Kolam renang outdoor, dengan kursi berjemur

Ulasan untuk Anugrah Hotel

3.5 out of 5
Anugrah Hotel
Jl. Surya Kencana No. 82, Sukabumi, West Java

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 9 dari 26 ulasan" "
Penilaian 8 - Bagus. 4 dari 26 ulasan" "
Penilaian 6 - Cukup Baik. 6 dari 26 ulasan" "
Penilaian 4 - Buruk. 2 dari 26 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 26 ulasan" "

7,8/10

Kebersihan

6,8/10

Staf & layanan

5,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Lia Lesmana

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Susi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall okay.
Menginap 2 malam pada bulan Desember 2019

4/10 Buruk

Niken Y

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Kamar tidak siap
Ketidaksiapan kamar dengan alasan ketidakadaan laundry menyebabkan kami harus menunggu lama, padahal kamar sudah dibayar di muka. Kebijakan harus membayar biaya breakfast untuk anak kecil kurang memuaskan.
Menginap 1 malam pada bulan Juni 2017

10/10 Sangat Bagus

Budi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel yang nyaman ubtuk keluarga berlibur
nyaman tinggal di anugrah beserta keluarga dan lokasi dekat ke area kota, keadaan tenang dan service yang sangat ramah

10/10 Sangat Bagus

Nizam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great little gem
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Nicholas

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dirtiest hotel in sukabumi
I booked this hotel twice before and this time the third was shocking, the rooms are very dirty, every surface from floors to counter tops were dirty, dust everywhere, staff not very accommodating. Not very good if you have dust allergies. Also your allocated only one pillow per room extra so if you and your partner require extra pillows for comfort you will need to bring your own pillow. Breakfast is very limited and everything is cold . We will never come here again and it's a shame as location is good so next time we will choose the horizon hotel. Had some lovely photographs of the room but will not open the upload part of photos to show how convenient for the hotel
Menginap 5 malam pada bulan Januari 2024

8/10 Bagus

adel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Hotel is clean but there is some noise from water bumping my be from room side .
Menginap 11 malam pada bulan September 2023

10/10 Sangat Bagus

Franklin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023

2/10 Sangat Buruk

Nicholas

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Avoid this place, better hotels in Sukabumi
Check in was OK, but when got to room there was no balcony, so changed rooms to one with balcony which was half the size and dirty.. no porter's so after a 4 hour drive from Jakarta had to take my bags to room then after changing rooms had to lift a 30kg bag up two flights of stairs not good with back injury as no lift , staff are totally inexperienced and rude. Had issues with room safe daily and have to wait for staff to come from off site to fix daily, Room was dirty even after cleaning. Asked for two spoons one night for us to eat food in the end had to throw food away and still waiting for the spoons. Breakfast staff also not welcoming and inexperienced. Only the security staff pleasant and friendly. Will not stay here again as will be a frequent visitor to Sukabumi.. On checking out had to wait ten minutes for housekeeping to confirm we hadn't done any damage, bit of an insult considering the room was old, dirty and smelly. Tried uploading photos but will not open the window to do so..
Menginap 4 malam pada bulan Januari 2023

10/10 Sangat Bagus

Lisa

Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

christopher

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel. Well come again.
The stay was pleasant. The beds were comfortable and rooms were clean. TV cable was ok. Free breakfast was great. Good omelets and pancake/waffles and very good selection of foods to choose from. Overall our stay was wonderful.
Menginap 2 malam pada bulan Maret 2021
Tanggapan dari Anya pada tanggal 2 Apr 2021
Dear christopher, Thank you for your kind review of the hotel. At Anugrah Hotel Sukabumi, we take pride in service excellence and are glad that our hosts have made a positive difference to your trips. Please rest assured that your generous compliments will be passed on to them. Hope to extend the warm hospitality to you again in the near future. Warm wishes, Ivanya Shanaz- Duty Manager

4/10 Buruk

Stephen

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Hotel ordinaries!
Having booked for breakfast to be inclusive, we were charged. Quite difficult to communicate as staff English was poor or none. Availability of beer and wine was poor. Food service could be very slow. Upon leaving early, we had arranged a driver. But the hotel staff left him to sleep in the car park, while we had to arrange another driver ion a hurry.
Menginap 4 malam pada bulan Maret 2020

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Hotelnya lumayan bagus tapi pelayanan dan handle problemnya ....PAYAH....sebaiknya pilih hotel yang lain saja
Menginap 1 malam pada bulan Januari 2020

2/10 Sangat Buruk

itou, 日本

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
宿泊者に対する保険も加入しておらず、しかたなく個人の保険を使うために必要書類を請求したが、スタッフが全く世界の保険状況、減価償却、経費に対する認識の教育を受けておらず、かえってあざ笑う始末。自分の勉強を恥とも思わず、ホテルの規則に従うように要求する姿勢には辟易した。
Menginap 1 malam pada bulan Januari 2020

2/10 Sangat Buruk

シゲハル, 日本

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
スタッフが杓子定規で不快極まりない。誤ってシーツを焦がしてしまい、保険を使う為に色々な書類を依頼したのに金を払えの一点張り、しかも600、000Rpと言う高額を請求してきた。またデポジットを払えというので、払ったが夜にまた電話してきて賠償金を払えと言う。翌日、通訳が来てから話し合いたいと言ってもしつこく支払えという。自分たちの都合しか考えない最悪のホテル。
Menginap 4 malam pada bulan Januari 2020

10/10 Sangat Bagus

YI-NUNG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
訂房注意
網路訂房明明有含早餐,入住時確要在另行購買早餐費,慎選!
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice good Service next visit that hotel Very nice plece
Menginap 3 malam pada bulan Juli 2019

6/10 Cukup Baik

Hideo, 日本

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スカブミではいつもこのホテル。新しくて清潔でスタッフも新設。が、ここ2回ほど、朝食付きで予約したのにもかかわらず、ロームオンリーとなっていて朝食料金を追加で取られた。ホテル云々と言うよりも、エクスペディアとの連携が悪いのではないか?。今回はわざわざエクスペディアの社員の方に「With breakfast」の文章を入れてもらったのにもかかわらず、フロントのスタッフは頑として受け入れてくれなかった。気を付けよう。
Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

Ison, Cigombong

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menyenangkan dan bikin kita betah nginep di sini hotel nya bersih dan nyaman
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel with pool side restaurant
Clean and quite room covering most needs although fridge would have been nice. Staff very helpful. Service a little slow in the restaurant and not many vegi options on the menu.
Menginap 1 malam pada bulan Juni 2018

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
An oasis of sorts...more than expected.
Nice hotel, a bit of a surprise for the area...not the area was bad, but pretty normal for what I expected in that part of the world...however, the hotel was a bit of an oasis. Wish I'd stayed here longer instead of moving onto Jakarta.

6/10 Cukup Baik

ahrault, france

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Hôtel de transit
Bruyant Piscine : bassin avec eaux sales Chambres propres Hôtel pr passage pas pr séjour
Menginap 1 malam pada bulan Juli 2017

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Henni, Bekasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New Hotel in Sukabumi
For 3-star hotel, the hotel is still new and need more improvement such as the bed size and quality, the variety of food, the bath room, the television size and channel, internet connectivity, and parking space. Spending with family is not to comfortable.

8/10 Bagus

Irvan Rahman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Chunying

Tidak Disukai: Kebersihan