Front of property – evening/night

Reviews of Hotel Coolidge

3 out of 5
Hotel Coolidge
39 South Main Street, White River Junction, VT

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1001 reviews" "
Rating 8 - Good. 367 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Gautam

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is obviously old which not as big of a deal. Pillows and bed are pretty hard. Elderly guy at front desk was pretty rude not just to us but to other guests as well.
Stayed 2 nights in May 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in May 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
I have stayed twice and plan to spend a third time before year-end.
Stayed 2 nights in May 2024

2/10 Terrible

William, Tilton

Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Juliana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel! Awesome corner king room. Yes, trains go by regularly but we had no problems with the "toot toooot" bc of the RR tracks nearby. Non-smoking so theres a cute court yard out back you can go if needed, parking is there too... very convenient to Dartmouth Hitchcock also. For the price well worth it!
Stayed 1 night in Apr 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at the Hotel Coolidge! This hotel has charm, character, and a fantastic staff! The rooms are clean and quiet, perfext for a peaceful night's rest. The beds are soft, almost cloud-like. I will definitely stay here again and again! Highly recommend!
Stayed 4 nights in Apr 2024

6/10 Okay

Eric

Travelled with partner
Liked: Property conditions & facilities
Very old and authentic property
Stayed 1 night in May 2024

10/10 Excellent

Yongxin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The staffs are very nice and helpful. The train arrived/departured several times during the night, if you are a light sleeper, that may be a problem.
Stayed 1 night in Apr 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 5 star rating--and yes, there is an active train station across the street! We have earplugs if needed...

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a little worn, but has lots of character. Very clean and conveniently located. Staff is friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the five stars!

8/10 Good

Ted

Travelled with family
Liked: Cleanliness, staff & service
parking lot too small, no overnight street parking in winter, municipal lot nearby
Stayed 1 night in Apr 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 4 out of 5 stars!

2/10 Terrible

Sue Anna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was completely unacceptable. We did not stay. There was mold in the room, my husband’s eyes and throat began to swell and I could not breath. The front desk would not reimburse us and so we left and had to find other accommodations at 9 at night. We will be looking to management or expedia to refund us. We have pictures of the condition of the room.
Stayed 1 night in Apr 2024
Response from Front Desk Judith on 2 May 2024
I understand that your husband had an allergic reaction; you were not in fact charged for the cancellation.

2/10 Terrible

Tim

Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service
I’ve stayed here before and will again. It’s not the Marriott, it’s the Coolidge. Stay and you’ll see. Property is very old. It’s also clean. I always sleep well here. The staff are eclectic and make me laugh every-time. In a good way. Its a great stay for price and atmosphere.
Stayed 1 night in Apr 2024
Response from Front Desk Judith on 2 May 2024
Hello Martin--Thanks for staying with us again! We truly appreciate it!

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice. Love the old classic hotels.
Stayed 1 night in Apr 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 4 out of 5 stars!

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older hotel that has been kept in good shape.
Stayed 1 night in Apr 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 5 stars!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the five stars!

10/10 Excellent

John

Stayed 1 night in Apr 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 5 stars!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place and staff was so nice
Stayed 1 night in Apr 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 5 stars!

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 4 out of 5 stars!

4/10 Poor

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The king bed was horribly uncomfortable. Ceiling needs repair. It should never of been rented out in the condition it was in. The people that work there R top notch. The hotel is kept very clean.
Stayed 2 nights in Mar 2024
Response from Front Desk Judith on 2 May 2024
Thanks for taking the time to give us feedback. We appreciate it!

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 5 stars!

10/10 Excellent

Keith, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel with super friendly, knowledgeable staff. Love the lobby with the fireplace. Relaxing and peaceful and so convenient to Amtrak right across the street. Town is incredible for its small size. Multiple restaurants to fit anyone's palette and budget.
Stayed 2 nights in Mar 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 4 out of 5 stars! So glad that you enjoyed your stay in our vintage Hotel, and everything that the downtown has to offer.

8/10 Good

Andrew, Damascus

Liked: Cleanliness, staff & service, property conditions & facilities
Old school city hotel next to train station in small river town. Nothing fancy - creaky floors, steam heat but with old fashioned charm. Great choice of restaurants nearby.
Stayed 2 nights in Mar 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 4 out of 5 stars!

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love the historic feel and friendly staff. Next time will get a room on the other side of the hall away from the street noise.
Stayed 1 night in Mar 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 5 stars--and yes, next time please request a room on the courtyard side of the Hotel. Thanks for staying with us!

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
White River Junction is our favourite town in Vermont and the Coolidge is one of the reasons
Stayed 1 night in Mar 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 5 star rating, and for your enjoyment of the Coolidge, and White River Junction. We look forward to your next visit!

4/10 Poor

Tricia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Judith on 2 May 2024
Thanks for taking the time to give us feedback.

10/10 Excellent

Nina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this historical property! I had a great stay.
Stayed 1 night in Mar 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 5 stars!

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stay!
Stayed 1 night in Mar 2024
Response from Front Desk Judith on 2 May 2024
So glad that you come back to visit us time after time--we appreciate it!

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
o
Stayed 2 nights in Mar 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 5 stars!

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quaint, sleepy hotel. Very vintage with a lot of character.
Stayed 1 night in Mar 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 5 stars!

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel -- not fancy at all, but charming and well maintained. Located in the heart of White River Junction, walkable to multiple restaurants and galleries.
Stayed 1 night in Mar 2024
Response from Front Desk Judith on 7 Mar 2024
Thanks for the 4 out of 5 rating--we appreciate it!

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to places
Stayed 1 night in Mar 2024
Response from Front Desk Judith on 7 Mar 2024
Thanks for the five stars!

