. Shower door doesn’t open properly (had to shove it really hard to open). There are tons of negative reviews on the awful sound insulation and they are absolutely right. I could hear it when my neighbor peed or turned on the light switch. We were also right next to an elevator and the sound from the hallway and our neighbors would keep us up all night. The staff isn’t helpful at all when you bring this to their attention. I never write reviews but wanted to warn travelers and urge you to read the rest of the negative reviewers thoroughly before booking. The hotel needs to redesign their rooms, find a solution for better sound insulation, and clean up the issues that the humidity caused. Would never stay here again.
Menginap 5 malam pada bulan Februari 2023

6/10 Cukup Baik

gerardo

Menginap 4 malam pada bulan Januari 2023

6/10 Cukup Baik

NAHO

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
このホテルにしては高い…って感じはありますが、そもそも物価の高いシンガポールでは立地の割に格安ホテルだったと思います。周辺は高級ホテルもあるので、どこに行くにも便利な場所ではありました。寝るだけのホテルだったので十分かと思います。
Menginap 4 malam pada bulan Januari 2023

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
What to look out for..
1. Not complete privacy for the bathroom. Glass door only. 2. Towels are not that nice. 3. They do not provide adaptors for the outlets. Only 2 outlets were compatible with our chargers. PRO: Staff were all kind and accommodating.
Menginap 3 malam pada bulan Desember 2022

4/10 Buruk

V

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The building is older than expected (old hotel changed into new management). The staffs are not well mannered (on the job training kind). Location is only the good part, but not worth at all.

8/10 Bagus

TSZ WAI

Disukai: Staf & layanan
Quite noisy, you can hear the people next door talking. Fine for single traveler for short stay

6/10 Cukup Baik

Cyril Julien

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property was in a great location. And that’s about it.

8/10 Bagus

Manilyn Ann

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good travel hotel. Room was as shown in pictures. Affordable and close to Bugis station.