Ueno hotel guide. Okura Hotels & Resorts hotel in Ueno, Tokyo

"The staff is amazing. They went out of their way on several occassions to help us for various reasons. This includes housekeeping, restaurant staff, and front desk. There is always someone there to promptly assist you. "

"Lovely hotel, very convenient before an early flight the next morning! The room was clean and spacious, with amenities provided."

"Me n my daughter stayed at this beautiful hotel for 7 nights in Tokyo. The hotel is amazing, clean, very convenient and the staffs were incredibly friendly. We enjoyed our stay and had great time "

"This place was amazing. Way better than I thought it would be. Rooms are spacious and very clean. Staff are very friendly and courteous. Only few things I didn't like were the laundry facilities and microwave would have been nice in both buildings and not just the main one. Also the bathroom smelled a slight bit of urine and lastly I wished the staff spoke more fluent English. The on site restaurants were very sub par. Otherwise this place was nearly perfect. I would still come and stay here again. Hopefully I will have learned more Japanese by then"

"The single best hotel experience I've ever had. And I've had a lot of hotel experiences. I absolutely will be back. "

"Emplacement extraordinaire et super restaurant dans le hall de l’hôtel. Je recommande fortement."

"Very nice and spacious room Comfortable and clean "

"Room had every amenity I could need "

"Location was great, clean and train station steps away."