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a problem and lack of any onsite food options
Stayed 4 nights in Mar 2024
Response from Front Desk Judith on 7 Mar 2024
We have 31 guest rooms and 31 parking spaces, there should be enough room for everyone! And while we do not have a restaurant in-house, there are 8 restaurants within a 20 second walk of the Hotel--quite literally. Thanks for the 4 stars. We appreciate it!

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had the thinnest walls I have ever experienced! I could hear conversations from folks outside and upstairs all night long. Check in person was cold and unhelpful when asked about room amenities.
Stayed 2 nights in Mar 2024
Response from Front Desk Judith on 7 Mar 2024
I hope your future travels are happier.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The Coolidge Hotel is one of the sweetest, most charming venues we've had the pleasure of experiencing in years! It's dated, but that's definitely part of the charm! The innkeepers are very informative and helpful, and the downtown location is WONDERFUL! We found many restaurants within easy walking distance. We'll be back when in the area - yes, we will!
Stayed 1 night in Feb 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing step into the past
Stayed 2 nights in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
Thanks for the five stars!

2/10 Terrible

Steven

Disliked: Amenities
Was very cold
Stayed 1 night in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
So sorry to hear that you weren't warm enough. I hope that your future travels are warmer!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean historic hotel
Fantastic old railway hotel. We've stayed before. It's an historic property, the floors are uneven, so if you want modern, this isn't for you. But if you can appreciate its charm, it's great. Very clean room and bathroom. Good water pressure and hot water. In spite of the fact that the hotel was at full capacity, we heard nary a sound from othe guests. You don't get walls that thick in a new building! Tea and coffee always available in the lobby, and a microwave there also. The only negative for me was that the room was much warmer rhan I like for sleeping. Probably a plus for most people.
Stayed 1 night in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
Thanks for the 8 out fo 10 rating--and for your detailed review. We appreciate it!

10/10 Excellent

Joel, Somerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been nice to have a microwave in the room but there was one in the lobby. Charming, historic, and a wonderful spot surrounded by the beauty and charm of Vermont.
Stayed 3 nights in Feb 2024

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love coming here. I love the character of old Inns, the creeky pipes in the morning. It has a relaxing charm
Stayed 2 nights in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
So glad that you enjoyed your stay with us. We appreciate YOUR appreciation for our vintage Hotel!

8/10 Good

Gianluca

Travelled with family and small children
Liked: Staff & service
The hotel was originally built around 1940 and it holds the original characteristics of that time. It underwent a partial renovation in the mid 1990, however it will need to receive a complete upgrade to be brought to today’s current level of standard and comfort. Plumbing was not working properly, no A/C available, walls did not provide adequate privacy and sound insulation, carpet needs to be replaced in kind. Nevertheless the immersive experience is amazing, the staff is very cordial and supportive, and one can see the admiration for the decor in the face of the hotel guests. The surrounding area suffers the same fate. A great corner of American History that should be restored as an example of prototypical gilded age settlement. Hope that private investors or government agency will find the resources to restore and preserve this historic gem.
Stayed 4 nights in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
Hello Gianluca, There are a number of inaccuracies in your review; I won't address all of them point by point, but I will say that the area as a whole has undergone and continues to undergo a significant revitalization. Thanks for taking the time to give us feedback, and for staying with us.

8/10 Good

JOSE, LEXINGTON

Stayed 1 night in Feb 2024
Response from Front Desk Judith on 2 May 2024
Thanks for the 4 stars!

6/10 Okay

Johanne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The front desk man was very rude and called me a liar when we told him what the person who had been there 2 hours earlier had told us about checking in.
Stayed 3 nights in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
Hmmm...I'm not sure what you're referring to, but I absolutely cannot imagine anyone on staff referring to anyone as a liar. Such behavior simply wouldn't be tolerated. I do wish that you would have reported this to me at any point during your stay so that I could have addressed it. I hope that your future travels are happier.

6/10 Okay

Greg

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Aged hotel has not been updated. If you’re into quirky old hotels with few amenities, this is your spot. If not, I’d move on.
Stayed 1 night in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
Thanks for taking the time to give us feedback. However, I believe that we have a number of amenities--free on site parking, fireplace in the Lobby, breakfast discount at two local eateries, free coffee and other hot drinks 24/7 in the Lobby, a little free library shelf in the Lobby too...Not to mention a super-convenient downtown location with shops, stores and restaurants all within about a 20-second walk of the Hotel...Thanks for staying with us--We appreciate it!

10/10 Excellent

Tony

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
Thanks for the 5 out of 5 rating!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed one night for a getaway. We were convinced we were transported back in time. This is a fantastic glimpse back into time when the town was built around the train station. Next time we would love to wander around a little more. We will definitely be back. We really enjoyed the room we got also.
Stayed 1 night in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
So glad that you enjoyed your getaway stay with us! We hope that next time you will have more opportunity to enjoy all that WRJ has to offer.

10/10 Excellent

andrew

Stayed 1 night in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
Thanks for the perfect 10 out of 10 rating!

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is indeed historical. The lobby was lovely… room not so much. The staff was extremely pleasant, loved the coffee bar and the price of my stay was great.
Stayed 2 nights in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
Thanks for taking the time to give us feedback. We appreciate it!

10/10 Excellent

Peter, Georgetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Coolidge in downtown WRJ, VT has its own unique charm, being in the NRHP. The gracious and capable Host and Innkeeper Andrew C. was a pleasure to chat and share stories with. An authentic warmth, like the Hotel Coolidge.
Stayed 1 night in Feb 2024
Response from Front Desk Judith on 7 Mar 2024
Thanks so much for the five star review, and for your mention of Andrew--who is an absolute pillar of the Hotel. We hope that your travels bring you back to stay with us again.