Ulasan Hotel Apartamento Balaia Atlantico (Albufeira)

3 dari 5

oleh Sandro Fontes

Ruim

Dikirim pada 5 Jan 2018 di Hotels

A limpeza ruim! O quarto frio! Não tinha aquecedor . Só ar condicionado que não dava conta de aquecer ! Não recomendo!

Komentar dari Pihak Hotel

9 Jan 2018 oleh Susana Esteves - Customer Service, Pihak Hotel

Estimado cliente: Lamentamos que a estadia não tenha sido do seu agrado. Agradecemos os seus comentários, Iremos tentar melhorar nos aspectos por si mencionados, na expectativa da sua próxima visita. Com os melhores cumprimentos

5 dari 5

oleh Carla Sofia

Hotel bom para passar ferias

Dikirim pada 4 Des 2017 di Hotels

Gostei muito do hotel esta bem situado, os apartamentos até são bons, e tem os acessórios necessários para uma cozinha. Na área de jacuzzi interior o acesso esta um pouco desagradado e também os botões para ligar também.

Komentar dari Pihak Hotel

26 Des 2017

EStimada cliente, muito obrigada pelo tempo que disponibilizou para avaliar os nossos serviços. é com enorme satisfação que verificamos ter correspondido Às suas melhores expectativas. Esperamos pela sua nova visita dentro em breve. Com os melhores cumprimentos, Susana Esteves CRM at MGEHotels

4 dari 5

Direkomendasikan
untuk Semua orang
oleh Traveler yang telah diverifikasi dari uk

Very pleasantly surprised

Dikirim pada 30 Okt 2017

Although we had booked the hotel shuttle it didn't turn up so it wasn't a good start. Since found that an uber would have been a lot cheaper anyway. When we arrived we were very surprised, pleasantly at the first impression. Reception staff was nice enough but not very present. Our room was very clean and roomy. With modern facilities. The TV however had no English channels and was an old crt with only scart connections so we couldnt hook anything up to it. There is no wifi unless your close to reception, so be prepared. Our room had steps straight down to the pool which was lovely. The fountain came on every night from 8pm for 2 hrs and can be nosey if your relaxing on the patio, which has table and chairs, or indoors. There is a bar, which serves drinks and food poolside a stride away from your apartment. We ate in the restaurant once, the food was OK but I couldn't eat there every night, so take that into consideration if all inclusive. There is a shuttle that takes you to Albufeira every hr from 10am with occasion breaks right up to 11pm which is a definite bonus as the hotel is quite remote. It does 2 stops so you can shop and be done by the time it returns from the beach. That service alone makes the whole experience value for money, as well as making it easy of you want to eat out. All other trips we took an uber which was never more than 5 euros for us.

Komentar dari Pihak Hotel

6 Nov 2017 oleh Susana Esteves - Customer Service, Pihak Hotel

Dear guest: Thank you for your preference and for the positive review. It is a plesure to realise that we have met your expectations and provided you with a good vacation experience. Looking forward to your net visit. Best regards, Susana Esteves crm at mgehotels

2 dari 5

oleh Munir

Ok but not going there again

Dikirim pada 3 Sep 2017 di Hotels

Staff were nice but the hotel didn't look like a 4 star. Quite old facilities, lots of broken and used marks, bad beds and pillows, few ant problems.

Komentar dari Pihak Hotel

9 Sep 2017

Dear guest: Thank you for your opinion. We take your comments as an opportunity to improve the quality of our services. We will take a good look as to how we can improve on the aspects that you have kindly brought to our attention. Looking forward to having you with in a near future. Best regards, Susana Esteves crm at MGEHotels

4 dari 5

Direkomendasikan
untuk Semua orang
oleh Traveler yang telah diverifikasi dari België

Nice hotel, large pool, clean rooms

Dikirim pada 1 Sep 2017

Positif: Voldoende ruime kamers. Groot, mooi zwembad. Alle voorzieningen waren aanwezig

Negatif: Ook shampoo voorzien, niet enkel douchezeep. Ik de keuken een vaatdoek en zeep voorzien.

Lokasi: Goede locatie als uitvalsbasis indien je over een auto bezit. Afgelegen van de bezienswaardigheden.

Appartementen goed gelegen indien je bezit over een wagen ter plaatsen. Een goede uitvalsbasis om de streek te ontdekken. Ruim appartement, geen last van lawaai. Alles wat je nodig hebt is ter plaatsen. Aangename locatie.

Komentar dari Pihak Hotel

2 Sep 2017 oleh esteves, Pihak Hotel

Dear guest: Thank you so much for your perceptions on our otel. It is a pleasure to learn that we have provided you with a good vacation experience. Looking forward to having you with us once again in a near future. Best regards, Susana Esteves crm at mgehotels

1 dari 5

oleh Marco

Muito fraco para 4 estrelas

Dikirim pada 16 Agt 2017 di Hotels

Péssima não recomendo a ninguém. Após uma primeira analise e de ter falado com o diretor um dia após o check in continuei a verificar problemas a nível de conforto como as camas, os sofás e onde uma criança de 3 anos dormiu, dormiu num parque para bebes sem colchão sem o minimo conforto muito barulho vindo dos quartos vizinhos barulho por altas horas da madrugada sem possibilidade de descanso. TV muito antiga com canais mal sintonizados. resumindo hotel muito fraco para 4 estrelas parado no tempo sem qualquer tipo de investimento.

