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Four Points by Sheraton Surabaya, Pakuwon Indah
4.0 star property

Art Deco Surabaya hotel connected to the convention center, walk to Pakuwon Mall

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Four Points by Sheraton Surabaya, Pakuwon Indah

Photo gallery for Four Points by Sheraton Surabaya, Pakuwon Indah

Al fresco dining, serves dinner and happy hour
Al fresco dining, serves dinner and happy hour
Exterior
Junior Suite, 1 King Bed (Junior Suite, 1 King Bed) | Frette Italian sheets, premium bedding, in-room safe, desk
Breakfast, lunch and dinner served

Overview of Four Points by Sheraton Surabaya, Pakuwon Indah

Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is Rp1.060.000
Price available on 26/5/2024

Explore the area

Map
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya, 60216
  • Popular LocationPakuwon Mall1 min walk
  • Popular LocationSurabaya Zoo7 min drive
  • Popular LocationTunjungan Plaza12 min drive
  • AirportSurabaya (SUB-Juanda)40 min drive
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Room options

View all photos for Room, 2 Single Beds (Premium Deluxe, 2 Single Beds)

Room, 2 Single Beds (Premium Deluxe, 2 Single Beds) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Single Beds (Premium Deluxe, 2 Single Beds)

Highlights

Air conditioning
LED TV
Premium bedding
Frette Italian bed sheets
Blackout curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Premium Deluxe, 1 King)

Room, 1 King Bed (Premium Deluxe, 1 King) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Premium Deluxe, 1 King)

Highlights

Air conditioning
LED TV
Premium bedding
Frette Italian bed sheets
Blackout curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Deluxe Guest Room, 2 Single Beds)

Room, 2 Single Beds (Deluxe Guest Room, 2 Single Beds) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Single Beds (Deluxe Guest Room, 2 Single Beds)

Highlights

Air conditioning
LED TV
Premium bedding
Frette Italian bed sheets
Blackout curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)

Junior Suite, 1 King Bed (Junior Suite, 1 King Bed) | Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)

Highlights

Separate sitting area
Air conditioning
LED TV
Premium bedding
Frette Italian bed sheets
Blackout curtains
Bidet
Separate bath and shower
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Deluxe Guest Room, 1 King)

Room, 1 King Bed (Deluxe Guest Room, 1 King) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Deluxe Guest Room, 1 King)

Highlights

Air conditioning
LED TV
Premium bedding
Frette Italian bed sheets
Blackout curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Four Points by Sheraton Surabaya, Tunjungan Plaza
Pool
Kids pool
Parking included
Free WiFi
9.4 out of 10, Exceptional, (242)
The price is Rp1.050.000
per night
12 May - 13 May
Four Points by Sheraton Surabaya, Tunjungan Plaza

About the area

Surabaya

Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to a shopping center. Al-Akbar Mosque and Submarine Monument are notable landmarks, and travelers looking to shop may want to visit Pakuwon Mall and Tunjungan Plaza. Don't miss out on a visit to Surabaya Zoo.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Pakuwon Mall - 1 min walk
  • Pakuwon Trade Center - 5 min walk
  • Surabaya Zoo - 7 min drive
  • Surabaya Plaza Shopping Mall - 11 min drive
  • Tunjungan Plaza - 12 min drive

Getting around

  • Margorejo Station - 10 min drive
  • Tandes Station - 25 min drive
  • Surabaya (SUB-Juanda) - 42 min drive

Restaurants

  • Chung Gi Wa - 6 min walk
  • KOI Thé - 2 min walk
  • Zenbu House Of Mozaru - 1 min walk
  • Jong Java Indische Recipe - 2 min walk
  • Magnolia Restaurant - 1 min walk

About this property

Four Points by Sheraton Surabaya, Pakuwon Indah

Upscale hotel near Pakuwon Mall
Located close to Al-Akbar Mosque, Four Points by Sheraton Surabaya, Pakuwon Indah provides 18 holes of golf, a shopping mall on site, and dry cleaning/laundry services. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf pro shop. The on-site Indonesian cuisine buffet restaurant, Djaman Doeloe Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby health club
  • ATM/banking services, golf cart on-site and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 310 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hairdryers
  • Premium channels, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 288,000 for adults and IDR 144,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Djaman Doeloe Restaurant
  • Soiree Rooftop Bar

Things to do

  • 18 holes of golf
  • Children's pool
  • Golf caddies
  • Golf carts
  • Golf driving range
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pro golf lessons
  • Pro golf shop
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service

Business services

  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (140 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Art Deco architecture
  • Building
  • Built in 2019
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Four Points by Sheraton Surabaya, Pakuwon Indah Hotel
Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya
Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Surabaya

Frequently asked questions

Does Four Points by Sheraton Surabaya, Pakuwon Indah have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Four Points by Sheraton Surabaya, Pakuwon Indah?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Surabaya, Pakuwon Indah on 26 May 2024 start from Rp1.060.000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Surabaya, Pakuwon Indah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Surabaya, Pakuwon Indah?

Self-parking is free at this property.

Does Four Points by Sheraton Surabaya, Pakuwon Indah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Four Points by Sheraton Surabaya, Pakuwon Indah Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 108 reviews" "
Rating 8 - Good. 14 out of 108 reviews" "
Rating 6 - Okay. 7 out of 108 reviews" "
Rating 4 - Poor. 0 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gina, South St. Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding and very comfortable!
Stayed 2 nights in Mar 2024

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Liong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Leng teck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Adrian KimTju

Liked: Amenities
by the capabilities of chef M.Hidayat, great gourmet cook, came out to greet people , listened to our opinion, that made my one week stay so memorable, this is the second time that I stayed at Four Points Pakuwon, will stay there again if I am in Surabaya
Stayed 7 nights in Dec 2023

10/10 Excellent

BING HAO GILES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

BING HAO GILES

Stayed 4 nights in Dec 2023

10/10 Excellent

Paul

Easy access to Pakuwon Mall
Stayed 4 nights in Nov 2023

10/10 Excellent

Boo Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service from all the staff I have met during my stay. Special mention for Mr. Yoga, the duty manager.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 2 nights in Oct 2023