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Ulasan untuk Sydney Harbour Hotel

4 out of 5
Sydney Harbour Hotel
55 George Street, The Rocks, NSW

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 462 dari 1002 ulasan" "
Penilaian 8 - Bagus. 315 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 133 dari 1002 ulasan" "
Penilaian 4 - Buruk. 74 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 18 dari 1002 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

7,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Oliver

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Noisy room (504), constant rattling noise in the air con or bathroom every 1 minute, constant. Rooms not completely clean, window sills, table ledges, floor skirting and corners etc. The bed was comfortable and nice however. Would not stay here again, considering all the choices and competition that is SYDNEY!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari res pada tanggal 28 Mei 2024
Thank you for taking the time to leave feedback on your recent stay with us. It is unfortunate to read that you did not have a memorable experience with us, please reach out if you wish to discuss the issues further.Kind regards Reservations

8/10 Bagus

Sundararajan, Bentonville

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Closer and walkable to the major attractions.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari res pada tanggal 28 Mei 2024
Dear SundararajanThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Kind regards Reservations

10/10 Sangat Bagus

Frances

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Location was excellent, right in the middle of The Rocks area.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 27 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

2/10 Sangat Buruk

Barbara

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location but extremely outdated, old and rusty.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari res pada tanggal 27 Mei 2024
Thank you for choosing Sydney Harbour Hotel, we were happy to have you with us however I am extremely sad to learn we weren't able to deliver an amazing experience for you. Our unique heritage building lends itself to a non-traditional layout with the charm of the history weaved throughout and we will certainly take your feedback on board to see how we can continue to stive for excellence.Kind regards reservations team

10/10 Sangat Bagus

Ana

Bepergian bersama keluarga
Disukai: Fasilitas
Great View from the rooftop.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari res pada tanggal 27 Mei 2024
Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooftop pool have fantastic view!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 24 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 Sangat Bagus

Timothy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful base to explore Sydney - right by Circular Quay and shopping district. A few steps from the great Coathanger bridge, harbour and opera house views and water taxi to Taronga Zoo etc
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 22 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great and convenient location
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 20 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 Sangat Bagus

Rita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful spot close to everything. Highly recommend!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 20 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 Sangat Bagus

Robert

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would recomend this for my friends in the future and I will stay in this hotel again!❤️
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Francesca pada tanggal 17 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 Sangat Bagus

Ashraf, Springfield

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location. Very friendly staff.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 15 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

8/10 Bagus

Annie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walkable to Opera house, dining, Botanical Garden, and shop, plus the view on the top
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 15 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 14 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

8/10 Bagus

Eva Maria

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 15 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 Sangat Bagus

Patrick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only planned on a one night stay , but our cruise plans were changed and we stayed four nights. The Hotel Staff was Great , especially trying to extend our stay with the help of Expedia's rooms available. The rooms were clean and well maintained. The Hotel is only a very short walk from the Cruise Terminal and the entire Sydney Harbor Area. Dining in the immediate area was wonderful. Highly Recommended if you are taking a cruise out of Sydney. Location is a big Plus.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Francesca pada tanggal 7 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

2/10 Sangat Buruk

Craig

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 13 Mei 2024
Thank you for sharing your experience and whilst challenging to read that you didn't enjoy your stay in its entirety, I have passed your comments on to management.

10/10 Sangat Bagus

Kevin, ULLADULLA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Satisfied
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Francesca pada tanggal 6 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 Sangat Bagus

Craig

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
location was great nothing i didn't like
Menginap 2 malam pada bulan April 2024
Tanggapan dari Francesca pada tanggal 6 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

8/10 Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
It was close to cruise ship
Menginap 1 malam pada bulan April 2024
Tanggapan dari Francesca pada tanggal 6 Mei 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 Sangat Bagus

dong

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good location
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari res pada tanggal 2 Mei 2024
Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

6/10 Cukup Baik

Rabindra

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Located near the Harbour was excellent but the facilities of the hotel was only decent. It felt over priced for the facilities available. Torn bedsheets, bare empty rooms and corridors definitely needing an upgrade, it feels quite run down. However, the staff were excellent.
Menginap 1 malam pada bulan April 2024
Tanggapan dari res pada tanggal 2 Mei 2024
Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

