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Reviews of Park Hotel Tokyo

4 out of 5
Park Hotel Tokyo
1-7-1 Higashi-Shimbashi, Minato-ku, Shiodome Media Tower, Tokyo, Tokyo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 1000 reviews" "
Rating 8 - Good. 187 out of 1000 reviews" "
Rating 6 - Okay. 42 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nilesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are thousands of options to choose from when staying in Tokyo. This hotel will be my top choice if I were to visit back again. Top 2 reasons: 1. The view .. I mean literally the view of the tower and Mt Fuji from the room was like vacation time 24X7 2. The access .. this place sits on top of 3 major train systems with 2 to 7 minutes walking distance. Along the route there are plenty of eating and convenient store options.
Stayed 5 nights in May 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had amazing views of the city and was in a great area to get to other parts of the city and was also close to the fish market. Staff spoke great English and the lobby was very clean!
Stayed 7 nights in May 2024

10/10 Excellent

Esthela, Brownsville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and services
Stayed 6 nights in May 2024

8/10 Good

Kimberly

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Yolande

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was lovely and the artworks added to the atmosphere of the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Rufino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how staff are approachable and heartfelt in making your stay pleasant. Examples: ask for a different room, Reschedule room service, ask for help in navigating Tokyo..all done exceptionally.
Stayed 4 nights in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super location on Tokyo Ginza.
Stayed 1 night in May 2024

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness
Staff were unprofessional, charging the wrong amount and then failing to reverse the charge for over half an hour while we stood there and waited, without any offering to compensate for our wasted time. Furthermore, when we first arrived for checkin, the room was not ready and we were not given adequate options, forcing us to move around rooms during the stay.
Stayed 6 nights in Apr 2024

10/10 Excellent

BONNIE

Travelled with partner
The management was very helpful. Rooms were small but very efficient. Location was very good. They had a bus from the airport directly to the hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Toan, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy hotel with great view of Tokyo and you get to pick choose art style upon availability.
Stayed 1 night in Apr 2024

10/10 Excellent

Piero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with easy access to JR and subway lines.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the artwork and the views from our room. Everything was absolutely beautiful!!!
Stayed 3 nights in Apr 2024

8/10 Good

Kazuhiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

CARLTON

Stayed 2 nights in Apr 2024

10/10 Excellent

christine

Liked: Staff & service, property conditions & facilities
Staff was very helpful, location is ideal for using mass transit. Breakfast was very good . Highly recommend
Stayed 3 nights in Apr 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful views. Hotel itself very beautiful although rooms could use updating. Excellent location when first arriving in Japan.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Stayed 1 night in Apr 2024

10/10 Excellent

CARLTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's in a very convenient location and close to subways and rail lines
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 2 nights in Apr 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility with a nice view of the city. The only thing not quite convenient is we have to drag our suitcases to the lobby which is located on the 25th floor.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at Park Hotel Tokyo. We had the artist room Lucky Cat. So beautiful. Great view out the window. Staff was excellent. Very convenient to the train.
Stayed 4 nights in Apr 2024

10/10 Excellent

anthony ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Will stay here again in the future.
Stayed 4 nights in Apr 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good View of Mt Fuji and the city. Good Location to the train stations with access to shiodome and shinbashi stations in the basement. Trains can be a little loud at night but the do stop around midnight.
Stayed 4 nights in Mar 2024

10/10 Excellent

longsheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, there is a familymart on B2. Super convenient
Stayed 4 nights in Apr 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024

10/10 Excellent

Suzie

Stayed 4 nights in Apr 2024

6/10 Okay

Valentina

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is located on the top floors of a tower. It's not very well connected to the JR and subway (around 20min walk if you don't get lost!) but you are walking distance to Ginza. We stayed in one of the Artist rooms (Cherry Blossoms) which was simply stunning and had this great view of Tokyo tower. As for the rest, breakfast was 20 pounds per person for the smallest buffet I have ever seen plus a microwaved plate of sausages and bacon (omelette was good). They do not have a bar which I found a bit surprising. The staff is a simply amazing, thanks to everyone who assisted me months before the check in with all my restaurants reservations!!
Stayed 4 nights in Mar 2024

8/10 Good

alan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but you need a corner room as the standard is small. Not expensive to upgrade
Stayed 2 nights in Apr 2024

10/10 Excellent

Yuping

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly service. Nice night city view. Quiet and comfortable stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in an art museum is a unique experience. The food was wonderful, beautifully presented. The staff was excellent.
Stayed 3 nights in Mar 2024

10/10 Excellent

Stacy

Stayed 1 night in Mar 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay - it seems a lot of Brits end up here! Great check in and breakfast staff, love the wine dispenser in the lobby, and the room was spotless.
Stayed 4 nights in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Park Hotel Tokyo. The staff was excellent and provided any help and information that i needed. All staff was friendly and eager to help in any capacity. The location of the hotel was very close to a subway line and it was easy to travel to all the sites i wanted to see and food i wanted to eat. I would enthusiastically recommend to stay at the Park Hotel Tokyo to everyone visiting Tokyo. I would gladly stay there again on my next visit to Tokyo.
Stayed 3 nights in Mar 2024

6/10 Okay

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The common areas are lovely but our room was plain and tired by comparison. The breakfast does not change but there are no other options close by. The hotel was okay but not in a convenient location for walking on a vacation. Safety at night may be a concern for solo travellers. Subway access to the Waterfront area is excellent. I would look elsewhere when I return to Tokyo.
Stayed 5 nights in Mar 2024

8/10 Good

Tieke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2024

8/10 Good

Maxie

Travelled with partner
Liked: Staff & service, amenities
Very excellent service and helpful staff. The room I stayed in can use updating like stained chair upholstery, old carpeting, and wall or door marks.
Stayed 6 nights in Mar 2024

10/10 Excellent

Meenal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and easy check in
Stayed 3 nights in Mar 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing treatment and the view was astounding!
Stayed 6 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Aurelie

Stayed 3 nights in Mar 2024

10/10 Excellent

CHEUK TING CHERRALINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location between two transport hubs (Shiodome and Shimbashi). The hotel lobby is on the 25th floor but was easy to find: it was well signposted from various entrances. The lobby was stunning. Essentially an art gallery with a very large atrium. There was also a free coffee machine and a lounge area with views of Tokyo Tower. The room itself didn’t live up to the rest of the hotel. It was fine - nothing wrong with it - but there wasn’t any evidence stunning art or anything!
Stayed 4 nights in Feb 2024

8/10 Good

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Requires a bit of a walk from/to the Shimbashi station (you can do it all underground). The so called Expedia VIP amenities are next to useless. Everything else was just great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s staff and service were impeccable, even though the hotel’s interior looks a but dated, everything was clean and comfortable. The hotel is literally an art gallery and I didn’t know this when i booked. If you’re an art lover, you will enjoy. As i was an expedia gold member, i received my VIP benefits and was upgraded to the higher room type which had a view of tokyo tower and a small Mount Fuji in the background! Super wowed by the view. I really appreciate that this hotel had a porter to help us with my bags up and down the room. The front desk were also very patient with sharing with us transport options. The hotel is also conveniently located directly above the shiodome subway station and sheltered from weather. Overall, i would be back again!
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby on 25th floor was odd, but overall we were Very pleased with the location & friendly staff.
Stayed 4 nights in Mar 2024