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Reviews of Tobu Hotel Levant Tokyo

3.5 out of 5
Tobu Hotel Levant Tokyo
1-2-2 Kinshi, Sumida-ku, Tokyo, Tokyo-to

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1199 out of 1624 reviews" "
Rating 8 - Good. 346 out of 1624 reviews" "
Rating 6 - Okay. 57 out of 1624 reviews" "
Rating 4 - Poor. 13 out of 1624 reviews" "
Rating 2 - Terrible. 9 out of 1624 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, near the train station. Easy access to other areas. Our room was spacious and clean.
Stayed 7 nights in May 2024

10/10 Excellent

Gilma, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love everything about it
Stayed 3 nights in May 2024

10/10 Excellent

Adela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When searching for hotels I look for what is in the surrounding area, as well as hotel offerings. Tobu has an airpot shuttle, with a fee. Tobu also has a shuttle to the Disney parks, free of chrage. There is a 7-11 right across the street. A Lawson's a few blocks away and a Don Quixote. Kinshicho station is just a few blocks away. From there you can take a metro or JR to Shibuya and Akihabra. We walled to the Skytree, which takes maybe 20 minutes. If you want to try a Jaoanese Starbucks, that is at Kinshicho station with many other shops in the same area. Our room had plenty of space. We had 4 checked bags. There was a refrigerator and an electric tea kettle available for use. I had no issues at this hotel and recommend Tobu for those that want to stay in a quiet area.
Stayed 6 nights in May 2024

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing we don’t like is the room is small.
Stayed 4 nights in May 2024

8/10 Good

Yuli, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close the the train station and a shopping mall!! Loved it!
Stayed 3 nights in May 2024

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out, staff lovely. Good selection at breakfast. Didn’t use for dinner but plenty of options with two restaurants in the hotel as well as dinner buffet. Easily walkable to Kinshicho station.
Stayed 5 nights in May 2024

10/10 Excellent

corinne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome view of sky tower Very helpful staff
Stayed 4 nights in May 2024

10/10 Excellent

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to action and tourist sites
Stayed 4 nights in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful
Stayed 1 night in May 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, close to train station, shopping, dining.
Stayed 8 nights in May 2024

10/10 Excellent

Hue khac

Best location. Will stay again👍
Stayed 3 nights in May 2024

10/10 Excellent

Jonathan A., Burien

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent location to reach Akihabara and Skytree. There’s also plenty of affordable dining options nearby, not to mention the awesome view of the famous Skytree. The Sobu local train line is convenient though the rush hour commute can frustrate you. It’s overall great value for the price.
Stayed 8 nights in May 2024

10/10 Excellent

Fernando, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms (for Tokyo standards), close to a train station and a nice view of the Tokyo tower)
Stayed 5 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel its centrally located which made it super easy to get around and see the sights
Stayed 6 nights in May 2024

8/10 Good

kwok kwong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shop around the area. Train station is 5 min away
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer, Lakewood

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has shuttle to Disney which is awesome. Our view of the sky tree.
Stayed 3 nights in May 2024

8/10 Good

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were okay and clean but the mattress wasnt comfortable and pillows could be better. I expected more esp after a whole day of walking around. Location was excellent though, i guess somethings gotta give.
Stayed 6 nights in May 2024

10/10 Excellent

Ilona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent Comfortable beds Standard rooms bit small Water provided daily for guests: very appreciated Could benefit from recycling bins and overall more eco friendly awareness
Stayed 6 nights in Apr 2024

8/10 Good

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent location, services and staff. Breakfast menu was ok. Food was a bit lacklustre but perfectly adequate otherwise.
Stayed 7 nights in Apr 2024

10/10 Excellent

Sebastian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent hotel. Service and infrastructure is perfect. Very good location near Kinshicho stations, for both metro and train. It is a Disney Good Neighbor hotel so it has a shuttle to the parks as is reachable via Airport Limousine as well. You can purchase Metro Daily passes directly on the hotel. Buffet breakfast is very good. Rooms with Skytree view are superb. Will return and recommend.
Stayed 2 nights in May 2024

8/10 Good

Trent

Travelled with family
Liked: Cleanliness, staff & service
Lovely building, although quite dated in areas. Comfortable for a family of 4. The staff were very pleasant and helpful with any questions we had. So close to Kinshicho station and plenty of shops mere metres away.
Stayed 7 nights in Apr 2024

6/10 Okay

wai kwong

Liked: Staff & service
Stayed 7 nights in Apr 2024

4/10 Poor

Tagumpay Esmiraldo

Travelled with family
Excellent staff! We are very disappointed with the room assigned to us. Upon entering the room , it has has a pungent .. we turned on the air filter .. and the air conditioning but the smell persisted. When I inspected the restroom.. smelled moldy. I immediately got some runny nose… we tried sleeping at night and just go out of the room the whole day and return to the hotel late at night. The stay was disgusting. M
Stayed 3 nights in May 2024