10/10 Sangat Bagus

Shane

Menginap 1 malam pada bulan April 2024
Tanggapan dari res pada tanggal 29 Apr 2024
Dear Shane,Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

8/10 Bagus

Leslee, Palm Coast

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Spartan but great location. If you are the bougie type, not the hotel for you. Walking distance to fun stuff. Hotel is clean and old fashioned, pleasant.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 30 Apr 2024
Dear LesleeThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

10/10 Sangat Bagus

TAKASHI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari res pada tanggal 30 Apr 2024
Dear TakashiThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

8/10 Bagus

Aoife

Disukai: Staf & layanan
Menginap 5 malam pada bulan April 2024
Tanggapan dari res pada tanggal 26 Apr 2024
Dear AoifeThank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

8/10 Bagus

Charlie

Bepergian bersama keluarga
Disukai: Kebersihan
Great location
Menginap 3 malam pada bulan April 2024
Tanggapan dari res pada tanggal 30 Apr 2024
Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

4/10 Buruk

Luca-Sophie

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
the property is quite old, the bathroom and interior are outdated and battered, but clean. the windows can't be opened (at least in our room, there is only AC) and the whirlpool on the roof is not working. I have still no answer on an email inquiry because of something I forgot at the hotel. Not the customer service I expected for this price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari res pada tanggal 22 Apr 2024
Dear LucaProviding all of our guests with a memorable stay at Sydney Harbour Hotel is what we strive for each day, and I am saddened to read that we have missed the mark on this occasion. I would like to talk with you further to allow me to gather some more information on your stay and your room type. Please let me know the best contact details for you or feel free to contact me directly.I look forward to hearing from you LucaReservations Manager

6/10 Cukup Baik

Jill

Bepergian bersama teman
Staff were lovely. Building needs an update. Hotel have billed us for stay even though paid Expedia!
Menginap 2 malam pada bulan April 2024
Tanggapan dari res pada tanggal 22 Apr 2024
Dear JillThank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

8/10 Bagus

Scott, Chisholm

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Very dated, but kept up well. Great staffing and very friendly.
Menginap 1 malam pada bulan April 2024
Tanggapan dari res pada tanggal 15 Apr 2024
Dear Scott,Thank you it was wonderful to welcome you to Sydney Harbour Hotel and thank for you this glowing review. We certainly are very proud of the wonderful customer serviceWe look forward to welcoming you back in the near future.Kind regards Reservations

8/10 Bagus

NICOLA

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
The location of the hotel to Circular Quay, The Opera House & The Bridge can’t be beat. The hotel is in need of an upgrade, especially the bathrooms and AC system. You can’t run the AC if you want to sleep. While it’s a very old building, the noise is awful. Our room backed onto the side alley where the dumpsters were emptied at 4am every day! The sound of smashing glass isn’t how you want to wake up on holiday. When we mentioned this to the front desk, they thanked us for telling them. The laundry facilities are great and much appreciated on a long trip. $4 for a wash and $4 for the dryer. Detergent is provided. Overall a great location, but the hotel use a little TLC.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari res pada tanggal 15 Apr 2024
Dear Nicola,Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations

6/10 Cukup Baik

Susan

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Honestly the only thing that makes this property shine is the location. Super handy. On the downside the property condition, expecially the bathroom, was atrocious. I was so disappointed at the facilities considering we paid a LOT of money. Only one lift was working which meant significant delays getting in and out of the building. The secondary windows put over the originals are not double glazed so you can hear everything in the street. Not so bad on a week night, but on a weekend, you will be lucky to get to sleep. I couldn't believe how awful the place was, I will never recommend sorry. Sort the bathrooms out maybe I would go back but take earplugs and get a room on a lower floor if the lifts aren't returned to service.
Menginap 3 malam pada bulan April 2024
Tanggapan dari res pada tanggal 18 Apr 2024
Dear Susan,Thank you for taking the time to leave feedback on your recent stay with us, if you would like to call to discuss your points you have made please do so.Kind regards, Reservations Manager

6/10 Cukup Baik

cynthia

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari res pada tanggal 12 Apr 2024
thank you for your review

10/10 Sangat Bagus

Clayton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to overseas passenger terminal
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 10 Apr 2024
Dear ClaytonThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soonKind regards Reservation Manager

