Pool
Check availability

Reviews of Fairfield by Marriott Belitung

3.5 out of 5
Fairfield by Marriott Belitung
Jalan Pattimura No 1, Kelurahan Tanjung, Pendam, Tanjung Pandan, Bangka Belitung Islands

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
Good choice to stay at this hotel cause have a good sunset view and close to town.
Sunset View
Stayed 3 nights in Feb 2020

10/10 Excellent

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decor and the style of the hotel. Staff were very friendly and room clean. Great value for money.
Stayed 4 nights in Dec 2019
Response from Fairfield by Marriott Belitung on 3 Sep 2020
Dear Mr/Mrs. Bernie, Thank you for choosing Fairfield by Marriott Belitung for your recent travel to Belitung Island, we very appreciate for your great review, we are strongly focused on the service and our main focus is to keep our guests feel like home and comfort. we looking forward to serving you soon. once again thank you for the great review. Have a nice day! Fairfield by Marriott Belitung

10/10 Excellent

TZ, Kuala Lumpur, Malaysia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to give a 2 thumbs up for fhe entire servicing team in Farfield Belitung. Their service is superb and exceed my expectation. The whole team are so attentive to detail and provide us an excellent services during our stay. I definitely will go back to Farfield Belitung.
Stayed 3 nights in Dec 2019
Response from Fairfield Belitung on 7 Jan 2020
Dear Mr/Mrs. TZ, Thank you for choosing Fairfield by Marriott Belitung for your recent travel to Belitung Island, we very appreciate for your great review, we are strongly focused on the service and our main focus is to keep our guests feel like home and comfort. we looking forward to serving you soon. once again thank you for the great review. Have a nice day! Fairfield by Marriott Belitung

10/10 Excellent

KOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in a little town
Was the perfect hotel for us as the hotel staff was very friendly and helpful. Everyone spoke english and provided us with excellent service. The location of the hotel was good, near to town. Only disadvantage was that it does not have a sandy beach. The sunset view is perfect and the hotel surroundings were very well maintained.
Stayed 3 nights in Nov 2019
Response from Fairfield Belitung on 15 Nov 2019
Dear Mr/Mrs. KOK, Thank you for choosing Fairfield by Marriott Belitung for your recent travel to Belitung Island. Providing high-quality services is our main focus and we are very glad to hear that you enjoy the stay, but we apologize that your little bit disappointed in our beach area, due to Tanjungpendam Beach Doesn't have Sandy Beach but you can remain to enjoy the amazing view and sunset. Once again thank you for providing us a great review of Expedia's Guest Review. we very much appreciate it. Please remember us for your next travel to Belitung Island. Thank you and have a nice day Mr/Mrs. KOK see you again!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sufficient, but not necessarily special. Breakfast in particular could use improvement. Would also help to have better shampoo, etc., though appreciated that the containers were not single use. Staff were nice, but asked too many personal questions.
Stayed 2 nights in Nov 2019
Response from Herry on 12 Nov 2019
Thank you for staying with us

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019
Response from Herry on 15 Oct 2019
Thank you for staying with us

10/10 Excellent

John C

Stayed 2 nights in Oct 2019

6/10 Okay

robert hendrik

Liked: Property conditions & facilities
Dari sisi STAFF : Sangat helpfull Jadi gini, ceritanya kan sy pesan junior suit buat say adan isteri, expektasi saya dari marrior, ini kan hotel mewah, jadi hal2 yang di dalamnya pun harus smapai detil mewah dan rapi 1. KOpi yang disajikan -> n*scaf* classic yang standart banget, kami expektasi kopi bubuk belitung lah, , akhhirnya di hari terakhir sy beli kopi bubuk belitung dan say minum itu, JAUH lebih enak sy penggemar kopi dan saya rasa kopi bubuk lokal itu jauh lebi baik daripada kopi instan, sy ga ngarep merek aneh2, yang lokal aj 2. MAKANAN -> untuk ukuran hotal bintang 4-5 makananya SANGAT STANDART , kopinya pun encer banget 3. Cotton bud gak ada, kulkas ga dingin dan pemanas air rusak (tapi minta ganti bisa) 4. Sisi postif, -> isteri kebetulan membutuhkan freezer dan staff dengan setia membentu 5. Kamar junior suite ga ada karpet, ini sangat mengganggu, mungkin kita terbiasa hotel pakai karpet kali ya 6. Air jalan bagus, deas banget, bath tube GUEDE ,oke banget 7. Lokasi ternyata dekat dengan kopi kong djie, klo tau gitu, dr hari pertama sy ngopi disana aja 8. Saran dari saya apabila berkenan, karena hotel marriot tergolong mewah, udahakanlah beberapa barang2 kecil, juga dibikin kesan mewah, kopi dan teh , dikasi yang lebih lah daripada meren standart yang ada di hotel budget 9. Sedikit kecewa karena ga ada room service tengah malam.. 10. WIFI kencang banget 11. Acara marriot bonvoy sy suka banget
Stayed 3 nights in Oct 2019