10/10 Excellent

Catherine B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient hotel location. Easy access to transportation and shopping. Amazing view from the room. Excellent staffs. Room is a little bit small, but still a very comfortable stay!
Stayed 3 nights in May 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and has shuttle to Disney parks
Stayed 6 nights in Apr 2024

10/10 Excellent

Zhengyi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's an awesome place to stay. very conveinent location.
Stayed 6 nights in Apr 2024

8/10 Good

Vanessa Ngoc, Bozeman

Liked: Cleanliness, staff & service
Disliked: Amenities
This is my second time staying at Tobu Hotel Levant, in Tokyo. Checking in was pretty fast and efficient, staff spoke some English. I was given one key for a single room. The amenities in the room were minimal. I wish they had a microwave and a coin laundry mat. I didn’t see an ATM machine in the lobby like a few years ago. Overall it was a decent stay, close to the JR station so was convenient to get around.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in Tobu Hotel Levant Tokyo. It is a beautiful hotel with very friendly staff. They were very accommodating and tried their best to understand me since I don’t speak Japanese at all. Loved that they offer free shuttle service to Disneyland! Worked perfect for my trip. It is walking distance from the bus and rail service. Walking distance from a mall and many food locations! Would definitely recommend staying at this hotel for a Tokyo trip!
Stayed 7 nights in Jan 2024

8/10 Good

Julius, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tobu Levant Hotel is close to the Tokyo Metro & local JR line Kinschiko station. They have a pretty good selection for their buffet breakfast. There is a 7 Eleven in front of this hotel, as well as a Lawson Store for medical supply needs. They have helpful staff. The only things I didn't like were their pillows and the bed which were firmer than what I like.
Stayed 4 nights in Apr 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff are friendly and helpful.
Stayed 9 nights in Apr 2024

10/10 Excellent

Vanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tobu Hotel Levant is a good location, friendly staff and great service. I would definitely come back.
Stayed 6 nights in Apr 2024

10/10 Excellent

huaquan

Stayed 3 nights in Sep 2023

10/10 Excellent

Anne

Stayed 2 nights in Apr 2024

8/10 Good

Salvador Ortega

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am going to be as fair as possible with my review, front desk staff was excellent, easy check in, very help full and spoke english, Lobby was clean. Good location, Airport bus shuttle from Narita stops right in front of hotel, the free shuttle to Disney was a big plus. The location was also good, plenty of places to eat, train station is just minutes away and skytree is close by. My disappointment was our room it had a funky smell to it as did the corridor of our floor. Stay away from the 13th floor, carpet had quite a few stains and it looked like it needed vacuuming. I thought by turning on the Ac in the room the smell would go away but it lingered. I finally informed the front desk and they did deep cleaned our room which made it better. My other knock is that our room was facing the railroad tracks of the metro trains And the noise kept me up until the trains stopped running at midnight, Walls were thin. So if you can, ask for a room thats not facing the track if your a light sleeper. But Over all, i would stay here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kinshicho station is convenient to use. You can get to Shinjuku, Shibuya, and Tokyo stations without transferring. The hotel is a block from the station. The hotel has a great breakfast buffet which is included in the price. The rooms are larger than typical Japanese hotels. Would stay again.
Stayed 1 night in Apr 2024

6/10 Okay

Maciej

Travelled with family
Liked: Staff & service
Everything ok , but touchless faucet in room bathroom was working very bad. Plz change for regular service to hose bathroom is not in school . Other way was ok .
Stayed 5 nights in Apr 2024

8/10 Good

Travis

Stayed 1 night in Apr 2024

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel,friendly staffs,service,professionalism. And beautiful view of Tokyo tower at night. Fully recommended.
Stayed 3 nights in Jan 2024

10/10 Excellent

Antonio De Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 9 nights in Apr 2024

10/10 Excellent

Timothy Charles

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the Deluxe Triple on the Levant Floor - what a spectacular view of Skytree! The room was spotless each day and very spacious for Tokyo. All the room amenities you could hope for were present. The reception and door staff were super friendly, helpful and efficient. We would stay here again as location also great.
Stayed 6 nights in Apr 2024

10/10 Excellent

Antony Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 15 nights in Apr 2024
Response from TOBU HOTEL LEVANT TOKYO on 4 May 2024
Dear Sir or MadamThank you very much for staying at Tobu Hotel Levant Tokyo.Your feedback is very important to us.We are delighted to hear that you enjoyed your stay with us.As you mentioned, our clean and beautiful guest rooms are very much appreciated by many of our guests.Our entire staff is committed to making your next stay with us even more pleasant.We look forward to seeing you again.Thank you for your continued patronage,Tobu Hotel Levant TokyoFront Desk

