Kolam renang outdoor

Ulasan untuk SenS Hotel and Spa Conference Ubud Town Centre

4.5 out of 5
SenS Hotel and Spa Conference Ubud Town Centre
Jl. Sukma Banjar Tebesaya, Ubud, Bali

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 420 dari 671 ulasan" "
Penilaian 8 - Bagus. 198 dari 671 ulasan" "
Penilaian 6 - Cukup Baik. 35 dari 671 ulasan" "
Penilaian 4 - Buruk. 10 dari 671 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 671 ulasan" "

9,4/10

Kebersihan

9,6/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Herland

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari General Manager pada tanggal 13 Mar 2019
Dear Herland, Thank you for staying with us. We would like to know in detail why we have received only a 2 point score from you, without a detailed review. If we have fallen short of your expectation, we do apologize and would love to know why. Thank you again and we do look forward to hearing from you. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

Farida, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Secara keseluruhan hotel ini sangat menyenangkan,

10/10 Sangat Bagus

Wahyu, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel in Ubud
In the heart of Ubud and surrounding by art shopping centre. The room and bathroom are very clean. The staffs are very helpful and friendly. Definetely will stay in this hotel for my next visit.
Tanggapan dari SenS Hotel pada tanggal 5 Jul 2017
Dear Valued Guest, Thank you for staying with us and thank you for your wonderful review. We look forward to seeing you again on your next trip to Bali. Warmest Regards, SenS Hotel and Spa - Ubud.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cukup terkesan
hotelnya tidak terlalu besar n pelayanan ramah. Counter utk check in n check out hny 2 jd cukup lama menunggu, walaupun sambil menunggu kami di berikan welcome drink n snack. Kamar tidak Ada jendela yg bisa dibuka shg tidak Ada sirkulasi udara shg menyebabkan kamar bau lembab. Kondisi kamar bersih dg interior minimal is yg menyenangkan.
Tanggapan dari SenS Hotel pada tanggal 29 Jun 2017
Dear Valued Guest, Thank you for staying with us and thank you for your wonderful review. We look forward to seeing you again on your next trip to Bali. Warmest Regards, SenS Hotel and Spa - Ubud.

10/10 Sangat Bagus

Chandan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
shower water collects and doesn't drain
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 22 Apr 2024
Dear Chandan, Thank you for staying with us and we greatly appreciate your fantastic rating on Expedia. It brings us joy to learn that you had an enjoyable overall experience during your time with us. Additionally, we want to express our gratitude for bringing the shower drainage issue to our attention. Our team has taken immediate action to address this matter. Your feedback is invaluable in our efforts to ensure a delightful stay for all our guests. Thank you once again for choosing to stay at SenS Hotel and we eagerly look forward to welcoming you back in the near future. Warmest Regards, Sven Remo – General Manager

10/10 Sangat Bagus

Bronwyn

Bepergian bersama keluarga
A lovely hotel that had exceptional customer service from the staff. From the moment we arrived we were warmly greeted with a refreshing iced tea and cake. The restaurant staff got to know us by name and were genuinely interested in our day and what we’d done - such a wonderful experience being there. The rooms were spacious and the beds comfy. The wifi was the best we had in Bali. It’s located down the street from the Royal Palace with lots of restaurants nearby but we didn’t use many as the hotel restaurant was great. The buffet breakfast was lovely with a good range of hot and cold choices that changed each day. Wonderful pool area. Highly recommend.
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 18 Apr 2024
Dear Bronwyn, Thank you for staying with us and thank you for sharing your stay experience on Expedia. We're thrilled to hear that you had such a wonderful stay at SenS hotel. Providing exceptional guest service is always our top priority, and it's fantastic to know that you felt warmly welcomed from the moment you arrived. We're delighted to hear that you enjoyed our welcome offerings and lovely to know that our restaurant associates made your dining experience memorable by getting to know you personally.Also, its great to hear that you found our rooms to be spacious and the beds to be very comfortable.Your kind review and recommendation means the world to us, and we hope to have the pleasure of welcoming you back again soon! Warmest Regards, Sven Remo – General Manager.

