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Ulasan untuk Trident, Cochin

4.5 out of 5
Trident, Cochin
Bristow Road Willingdon Island, Kochi, Kerala

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 103 dari 207 ulasan" "
Penilaian 8 - Bagus. 69 dari 207 ulasan" "
Penilaian 6 - Cukup Baik. 22 dari 207 ulasan" "
Penilaian 4 - Buruk. 8 dari 207 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 207 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

9,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Roz

Disukai: Kebersihan
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Harmeet

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable, spacious rooms. The bed however was a bit small and the mattress needed changing. Good, safe location. The restaurant is the best part - I had 3 excellent meals for dinner. The chef made everything in an authentic style. Staff are also brilliantly trained. Ayush and Eldrin are very good at their jobs.
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

N A

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

2/10 Sangat Buruk

Subramanyan

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024

8/10 Bagus

Patrick

Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Kulvinder

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Sanjeev

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Superb staff, nice and cosy hotel with ample parking and very nice dining options.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Karenina, Fort McMurray

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel, comfortable, absolute cleanliness, actually impeccable and amazing helpful staff.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Sanjay, Jamshedpur

Traveler bisnis
Disukai: Kebersihan, fasilitas
a beautiful and excellent property but they should do something about their "so called gym" a 300 odd sq.ft. gym. and in an extremely dilapidated state
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Ludovic

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Hotel ok
Well located on Wellington island. Staff is nice but need to be trained as they are very slow and forget many things
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay
good stay for Business Trips
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Premkrishna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This would be one of my longest reviews : I had the pleasure of staying at Trident with my family, and I must say it was an exceptional experience from start to finish. The staff's hospitality, attentiveness, and friendliness left a lasting impression on us, making our stay truly memorable. The staff went out of their way to make us feel important and comfortable throughout our stay. It was evident that they took great pride in ensuring that every guest felt welcomed and well taken care of. Our room was neat and well-maintained and amenities provided added a touch of luxury that we truly appreciated. The entire property radiated an air of elegance and richness. The cozy ambiance created a perfect setting for relaxation and unwinding. The highlight for us was the backyard, a serene oasis that was simply amazing. We spent hours there, enjoying the peacefulness and beauty of the surroundings. The restaurant staff were equally impressive, offering excellent service and going above and beyond to cater to our dining needs. Their proactive and helpful nature made every meal a delightful experience. One of the most heartwarming surprises during our stay was the bon voyage cake and gathering organized by the hotel. It was a thoughtful gesture that made us feel like valued guests and added a personal touch to our departure.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Katie

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not recommended
The team dropped the ball - very bad first impression. Since I raised the formal complaint, the team genuinely tried their best to make up and I appreciate it. But at times it felt it was a bit too much. Good bunch of people running the place - I sincerely hope they provide "consistent" service all the time not when someone raises a complaint!
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

Joseph

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and facilities were excellent. Hotel was very pretty and relaxing, breakfast was tasty and meals from the restaurant were very yummy.
Menginap 4 malam pada bulan Februari 2023

10/10 Sangat Bagus

Tait

Menginap 3 malam pada bulan Februari 2023

10/10 Sangat Bagus

Partha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is excellent, only exceeded by the attentiveness of the staff. The GM, Jishu, and his team proactively look out for guest needs and go out of their way to make everyone feel welcome. Will definitely book again!

10/10 Sangat Bagus

Kosuke

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
部屋は清潔でプールもあり良かった。スタッフも親切です。ただ旧市街へ観光に行く際は車かリキシャの手配必須です。歩いては行けません。

10/10 Sangat Bagus

Jozsef

Menginap 10 malam pada bulan Desember 2022

10/10 Sangat Bagus

Nikhil

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Marcel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
De service is fantastisch! Het personeel is zeer behulpzaam en kundig.

8/10 Bagus

Taniya

Menginap 2 malam pada bulan Desember 2022

10/10 Sangat Bagus

Ayan

Menginap 1 malam pada bulan Desember 2022

4/10 Buruk

Taru

Menginap 1 malam pada bulan November 2022

4/10 Buruk

Biju

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Employees need more training, need to customer service oriented
Menginap 2 malam pada bulan November 2022

10/10 Sangat Bagus

Venu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good and hospitable staff
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Rishi

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Good experience with stay, excellent food, ambiance and staff were super nice!!
Menginap 2 malam pada bulan September 2022

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
An old property much in need of renovation and Capex. Being an Oberoi property the quality of personnel is superlative and they made the difference in uplifting an average or sub par stay to a memorable one.
Menginap 2 malam pada bulan September 2022

2/10 Sangat Buruk

haim

Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I had a wonderful stay with extended family at this property. The service was excellent and was the highlight of the stay. The staff went out of the way to make our stay comfortable. The property is a bit dated and the location is a little away from major shopping areas. It definitely suits if someone is looking for a calm and serene atmosphere in the middle of Kochi.
Menginap 3 malam pada bulan Juli 2022

6/10 Cukup Baik

Alexander

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Hotel entspricht indischem Standard, als Europäer sollten nicht zu hohe Erwartungen an das Hotel gestellt werden. Mitarbeiter waren bemüht, meist jedoch durch zu wenig Personal schnell überfordert.
Menginap 3 malam pada bulan Mei 2022

10/10 Sangat Bagus

Ishan

Menginap 2 malam pada bulan Juni 2022

8/10 Bagus

Yousef

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
فندق نظيف
الفندق ممتاز ونظيف وهادئ ولكنه بعيد عن وسط البل
Menginap 2 malam pada bulan Mei 2022