8/10 Bagus

Thomas

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Lkikkkk
Menginap 2 malam pada bulan April 2024
Tanggapan dari res pada tanggal 10 Apr 2024
Dear ThomasThank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The place was located on the Rocks near the Sydney Harbour Bridge and within viewing distance of the Sydney Opera House as advertised. It is a bit of a scenic walk to the nearest Tram, Bus, Train line so maybe a bit difficult for elderly, but for couples and young travelers like us, it is no problem. There are Pubs in the area and eating choices as well. The hotel was good and clean, only one elevator was working though, so this was a problem in the mornings and during checkout. Aside from this, the hotel was great :)
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 9 Apr 2024
Dear William,Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

6/10 Cukup Baik

Lindsey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful period property with so many authentic features. Location was perfect - until huge cruise ships arrived in the harbour and totally blotted out any view. Dining was limited and when we had breakfast, it was super pricey ($35 full breakfast or $27 for continental) and not so fresh. Pastry’s were stale although fruit options were fabulous. Having just come from a Rydges in Cairns to Sydney, it was rather disappointing.
Menginap 1 malam pada bulan April 2024
Tanggapan dari res pada tanggal 9 Apr 2024
Dear LindseyThank you for sharing your experience and whilst challenging to read that you didn't enjoy your stay in it's entirety, I have passed on all your comments to Management.Kind regards

6/10 Cukup Baik

Kevan

Menginap 1 malam pada bulan April 2024
Tanggapan dari res pada tanggal 30 Apr 2024
Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

6/10 Cukup Baik

Kentaro

Bepergian bersama keluarga dan anak
Tidak Disukai: Kondisi & fasilitas properti
Very convenient to go Circular Quay and possible to go without umbrella during rainy day. One of 2 elevator was broken and not fixed in one week and bit inconvenient. There is no mail service and it’s also not nice. Break fast toast is very good, but everyday are same, so it is better if the menu can chance day by day. The pool is small, but looks bigger in picture. Overall, not bad hotel.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 8 Apr 2024
Dear Kentaro,Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We apologies about the lift not working it took longer than expected for the contractor to get parts. We look forward to welcoming you back in near future.Kind regards Reservations Manager

10/10 Sangat Bagus

Allsun

Menginap 1 malam pada bulan April 2024
Tanggapan dari res pada tanggal 26 Apr 2024
Dear AlisumThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Kind regrds Reservations Team

8/10 Bagus

Tohtaram

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 26 Apr 2024
Dear Tohtaram,Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Res Team

10/10 Sangat Bagus

Jeanne

Menginap 1 malam pada bulan April 2024
Tanggapan dari res pada tanggal 26 Apr 2024
Dear Jeanne,Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Res Team

10/10 Sangat Bagus

Mary Lynn

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Lovely and clean fantastic location
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 5 Apr 2024
thank you so much it was a pleasure having you stay with us.Kind regards Reservations Manager

10/10 Sangat Bagus

Herb

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice pool area with great views of the city. Very convenient to the cruise port.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 2 Apr 2024
Dear HerbThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Kind regards Reservations Manager

8/10 Bagus

Rex

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Easy walk to cruise terminal
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 2 Apr 2024
Dear Rex,Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Kind regards Reservations Manager

4/10 Buruk

Janette

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Very dusty surfaces in room and Bathroom and it wasn’t just a days worth Noisy , could hear neighbouring rooms having showers . Not happy about hold on credit card without being told in advance
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 2 Apr 2024
Dear Janette,Thank you so much for your feedback, i have passed this onto management, if you wish to discuss further, please do not hesitate in contacting me.Kind regards Reservations Manager

6/10 Cukup Baik

Kevan

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 19 Apr 2024
Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

8/10 Bagus

Krzysztof

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 17 Apr 2024
Dear Krysztof.Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Kind regards Reservations Manager

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic location. Rooftop deck has amazing view
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari res pada tanggal 2 Apr 2024
Dear Laura,Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

8/10 Bagus

Hector

Disukai: Staf & layanan
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari res pada tanggal 17 Apr 2024
Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Kind regards Reservations Manager

10/10 Sangat Bagus

Heidi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked the convenience of the hotel. When we return to Sydney, this is where we will stay!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Sandra pada tanggal 26 Mar 2024
Dear HeidiWow thank you for the amazing review, it was wonderful to welcome you to Sydney Harbour HotelWe look forward to welcoming you back in the near futureKind regards Sandra