Deluxe Double Room, 1 Double Bed | Desk, soundproofing, free WiFi
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Reviews of SUPER OYO 782 Menjangan Residence at Citraland 1

2 out of 5
SUPER OYO 782 Menjangan Residence at Citraland 1
1, Jl. International Village 2 H2 No. 1, Sambikerep, Surabaya, East Java

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Agyl

Stayed 1 night in Nov 2021
Response from Ammy on 13 Nov 2021
Hi, Agyl! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was very good and you may have your own privacy there. Excellent service
Stayed 4 nights in Jul 2019
Response from Charles on 16 Jul 2019
Hi, Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you soon again with a pleasant experience. Regards, Charles

4/10 Poor

Yudia Firda

Liked: Cleanliness
Stayed 3 nights in May 2019
Response from Ravneet on 21 Jun 2019
We regret that the stay turned out to be an average one Yudia! We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Ravneet