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Marisol Contreras De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive, patient and kind staff Love this place, breakfast is delicious too
Stayed 7 nights in Apr 2024
Response from TOBU HOTEL LEVANT TOKYO on 4 May 2024
Dear Sir or MadamThank you very much for staying at Tobu Hotel Levant Tokyo.Thank you very much for your many compliments!We are very happy to hear your compliments about our staff.We will share your feedback with our staff.We are glad you had a wonderful stay with us.We will do our best to make your next stay with us even more pleasant.We sincerely look forward to welcoming you again.Thank you very much for your kind attention,Tobu Hotel Levant TokyoFront Desk

6/10 Okay

Jeanine

Travelled with partner
Liked: Cleanliness, staff & service
This is an older hotel, but it has a lot of great things about it. Staff is nice, and it was wonderful that it was a Good Neighbor hotel with Disney (free shuttle) as well as had a shuttle to the airport (for a fee). Rooms are a little dated, but it had everything we needed.
Stayed 5 nights in Apr 2024
Response from TOBU HOTEL LEVANT TOKYO on 4 May 2024
Dear Sir or MadamThank you very much for staying at Tobu Hotel Levant Tokyo.Your feedback is very important to us.Thank you very much for your many compliments!We are very happy to hear your compliments about our staff.We will do our best to make your next stay with us even more pleasant.We sincerely look forward to welcoming you again.Thank you very much for your kind attention,Tobu Hotel Levant TokyoFront Desk

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a quadruple SkyTree view room with family for 6 nights and highly recommend this. Staff superb, knowledgeable and polite with good English; breakfast plentiful and varied; clean room with many charging points, bottled water, shower accessories, slippers and gowns. The area is convenient for travel - easily accessible from Haneda airport and central areas, and for shops, restaurants, 7/11s etc. If we return to Tokyo I will re-book this hotel without hesitation.
Stayed 6 nights in Apr 2024
Response from TOBU HOTEL LEVANT TOKYO on 3 May 2024
Dear Jonathan Thank you very much for staying at Tobu Hotel Levant Tokyo.The feedback we receive from our guests is very important to us.We are very happy to hear that you had an enjoyable stay with us. As you have pointed out about friendly and helpful staff, easy to access locations, clean and beautiful rooms which many guests find very convenient.All our staff will continue to make your next stay with us even more pleasant.We look forward to seeing you again.Warm regards,Tobu Hotel Levant TokyoFront Reception

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Tobu Hotel Levant Tokyo on 30 Apr 2024
Dear Conrad,Thank you very much for staying at Tobu Hotel Levant Tokyo.The feedback we receive from our guests is very important to us.All our staff will continue to make your next stay with us even more pleasant.We look forward to seeing you again.Warm regards,Tobu Hotel Levant Toky

6/10 Okay

Liza

Travelled with family
Liked: Staff & service
Staffs are amazing ..but the hallway stinks...and the room kind a deteriorating
Stayed 5 nights in Apr 2024
Response from TOBU HOTEL LEVANT TOKYO on 3 May 2024
Dear LizaThank you very much for staying at Tobu Hotel Levant Tokyo.Your feedback is very important to us.We are sorry that we could not provide you with a satisfactory guest room.We also apologize for the unpleasant smell in the hallway.We will check and improve it as soon as possible. Thank you for your feedback.We are honored to hear your compliments about our staff.We will continue to ensure that our service is always praised by our guests.We will do our best to make your next stay even more comfortable.We look forward to seeing you again.Thank you for your continued patronage,Tobu Hotel Levant TokyoFront Desk

8/10 Good

Sirisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The view from our room was amazing. the Skytree was fully visible. The hotel looks grand but it is very dated. The rooms are clean and well supplied but the fixtures, bathroom, and the carpet are quite dated. the staff were very welcoming and helpful. We did not have any issues other than the rooms being old. It would do great with some updating.
Stayed 3 nights in Mar 2024
Response from Tobu Hotel Levant Tokyo on 30 Apr 2024
Dear Sirisha, Thank you very much for staying at Tobu Hotel Levant Tokyo.The feedback we receive from our guests is very important to us.We are very happy to hear that you had an enjoyable stay with us in our Tokyo Sky Tree Tower View Room and regarding others we will try our best to improve our services in near future.All our staff will continue to make your next stay with us even more pleasant.We look forward to seeing you again.Warm regards,Tobu Hotel Levant TokyoFront Reception

6/10 Okay

Nanigen

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024
Response from Tobu Hotel Levant Tokyo on 21 May 2024
Dear Nanigen ,Thank you very much for staying at Tobu Hotel Levant Tokyo.The feedback we receive from our guests is very important to us.All our staff will continue to make your next stay with us even more pleasant.We look forward to seeing you again.Warm regards,Tobu Hotel Levant TokyoFront Reception