10/10 Excellent

Isk

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and the tour guide office it’s just opposite the hotel... and they very accommodating and very friendly... kudos! To both of them!
Stayed 2 nights in Apr 2019
Response from Herry on 22 Apr 2019
Thank you for Staying with us

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and new hotel. Service is excellent!
Stayed 3 nights in Feb 2019
Response from Herry on 15 Feb 2019
Thank you for staying with us

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From top to bottom, the staff was superb, the facilities in wonderful condition, and the location (with the sunset off the water) terrific.
Stayed 3 nights in Feb 2019
Response from Herry on 12 Feb 2019
Thank you for staying with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new, clean hotel. Spectacular sunset view
Stayed 1 night in Jan 2019
Response from Herry on 11 Jan 2019
Thank you for staying with us.Really appreciate for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Looks and feels new. Staff very friendly.
Stayed 2 nights in Jan 2019
Response from Herry on 7 Jan 2019
Thank you for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
New modern hotel close to the sea. Clean and nicely designed rooms. Good spread for breakfast even though it was relatively the same every morning. Staff were welcoming and pleasant. Only negatives were the sounds of kids throwing marbles or pushing furniture on the room above. And the walls were quite thin so you could hear kids running around outside. Also, whenever there was music played in the dining area two floors below, you could definitely hear it.
Stayed 4 nights in Dec 2018
Response from Herry on 24 Dec 2018
Thank you for staying with us, really appreciate for your feedback.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel, a couple of issues
Lovely hotel, warm welcome by friendly staff. Unfortunately my room was directly below the kitchen so it was incredibly noisy at all hours in the morning and evening. Marriott also claims to be ‘helping the environment’ by restricting the amount of washing of towels and sheets. I also think that Marriott should think about the rubbish that has been thrown around the property at the back. It makes such a lovely hotel unpleasant. Also there was a cooperate event outside on one of the nights I was there. One of the tasks that the guest had to do was make a paper airplanes and thrownit the furthest into the night sky. These planes were still lying on the ground the following day.
Stayed 3 nights in Dec 2018
Response from Herry on 24 Dec 2018
Thank you for staying with us, really appreciate for your feedback.

10/10 Excellent

Kim Hwee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Staff!
"David" fr Front Desk went out of his way in the middle of the night when my wife needed emergency assistance for food poisoning. He acted fast and provided the transport at about 2:30 am to get us to the 24-hr A&E clinic a short distance away. The rest of the other front desk staff were also very helpful and cheery and knowledgeable in responding to my various queries during our 3-night stay there. Likewise, the F&B staff were attentive and, amazingly, almost all of them heard and demonstrated concern re my wife's condition. It made a world of difference to our staff. Kudos to all of them - even if the GM appeared to be "distant" just hanging out and keeping to himself while his capable staff got on with their work.
Stayed 1 night in Dec 2018
Response from Herry on 21 Dec 2018
Thank you for staying with us, really appreciate for your feedback.

8/10 Good

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pillows are too soft. Water pressure not very strong. But after all, it was a pleasant stay.
Stayed 2 nights in Dec 2018
Response from Herry on 17 Dec 2018
Thank you for your feedback and staying with us.

10/10 Excellent

Cheong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well trained staff all round, credits to the hotel GM for doing a great even though I did not meet him during my 5 nights stay. Special mention for jront desk Nawa, professional and calm even though she was alone the night we check in. Good job
Stayed 5 nights in Nov 2018
Response from Herry on 14 Nov 2018
Thank you for staying with us. Appreciate for your positive feedback for us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice and well kept. Joe-the GM and Cindy, the On-Duty Manager and their staff was fabulous. Bravoooooo and thank you!!!
Stayed 3 nights in Oct 2018
Response from Herry on 27 Oct 2018
Thank you for staying with us, We hope you enjoyed your stayed and will back again to our hotel.

6/10 Okay

shong, belitung

Liked: Cleanliness
Cannot reach the beach
The room was too small for my family, and another spaces such as restaurant, pool, corridor was also too small. And it was very sad that I cannot go the beach even I can see it. The food was almost indonesian and was same everyday. Never think the hotel as Marriot it is just a small new clean hotel in Belitung.
Stayed 2 nights in Sep 2018
Response from Herry on 28 Sep 2018
Thank you for staying with us and we really appreciate for your suggestion. We hope we will improve for the future.