10/10 Sangat Bagus

Ayush

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel and the room was very clean. The staffs were also friendly and accommodating especially the kitchen staff. Their breakfast was amazing too. The area was also perfect for evening walks with variety food to choose from. We had good experience overall. The only issue was that we could hear everything from rooms next door.
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 8 Apr 2024
Dear Ayush, Thank you for taking the time to share your stay experience with us. We're thrilled to hear that you found our hotel and rooms to be clean and that our hotel associates, especially the kitchen team, were friendly and accommodating. It is also wonderful to know that you enjoyed our breakfast offerings in the morning. Thank you also for your feedback regarding the noise from the neighbouring rooms. Please accept our apologies for any inconvenience this may have caused during your stay. We'll certainly look into ways to address this issue to ensure a more peaceful environment for our guests in the future.Thank you again for sharing your stay experience with us and we hope to see you back again in the near future. Warmest Regards, Sven Remo – General Manager.

8/10 Bagus

Cheryl

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
I saw rats just around the corner of the property. You have to walk around the corner to get anywhere and the garbage and rats at that corner, scooter taxis, was just dirty. I have stayed at Senz before and the corner was not a problem then but now it is a real health issue.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 6 Mar 2024
Dear Cheryl, Thank you for choosing to stay with us and for bringing this matter to our attention. Maintaining cleanliness and hygiene standards is a top priority at our hotel, and we are sorry to hear about the issue you encountered during your visit. While we understand that this particular concern was outside our hotel property, we apologize for any inconvenience it may have caused you. Your feedback is valuable to us, and we will promptly address this issue with the local banjar (village council) to ensure the surrounding Ubud area maintains a clean and pleasant environment. We truly appreciate your loyalty and your concern for the well-being of Ubud. Your review serves as a helpful reminder for the local village of Ubud to take immediate action to improve cleanliness. Thank you once again for choosing to stay at SenS Hotel, and we hope to welcome you back in the future to experience an enhanced stay. Warmest Regards, Sven Remo - General Manager.

8/10 Bagus

Lahbib

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 1 Feb 2024
Dear Lahbib, Thank you for staying with us and sharing your rating on Hotels.com. We look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

Duc Quang

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 1 Feb 2024
Dear Duc Quang, Thank you for staying with us at SenS Hotel & Spa - Ubud and thank you for your wonderful 10/10 rating. We hope to see you back again in the near future. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

Markus

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 29 Jan 2024
Dear Markus, Thank you for staying at SenS Hotel & Spa - Ubud and Thank you for your 5/5 Rating. We Hope to see you back again in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

Annapurna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 29 Jan 2024
Dear Annapurna, Thank you for staying at SenS Hotel & Spa - Ubud and Thank you for your 5/5 Rating. We Hope to see you back again in the near future. Warmest Regards, Sven Remo - General Manager

8/10 Bagus

PUI

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
近市中心,方便
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 29 Jan 2024
Dear PUI, Thank you for staying at SenS Hotel & Spa - Ubud and Thank you for your Great Rating. We Hope to see you back again in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I truly enjoyed staying at this hotel. The staff was very friendly and kind. Had my room cleaned daily and the bathroom was always left spotless. The hotel is really well located, lots la great restaurants and spas around it. I also loved the breakfast buffet and express lunch of the hotel’s restaurant. Can’t recommend it more. I will be back!
Tanggapan dari General Manager pada tanggal 29 Jan 2024
Dear Angela, Thank you so much for staying with us at SenS Hotel & Spa - Ubud and I am so happy to hear that you've had a great stay and that you are recommending SenS hotel to other Expedia Guest looking for accommodation in Ubud. Thank you again for staying with us and we look forward in Welcoming you back on your next trip to Bali. Warmest Regards, Sven Remo - General manager

10/10 Sangat Bagus

Luke

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic hotel and staff.
The food was amazing, the best staff we have experienced so far. Close to Ubud centre. Really enjoyed this hotel and would definitely return. 100% recommend.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 29 Jan 2024
Dear Luke, Thank you so much for staying with us and we are glad to know that you've had a wonderful stay. We look forward to seeing you back again in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

Jyothi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location in central Ubud. Walking distance to palace, monkey forest, ridge trail and shopping.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 4 Jan 2024
Dear Jyothi, Thank you for staying at SenS Hotel & Spa – Ubud and thank you for sharing your stay experience. It's fantastic to hear that the Hotel's great location in central Ubud is very ideal for you, as most key attractions are within walking distance - making it convenient to explore and immerse yourself in the cultural and natural beauty of Ubud. Thank you again for staying with us and we look forward to seeing you back again in the near future. Warmest Regards, Sven Remo – General Manager

