Agios Vasileios hotel guide. Independent hotel in Agios Vasileios, Crete

"Staff was great we enjoyed the food I think the main draw back was it’s a very popular spot on hot days and there isn’t designated parking for people staying at the resort, so sometimes when we would come back it was really hard to find a parking spot"

"The owner Eleni is amazing, welcoming and always ready to help. She was the best host in Greece for us."

"Ignored and Disappointed: Poor Communication by Hotel Management When we extended our stay, the hotel staff failed to inform us about a special 50% May discount. Although the manager later compensated us nicely, our experience with the hotel’s loyalty program has been extremely disappointing. Since our stay, we've made multiple attempts to register for the hotel’s loyalty membership. Despite discussing this directly with reception upon checkout (we were promised a follow-up that never came) and sending three subsequent emails, we've received no response whatsoever. It feels as though the hotel is deliberately avoiding our registration to prevent us from receiving the 10% discount on our next visit, especially concerning given their initial oversight regarding the 50% discount. We remain puzzled by this complete lack of communication from hotel management."