10/10 Sangat Bagus

Apoorav

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Trident (Oberoi) hospitality is unparalleled. They are best, even better than Taj. The staff does their best with whatever they have. If the rooms are busy, they are happy to serve you the welcome drink and get something done to have you taken care of. If you don't like the options on the Menu, they are happy to cook something you like. If you want a recommendation for a local item they are honest and provide pointers if they don't know the exact item. Its simple honest goodness and they do it the best. While this is an old hotel, the upkeep is excellent, everything just works. Only pain point, Just the locality is a low point. This area has other nice hotels. Yet! Since the Airport has moved. It seems empty during the evening. We were lucky to have a self drive rental, so going places was always easy.
Menginap 2 malam pada bulan Maret 2022

6/10 Cukup Baik

Deepak

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The dinner buffet spread and taste was not as per Trident standards. However the pool was something we and our kids enjoyed. The poor dinner was somewhat compensated by a nice breakfast
Menginap 1 malam pada bulan Maret 2022

8/10 Bagus

Firoz

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Decent hotel for a family stay
The hotel is in a good location in Wellington island and near to the touristy areas of Fort Kochi. Hotel rooms are a bit dated but clean and well refurbished. The breakfast was very average. Swimming pool area was very nice and the kids enjoyed it.
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

Aasiya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very well maintained. Staff was very polite.
Menginap 1 malam pada bulan Desember 2021

8/10 Bagus

PRAVEEN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome
Everything was good. The staff behaviour is very good and very neat hotel. Thanks for the Hospitality.
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

Timothy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing Experience and Best get away for families!
It was a very comfortable stay with the family. The staff were very friendly and attentive to everything. The food was great and the staff were keen to pleasantly surprise and make our stay a very memorable one. Highly recommend for family get away if you are visiting Kochi.
Menginap 2 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Timothy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Preeyadutt

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2021
Tanggapan dari Jishnu pada tanggal 29 Sep 2021
Dear Guest, Thank you so much for your feedback. Warm Regards, Jishnu Veliath General Manager

10/10 Sangat Bagus

Gourchand

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Trident Cochin
Very calm place.
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari Jishnu pada tanggal 29 Sep 2021
Dear Guest, Thank you so much for your appreciative feedback. Warm Regards, Jishnu Veliath General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Trident Cochin pada tanggal 9 Agu 2021
Thank you for your feedback.

10/10 Sangat Bagus

Shoukath, Dubai

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay was really beautiful. Breakfast was delicious. We will definitely recommend this hotel to our friends and families as the service was excellent.
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari Jishnu pada tanggal 26 Apr 2021
Dear Guest, Thank you so much for your encouraging feedback. Warm Regards, Jishnu Veliath

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
familkeophold
Fantastisk hotel. Serviceminded personale. Dejlig værelse og stort udvalg sf gode retter i restauranten. Det eneste minus ved hotellet var blot beliggenheden. Der er ikke liv i området såsom butikker/restauranter mm. Dog kan dette findes med en kort køretur til fx fort Mumbai. Vi rejste som familie, og opholdet levede op til vores forventninger
Menginap 3 malam pada bulan Maret 2020
Tanggapan dari Jishnu pada tanggal 10 Mar 2020
Dear Guest, Thank you for taking the time to share your feedback. Warm regards, Jishnu Veliath General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alle Mitarbeitenden sind superfreundlich und hilfsbereit. Die Lage des Hotels ist etwas seltsam inmitten eines Industriegebietes, aber wer nicht zu Fuss zum Fährboot nach Fort Kochi gehen will, findet gleich ums Eck Taxis. Dort gibt es auxh einfache Restaurants mit prima Preis-Leistungsverhältnis.
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Jishnu pada tanggal 10 Mar 2020
Dear Guest, Thank you for your encouraging feedback. Warm Regards, Jishnu Veliath General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel, friendly staff, good pool. Food was good too.
Menginap 6 malam pada bulan Februari 2020
Tanggapan dari Jishnu pada tanggal 6 Mar 2020
Dear Guest, Thank you for your review. Warm Regards, Jishnu Veliath General Manager

8/10 Bagus

Natalie, UK

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Januari 2020
Tanggapan dari Jishnu pada tanggal 6 Mar 2020
Dear Guest, Thank you for your review. Warm Regards, Jishnu Veliath General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Stay!
Lovely stay in Kochi.. the staff at the hotel go out of their way to make it a memorable experience for all guests.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Jishnu pada tanggal 19 Feb 2020
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. I am very delighted to know that you enjoyed your overall stay at the Hotel. Looking forward to welcoming you back. Warm regards, Jishnu Veliath

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
room was very small and bathroom too. good breakfast ..
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Jishnu Veliath pada tanggal 27 Jan 2020
Dear Guest, Thank you so much for your feedback - we very much appreciate the time you took to send in your review. I apologize for the inconvenience caused to you due to the size of the room and bathroom. We have different categories of rooms and suites ranging in size from 254 square feet to over 508 square feet. The suites provide for additional free space and an extra bed can fit in comfortably as well. Please request for a suite at the reservation stage when you plan to visit again. Thank you once again for your stay and the feedback. We look forward to welcome you back on your next visit to Cochin. Warm Regards, Jishnu Veliath General Manager

10/10 Sangat Bagus

Shweta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My experience was just fabulous.. the hotel is very neat and beautiful.. the staff is very helpful and humble... would definitely suggest ... the stay was amazing
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Jishnu Veliath pada tanggal 27 Jan 2020
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. Your comments are highly motivational. Looking forward to welcoming you back. Warm Regards, Jishnu Veliath General Manager