10/10 Sangat Bagus

Chooi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Liked the locality of the hotel in relation to the eateries and shops. Enjoyed the Balinese massage at the Spa, Staff were friendly and helpful
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 2 Jan 2024
Dear Chooi, Thank you for staying with us and thank you for your wonderful review. We are happy to know that you liked the hotel location and appreciate the SenS Hospitality from our hotel associates. Thank you again for your review and we look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

Gopakumar, Sharjah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
On Ubund centre and walkable to most near by attractions. Quite good breakfast team and reception staff.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 2 Jan 2024
Dear Gopakumar, Thank you for staying with us and we are happy to know that you've had a pleasant stay. We very much look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

ABHINAV

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 2 Jan 2024
Dear Abhinav, Thank you so much for staying with us and thank you for your 5-Star rating. We look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

ANA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was warm, accommodating and they always had a smile on their face. Just the right amount of attentiveness at all times! Room was clean and well serviced throughout out stay. The spa services were very nice as well and the food and drink options plentiful for those moments when we didn’t want to venture far from the hotel. I would stay there again if I find myself back in Ubud!
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 15 Des 2023
Dear Ana, Thank you for staying at SenS Hotel and thank you so much for your wonderful review. We are so happy to know that you've had an excellent stay with us. Thank you again for your review and we very much look forward to seeing you back again in the near future. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and friendly staff. Breakfast in the morning was also delicious.
Tanggapan dari General Manager pada tanggal 6 Mar 2024
Dear Maria, Thank you for staying with us at SenS Hotel and thank your kind words! We're thrilled to hear that you enjoyed your stay experience with us. Providing a clean environment and friendly service is always our top priority. We're glad you also appreciated our delicious breakfast offerings at our Yonne Cafe. Thank you again for sharing your review and we look forward to welcoming you back again soon! Warmest Regards, Sven Remo - General Manager.

8/10 Bagus

Misa

Menginap 3 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 2 Jan 2024
Dear Misa, Thank you for staying with us and we look forward to seeing you back again soon. Warmest Regards, Sven Remo - General Manager

2/10 Sangat Buruk

Keiko

Menginap 15 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 15 Des 2023
Dear Keiko, Thank you for staying with us and I am sorry to see that we have fallen short somehow. The team here at SenS strive to ensure all our guest are well looked after and it seems that we have fallen short somehow. We checked your stay records and didn't find any reports or complaints throughout your stay. If you would be so kind to contact me, I would like to know further on matters that we have fallen short of. Thank you again Keiko for staying with us and I look forward to hearing from you. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

David, Ilford

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As a solo traveller i found the staff very professional and helpful welcoming. The pool was lovely, the breakfast ample and tasty. Hote is very central for good tours and only 10 min walk to palace and market. Highly recommend
Menginap 3 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 20 Nov 2023
Dear David, Thank you for your recent visit and stay at SenS Hotel & Spa - Ubud and thank you for recommending our hotel on Expedia. We are so happy to know that you really enjoyed your stay. We hope you will visit us again on your next trip to Bali. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ha resultado muy buena, el servicio a la habitación impecable, se ofrecen en todo momento a ayudarte y mejorar tu estadía.
Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 16 Nov 2023
Dear Valued Guest, Thank you so much for staying with us and we are so happy to know that you've had a pleasant stay. We hope to see you back in the not too distant future. Warmest Regards, Sven Remo - General Manager.

6/10 Cukup Baik

Magdalena

Menginap 3 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 10 Nov 2023
Dear Magdalena, Thank you for Staying with us and we look forward to your next visit. Warmest Regards, Sven Remo - General Manager.

8/10 Bagus

Revelyn, San Diego

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were incredibly accommodating and courteous.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 10 Nov 2023
Dear Revelyn, Thank you so much for staying with us recently and I am so pleased to hear from you that our hotel associates were courteous and accommodating to your needs throughout your stay with us. Revelyn, it was truly a pleasure to be at your service and we hope to see you back again on your next visit to Bali. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