10/10 Excellent

sk8er, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel & Friendly staff
New hotel in town. Facilities and room are great. Staff were friendly and helpful.
Stayed 4 nights in Sep 2018
Response from Herry on 27 Sep 2018
Thank you for staying with us

10/10 Excellent

Meilani, Bogor

Liked: Cleanliness, staff & service, room comfort
Nice hotel in belitong
Clean, comfort but space restaurant too small, and breakfast menu must more variatif
Stayed 3 nights in Jun 2018
Response from Herry on 25 Jun 2018
Thank you for staying with us

10/10 Excellent

Kanaya, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Nice ocean view from room. Good Food. Best Pool. Beautiful beach park.
Stayed 1 night in Jun 2018
Response from Nawan on 22 Jun 2018
Thank You stay with us

8/10 Good

eric, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
All great. Staff hospitality is exceptionally remarkable. From the very beginning to the end of our stay, the frontdesk (mb Tunjung and mb Puput), as well as pool staff, room cleaners, security, resto staff namely mas Ganjar. Facilities are very much enjoyable. Location proved to be convenient too, distance wise.
Stayed 3 nights in Jun 2018
Response from Nawan on 22 Jun 2018
Thank You stay with us

10/10 Excellent

I Made

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sunset goes here
The place is so good and the room is clean... easy access to the city and the sunset... No Doubt!
Response from Herry on 2 May 2018
Thank you for staying with us

10/10 Excellent

theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Herry on 2 May 2018
Thank you for staying with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel In Belitung
A good place for stay in Belitung. Friendly staff.. Very recommended. Tasty Breakfast
Stayed 2 nights in Apr 2018
Response from Herry on 25 Apr 2018
Thank you for staying with us

10/10 Excellent

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Thank you.
Stayed 1 night in Mar 2024

10/10 Excellent

SANG MOO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

M.T, ジャカルタ

Travelled with family and small children
Liked: Cleanliness, staff & service
スタッフはとても親切でフレンドリー、ホテル自体も綺麗でほど良く便利な場所で良かった。 2点の改善点は冷蔵庫が弱すぎる事(一晩かからないと飲み物は冷えないし、冷えても3本しか冷えない)と濡れた水着を干す物干しか場所が必要だと感じた。 その2点だけ残念だったが、他は素晴らしかった。
Stayed 3 nights in Oct 2019
Response from Fairfield belitung on 22 Oct 2019
Dear Mr/Mrs. M.T, Thank you for choosing Fairfield by Marriott Belitung for your recent traveling to Belitung Island. Friendliness and Kindness of our staff is one of our focus to give great services to our guests. we are very sorry for the fridge not getting cold. we will improve our room equipment to give more comfortness to our guests. Once again thank you for providing your time to give us great reviews at Expedia's Guest Reviews. Thank you, and have a nice day! Fairfield by Marriott Belitung

10/10 Excellent

JUN, JAKARTA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リーズナブルでありながら、とても清潔で明るいホテルでした。
Stayed 1 night in Aug 2019
Response from Fairfield by Marriott Belitung on 20 Aug 2019
Dear Mr/Mrs. Jun, Thank you for choosing Fairfield by Marriott Belitung for your recent travel to Belitung Island it was a pleasure to give you our best service and we very appreciate you for your reviews. please let us know about your next visit to Belitung Island. Have a nice day! Fairfield by Marriott Belitung

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Nice and fair price. Clean and friendly. Would stay here again :) Bath had a weird smell sometimes but no big problems. Pool was a bit noisy with the kids from the neighborhood. We didn't really care that much but it would be good if the hotel staff would tone them down a bit or tell the parents to mind their kids.
Stayed 3 nights in May 2019
Response from Herry on 28 May 2019
Dear Mr/Mrs, Thank you for choosing the Fairfield by Marriott Belitung for your recent travels to Belitung. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” and still try our best to improve our product and service. Thank you again for taking the time to provide your feedback on The Expedia's guest review and we look forward to serving you again soon! Sincerely, Herry Sulistya Director of Sales Fairfield by Marriott Belitung herry.sulistya@fairfieldinn.com

8/10 Good

미랑

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
흠! 벨리퉁 기억에 제일 남았 나중다시 방문여정이네요 가격대비깨끗하고 친절 해습니다
Stayed 2 nights in Mar 2019
Response from Herry on 20 May 2019
Thank you for staying with us

8/10 Good

LUSI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Herry on 24 Oct 2018
Thank you for staying with us