Alexandria hotel guide. Best Western hotel in Alexandria, Louisiana

"The room was large and the bathroom was large."

"The front desk staff was very helpful, and the breakfast was decent with options like pastries, waffles, eggs, and biscuits with gravy. There were several issues during my stay. The lobby air conditioning seemed to be off or not working, with only a floor fan running. The ice machine on my floor was out of order. The hallways were hot and musty, and the walls and doors throughout the hotel had noticeable scuffs and paint chips. My room was 78 degrees when I arrived and took a while to cool down. There was a golf ball-sized hole in the door frame, and the bottom corner of the door had brown marks from repeated contact over time. The bathroom had paint on the floor, and the shower glass was not clean. The shampoo and conditioner were nearly empty. The towels had an unpleasant smell, and my room was never cleaned during my stay—sheets were not changed and fresh towels were not provided, despite a sign stating they would be. The toilet did not flush properly, and there were brown and yellow stains on the bathroom walls. The housekeeping closet is next to the elevator and it was left open, I saw two dirty toilet cleaning brushes left on the ground and a large number of small black specks on the floor that looked like possible animal droppings. Overall, the staff was friendly, but the cleanliness and maintenance was pretty bad."

"Breakfast and the swimming pool in the atrium were the highlights of the stay. Very nice! And a hot tub! Room was nice and clean, the beds super soft and comfy, ac is cold which I love. Only negative is it is an older hotel, with many of the rooms on the outside. But overall, would definitely stay here again!"

"The room was infested with bugs (I have photos and videos). The body wash container in the shower was empty."

"Upon room checkin I came across some housekeeping problems with a bathroom mirror splattered with something and a dirty desk. Took photos. Called the front desk, went back to check in to switch rooms. Minor plaster damage on bathroom wall noted front desk upon departure. Friendly hotel staff, special kudos to Mr Hertz for his great assistance!"

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"It's always a pleasure to come to this Hotel when in town. I hate there is no pool, but there are always helpful employees willing to give you what you need. "

"I didn't have any warm water when using the shower that is an automatic fail to me. "

"Parking was simply, they’re were breakfast options and most of staff were great"