"Check-in went well, no friendly greeting from the clerk, just “checking in?” and he had bad B.O. No friendly greeting from any staff. Not rude, just indifferent. Room was clean, bed was firm just as I like it! Breakfast mediocre; mini waffles, bread products, tiny prepackaged sandwiches, yogurt, ..."

"Stayed at the Amway for one night as we were going to a concert at the Vanandel arena. Upon check in, I asked if they had any upgrades as this was our first stay at this hotel. The clerk at the desk gave us an absolute beautiful upgrade with the view of the Grand river, a Jacuzzi bathtub in a king ..."

"Staff was great. Great location. Seemed a little silly we couldn't order a beer with lunch because there was only waitresses and no bartender."

"We love this hotel. Clean, spacious, friendly, good breakfast, and very convenient location. This is the second time weve stayed here, and we will be sure to stay here the next time we are in Grand Rapids"

"Our stay was great"

"A little hard to figure out where to park to check in, but after that it was good. Also, had a little difficulty getting out of the garage. Front desk said our card was good until 6, but we couldn’t get in the hotel doors with it to get to the parking garage, so we walked up the ramp, then parking ..."