Rudolf

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mooie, schone ruime kamers met moderne badkamer, en een zwembad. Het personeel is zeer vriendelijk. Eten is goed, ontbijtbuffet. Niets op aan te merken en dus aanbevelenswaardig. Je bent binnen een paar minuten lopen in het centrum van Ubud. Als zelfs dit je te veel is, bestel voor een klein bedrag een auto of scooter.
Tanggapan dari General Manager pada tanggal 25 Okt 2023
Dear Rudolf, Thank you so much for staying with us recently and we truly appreciate you recommending SenS Hotel as a place to stay in Ubud Town. Thank you again for staying with us and we look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

HENRI

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff. Clean and pleasant hotel with good cuisine.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 25 Okt 2023
Dear Henri, Thank you so much for your recent stay at SenS Hotel & Spa - Ubud and we are happy to know that you've had a great stay. We look forward to seeing you back on your next visit to Bali. Warmest Regards, Sven Remo - General Manager.

8/10 Bagus

Poorva

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were very friendly and welcoming, the rooms were clean and the location was excellent, walking distance to a lot of the main sights and restaurants. The only negatives were that there were quite a few flies in the bathroom (not sure how they got in), it was quite loud at times and you could hear noises from the rooms next door. Also I didn’t like that the pool and loungers were just outside the restaurant meaning everyone could see you!
Tanggapan dari General Manager pada tanggal 25 Okt 2023
Dear Poorva, Thank you for staying with us recently and we are happy to know that you found our hotel associates to be very welcoming, and that you found our rooms to be clean. Thank you also for your feedback. I will discuss with my team on ways to improve on the comments you've suggested. Thank you again for staying with us and we look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

Ahmad

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best location and great customer service.
Menginap 3 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 3 Okt 2023
Dear Ahmad, Thank you so much for staying with us and we are happy to know that your liked the hotel location, as well as the service quality provided to our hotel guest. We hope to see you back again soon and until then, Stay Well! Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

Lynne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 13 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 29 Sep 2023
Dear Lynne, Thank you so much for staying with us and we are happy to know that you've had a great stay. We hope to see you back again in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

Lynette

Menginap 5 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 27 Sep 2023
Dear Lynette, Thank you so much for staying with us and we hope to see you back again on your next trip to Bali. Warmest Regards, Sven Remo - General Manager

6/10 Cukup Baik

Klaus

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
In total the hotel was good. But during the last night I missed a support from the night manager. There was a permant dropping of the toilet in my neighbours room. It was disturbing me the whole night I could not sleep. I called a man from the facility service who gave the information to the night manager at the receiption. But the manager did not do anything against it. Next morning I had to get up very early at 5 am after a sleepless night, I asked the night manager why he did not call the guest at the room next door to me? He just said he did not want to wake up the guest. But obviously guests are treated differently in this hotel, because I did not cause the problem but I could not sleep the whole night.
Menginap 3 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 25 Sep 2023
Dear Klaus, thank you for staying with us and thank you for taking the time to share your recent stay experience with us. One of our key priorities is to provide the highest level of service for all our guest. I am very sorry to learn that the quality of service provided by our front desk associate did not quite meet your expectations. Rest assured; your feedback has been shared with our team to ensure we consistently deliver upon guest expectations. Thank you again for choosing SenS Hotel as your choice of accommodation during your travels to Bali. We hope to see you again whenever your travels bring you back to Ubud – Bali. Warmest Regards, Sven Remo – General Manager.

10/10 Sangat Bagus

CHANBONG

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 25 Sep 2023
Dear Chanbong, Thank you for staying with us and thank you for your wonderful rating. We look forward to seeing you back again in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

Steve

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 6 Sep 2023
Dear Steve, Thank you for staying with us and thank you for this wonderful rating. We look forward to your next visit. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

Virginia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved how clean it was and the staff was very nice. Would def. come back. Price/Performance is top!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 6 Sep 2023
Dear Virginia, Thank you for staying with us and thank you for this wonderful review. We are very happy to know that you've had an excellent stay at SenS. We look forward to seeing you back on your next visit to Bali. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

Trang Thien

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 18 Sep 2023
Dear Trang Tien, Thank you for staying with us at SenS Hotel & Spa - Ubud. We look forward to seeing you back again soon.

10/10 Sangat Bagus

Kaeli

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were amazing, everyone was so friendly and accommodating to my needs. The hotel was beautiful, very clean and in a good location. The pool is nice but the pool area is small so you would have to go elsewhere if you would like to get sun while you lay by the pool, but there’s plenty of places you could go for a day trip to get some sun so this wasn’t really an issue
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 6 Sep 2023
Dear Kaeli, Thank you for staying with us and it is great to hear that you've had a wonderful stay at SenS, particularly hearing that all our associates were very friendly and accommodating throughout your stay. We all truly appreciate you as a valued hotel guest and look forward to seeing you again on your next visit. Warmest Regards, Sven Remo - General Manager.

