Dining
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Reviews of Luxpoint Hotel Surabaya

3.5 out of 5
Luxpoint Hotel Surabaya
Jalan Bratang Jaya Nomor 43, Surabaya

Reviews

6.8
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

wiwin hendra, bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quick check-in and friendly staffs
Nice comfy bed Clean bathroom Small room but complete facility

2/10 Terrible

ANDREW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly bad.
Hotel property was very bad. Service was terribly bad. I could not check in the reason was they did not receive the hotel confirmation from hotels.com, they said. After having long conversation, finally they allow me to check in. NO HOT WATER. THE LINEN WAS NOT CLEANED. Over all, the HOTEL WAS TERRIBLE. I WILL NEVER STAY IN THAT HOTEL AGAIN. NEVER! NOT RECOMMENDED HOTEL!!!

10/10 Excellent

Nuliwati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar fam ternyata kecil
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
BILIK KECIL SEMPIT DAN INTERNETNYA SANGAT PERLAHAN