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Reviews of Collection O 15 Taman Melati Merr Surabaya

2.5 out of 5
Collection O 15 Taman Melati Merr Surabaya
201 Mulyorejo, Near Galaxy Mall 2, Surabaya, East Java

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

4.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
advertised
Not free parking as advertised, room are dirty and the bed has MULTIPLE stains, no slippers and the walls are covered in stains.
Stayed 1 night in Apr 2020
Response from Nur on 9 Apr 2020
Sorry for the unpleasant experience you had with us. Thank you for notifying us and we will surely be working for better guest experience. Nur