Komentar dari Pihak Hotel

21 Agt 2017

Muito agradecemos o seu contributo. A sua avaliação e comentários são extremamente importantes para que possamos desenvolver um serviço que ultrapasse as expectativas dos nossos clientes. Lamentamos que a sua estadia não tenha de alguma forma correspondido às suas expectativas, pelo que iremos tomar em consideração o seu comentário e melhorar o nosso serviço, em particular nos pontos por si mencionados. Esperamos voltar a recebê-lo em breve numa das nossas unidades. Com os melhores cumprimentos, Susana Esteves Customer Relationship Manager

5 dari 5

Direkomendasikan
untuk Semua orang
oleh Traveler yang telah diverifikasi dari ireland

Beautiful hotel just a pity far from social areas

Dikirim pada 5 Agt 2017

Quite a distance from shops restaurants and pubs taxi required if going to or from after 11 pm.

Komentar dari Pihak Hotel

10 Agt 2017 oleh esteves, Pihak Hotel

Dear guest: Thank your for sharing your perceptions about our hotel. You opinion is extremely important to us so that we can continue to improve the quality of our services. Concerning the location, the hotel has indeed a privileged location which guarantees tranquility and rest to our clients. If you wish to visit Albufeira and its Old Town, the hotel provides a free shuttle bus to the city center, and a transfer service. Next time you visit us, please contact reception staff for shuttle bus schedule, and transfer service prices. Looking forward to having you with us once again. Best regards Susana Esteves CRM at MGEHotels

4 dari 5

Direkomendasikan
untuk Semua orang
oleh Traveler yang telah diverifikasi dari UK

Attractive hotel

Dikirim pada 25 Jul 2017

A nice modern hotel with lovely apartments each one with a good size balcony overlooking the pool. Overall the room was really nice though a few small issues. A mouldy bath enclosure, leaky a/c, inadequate drinking glasses and a shower would have been nice-not good for water conservation! There's a shower head but no wall attachment! The restaurant was fine but glad we were not all inclusive as would have got very bored eating there all the time. The entertainment does not cater for English. We did feel a bit excluded as the entertainment staff totally ignored us all week! One warning do not buy drinks in the reception bar. I got stung 10 Euro for a small glass of very cheap and nasty, rough red wine! The hotel is isolated but the shuttle bus is handy although unreliable. If you get stuck a taxi from town is about 8 Euro. No shuttle bus at weekends though or evenings. Very surprised though when we checked out the receptionist did not even bother with a thank you, good bye or have a safe journey!!! A fairly basic skill requirement?!

Komentar dari Pihak Hotel

2 Agt 2017 oleh esteves, Pihak Hotel

Dear Guest: Thank you for telling us so honestly about your perceptions. We are constantly working on the highest Quality of service, I was surprised by your comments about our staff, however we will take a good look as to how we can improve on the specifics that you have kindly mentioned. Looking forward to having you with us once again. Best regards, Susana Esteves crm at mgehotels

4 dari 5

oleh Traveler yang telah diverifikasi

A melhorar!!!!

Dikirim pada 23 Jul 2017 di Hotels

Todos os dias havia algo novo no que toca a entretenimento, mas o idioma utilizado foi sempre francês!!! Estando em Portugal, vindo do estrangeiro esperava estar em PORTUGAL, contudo esse aspecto foi beliscado. Ó entretenimento era engraçado e as pessoas envolvidas nesses eventos era simpática, mas as crianças ficavam sem perceber nada!!! No restaurante a responsável de sala foi sempre 100% O hotel é bom, recomendo sem qualquer dúvida, mas considerem sempre o ponto referido, porque pode ser um entrave.

Komentar dari Pihak Hotel

31 Jul 2017

Estimado hóspede: Muito obrigado pelos seus comentários. É com prazer que verificamos ter-lhe proporcionado uma estadia agradável. Iremos ter em consideração o aspecto do entretenimento em francês e tentar melhorar nesse sentido. Esperamos ter novamente o prazer da sua visita dentro em breve. Com os melhores cumprimentos, Susana Esteves crm at mgehotels

4 dari 5

oleh Traveler yang telah diverifikasi dari edinburgh

Pool holiday

Dikirim pada 17 Jul 2017

Positif: Pool big, not busy, rooms big.

Negatif: Shop on site to stock food!!!!!! Pool bar to sell more meals!!

Lokasi: Nothing to do nearby or in hotel in evenings. Taxis to Albufeira old town only €10 so best option. Very long taxi queues but went down quick 30 mins.

I had read it was away from facilities, but there was a mini mart shop. The shop stock was worse than poor, one frozen pizza and a couple bags dried pasta. No cafés restaurants or bars near, no where to go for a wee walk. We really struggled self catering.The shuttle bus from hotel was good but stoped at 5pm and not on at weekends, we ended up spending a fortune on taxis.there was a small spar at bus stop in town, big supermarkets out on motorways. We really stuggled self catering. The actual hotel was fab and the rooms really big , big balconies and excellent pool. Lovely staff, the taxi drivers were superb. No descent entertainment, very shut off at night.

Komentar dari Pihak Hotel

24 Jul 2017 oleh esteves, Pihak Hotel

Dear guest: Thank you so much for your comments. Your opinion is extremely important to us. Due to our location we are indeed a relaxation hotel. We will take a look as to how we can improve on our shuttle bus schedule. In the meantime, we look forward to welcoming you at our hotel in a near future. Best regards Susana Esteves Customer Service Manager at MGE Hotels

Ulasan Hotel Apartamento Balaia Atlantico

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