8/10 Bagus

richard

Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 6 Sep 2023
Dear Richard, Thank you for staying with us and thank you for your rating on Hotels.com. We very much look forward to your next visit. Warmest Regards, Sven Remo - General Manager

8/10 Bagus

Amanda Louise

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Nice but veryhectic busy need trainers for the paths .hotel very clean frendly and dood service . Didnt like having a glass screened toilet in tbe room no privacy.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 6 Sep 2023
Dear Amanda, Thank you for staying with us and thank you for your review. We are happy to know that overall you've had a great stay at SenS. Thank you for your feedback on the glass bathroom. As you know and experienced, all the in-room bathrooms are equipped with a proper non-see-through shower curtain that covers all of the glass area for guest privacy. Nevertheless we appreciate your feedback. Thank you again for staying with us and we look forward to your next visit. Warmest Regards, Sven Remo - General Manager.

8/10 Bagus

Veronica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Il servizio in camera dovrebbe essere disponibile anche qualora si arrivi alle 11 pm
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 9 Agu 2023
Dear Veronica, Thank you for staying with us and thank you for your feedback in regards to the operational hours of our room service. your feedback is well noted and be reviewed by our management team. Thank you again for staying with us and we look forward to seeing you back again soon. Warmest Regards, Sven Remo - General Manager.

6/10 Cukup Baik

Julia

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 6 Sep 2023
Dear Julia, Thank you for staying with us and thank you for your rating. We hope to see you back again on your next visit to Bali. Warmest Regards, Sven Remo - General Manager.

8/10 Bagus

Deborah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were all beautiful and very helpful. The hotel is in a great location in the centre of Ubud, so very convenient for walking to shopping and restaurants. Only negatives were that it was really noisy, and room walls are paper thin so you can hear other guests talking and moving about in their room, and the meals and drinks were very expensive.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 9 Agu 2023
Dear Deborah, Thank you for staying with us and it is wonderful to hear that you enjoyed your overall stay with us. Thank you for your feedback on the noise from the other rooms and also your feedback on the menu pricing. Our FB team will conduct a price survey of the other 4-star hotels to ensure our prices are in par with theirs. Thank you again for staying with us and we hope to see you back again on your next visit to Bali. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

roger, newcastle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very tidy little hotel very central in ubud. Economical but with nice accommodations. Walkable to many attractions
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 22 Jul 2023
Dear Roger, Thank you so much for staying with us at SenS Hotel & Spa - Ubud and I am so happy to hear that you found the hotel to be tidy, as well as enjoyed staying in a central location in Ubud, where most attractions are just walking distance from SenS hotel. Thank you again Roger for your wonderful review and we hope to see you back in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Sangat Bagus

Shayne

Bepergian bersama teman
Staff are very helpful in every way. Could not fault staff in any way amazing!
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 22 Jul 2023
Dear Shayne, Thank you for staying with us and thank you for your wonderful review. We are so happy to be at your service and it was truly a pleasure to have you stay with us. We hope you will visit us again soon and until then, stay well. Warmest Regards, Sven Remo - General Manager.

8/10 Bagus

Kengo Okada

Menginap 3 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 9 Agu 2023
Dear Kengo, Thank you for your rating. We look forward to seeing you again soon. Warmest Regards, Sven Remo - General Manager.

10/10 Sangat Bagus

louise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 13 Jul 2023
Dear Louise, Thank you for staying with us and thank you for your rating. We are happy to know that you have had a pleasant stay. We look forward to welcoming you back soon. Warmest Regards, Sven Remo - General Manager.

4/10 Buruk

Hussein

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari SenS Hotel pada tanggal 9 Agu 2023
Dear Hussein, Thank you for your rating, unfortunately it seems that we have fallen short of your satisfaction somehow. For this we apologize.

8/10 Bagus

Susan

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 3 Jul 2023
Dear Susan, Thank you for staying with us and thank you for your rating. We hope to welcome you back to SenS Hotel and Spa - Ubud on your next visit to Bali. Warmest Regards, Sven Remo - General Manager