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Ulasan untuk Imperial Palace Hotel

4 out of 5
Imperial Palace Hotel
Jebel Amman Street 4th Circle, Amman

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 13 dari 73 ulasan" "
Penilaian 8 - Bagus. 18 dari 73 ulasan" "
Penilaian 6 - Cukup Baik. 22 dari 73 ulasan" "
Penilaian 4 - Buruk. 9 dari 73 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 73 ulasan" "

7,0/10

Kebersihan

7,0/10

Staf & layanan

6,2/10

Kondisi & fasilitas properti

Ulasan

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Emplacement
Le lieu est isolé loin de tout. Situé sur une autoroute, aucun commerce ne s'y trouve. Impossibilité de faire une marche à pied.
Menginap 1 malam pada bulan April 2018

6/10 Cukup Baik

Walid

Disukai: Kenyamanan kamar
This hotel must rate 3 *only
I arrived late night they told me no breakfast hotel. Com send us only room reservation but I had my confirmation with breakfast

10/10 Sangat Bagus

Esther m

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Love the place very close to everything nice staff prompt attentions love the place.
Menginap 2 malam pada bulan Februari 2018

6/10 Cukup Baik

Mary, Ramallah

Disukai: Kebersihan, kenyamanan kamar
Good but
Rooms are clean and the view is nice. Lobby is nice too with a beautiful chandelier. Yet there are somethings that don’t comply with a 4 star standard; Toiletries are not sufficient, Breakfast was a dismay, poor in quality and display, and the biggest DISMAY that I’ve never encountered in any other hotel, is that no drinking water is offered at breakfast besides the juices!! one has to pay 1:30 JD to get a small bottle! Moreover, the argument of the waiter was that people don’t drink water at breakfast!!!! Really??!! This water issue alone is enough not to recommend this hotel to others, because a customer likes to feel pampered, welcomed and above all to feel the generosity of the host.
Menginap 1 malam pada bulan Desember 2017

8/10 Bagus

Burhan, Jerusalem

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No pool, away from markets
My stay was good at this hotel. I didnt face any problem but i was surprised that on the Expedia website they wrote that the is a pool where in fact there wasn't and that was the main reason why i chose this hotel where is the same price range i had many alternatives. The hotel isn't located in the best area where i couldn't find much shipping places around me. The staff were nice and in total i had a good stay.
Menginap 4 malam pada bulan Oktober 2017

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The hotel wasn't nearby restaurants or shopping.
It was not a pleasant stay. The net in my room was very slow and terrible. I couldn't even make a call through or even open emails. The towels and hand towels in the bath room are too old and roughly looking. I was lucky enough by bringing my own towels with me.
Menginap 3 malam pada bulan Oktober 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel with spectacular view to Amman
It was a pleasant experience at this hotel. We had a free upgrade to the room we booked in Expedia without asking for that. This tells how the management is concerned about the customers comfort before looking at money issues. The tasty breakfast delivered to our suite which is a pro. Dinner was delicious here and no need to look for nice restraints. Staff at this hotel is amazing. I want to truly thank all of them to the wonderful service especially those who took care of helping us bringing luggage and other stuff from and our car. I should also say that they are flexible with check out times. Khalil and Joliana are elegant receptioents.
Menginap 2 malam pada bulan Oktober 2017

10/10 Sangat Bagus

Min Kyung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2017

2/10 Sangat Buruk

Samer

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The hotel need remodeling it looks very old rate2
dirty sheets , alarming door noise all night , dusty building and horrible old looking lobby , you are not going to like the breakfast however very good service from the crew They are helpful and amazing I like them all but I will never go back to this hotel again I really waisted my money
Menginap 2 malam pada bulan September 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Salim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
quiet location with a beautiful view
beautiful lobby and rooms. the views are relaxing and open. staff very helpful. good deal for the price. but the breakfast needs improvement specially the water. my breakfast was included but I have to purchase water which I could not believe it. juices were free but I can not drink juices because I am diabetic. some maintenance work is needed in rooms and to improve the lobby lighting and to clean the sunroof from mud and dust. but over all its a good budget hotel in Amman.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
The staff are very friendly and helpful. And the hotel is in great location. And we were upgraded to a big room

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Helpfull people
Helpfull polite stuff, good welcome during check in , they arranged for upgrade for rest of the days ( four days) There is a piano in the lobby (not great) but tuned , i enjoed playing for some times , they appreciated Few verities during breakfast ,

4/10 Buruk

Jeremy, London

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Can't pay in dinar, beware of rip-off xchange rate
Staff were helpful, bed was comfortable and hotel chosen for business purposes. Poorly maintained e.g. Had a real struggle to finally get the window to close so the works outside weren't stopping me sleeping. Had to leave aircon fan on to help what I think was the security camera beeping (similar to an alarm clock!) outside the door. All that I can cope with, but I won't be returning due to the unwanted and unauthorised 5% surcharge to the credit card exchange rate with no option to pay in local dinar and avoid the hotels own rip off exchange rate.

6/10 Cukup Baik

Ivan, Staten Island, NY

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The empire has fallen on hard times
Location is too far from the sites in Amman. Hotel and rooms are dark, bulbs in lamps are low wattage. Only the bathroom was properly lit. Entering the lobby is like being in a cave, if not for the chandelier it would be totally dark since little or no light enters through the skylights. Window to the room did not close properly. The design of the bathtub area was poorly done and you could not avoid when showering getting water all over the floor. To get to the pool required that you walk through the hotel dining room. Locker and shower rooms haven't been used in years. At pool some marble tile was used in some areas making them slippery when wet. .

6/10 Cukup Baik

dodi79, Riyadh

Tidak Disukai: Kondisi & fasilitas properti
Services compared to the paid fee was disappointing. Free Internet was very, very slow.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan

6/10 Cukup Baik

aredraider, Amman Jordan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
descent hotel for the price and location
it was good hotel room for the price and location.........I and my wife had problem with the water temperature.......It was barely warm..... The room service charges were really over-priced...... The stuff were very friendly...... The breakfast food was really cooked well....... But the breakfast buffet had really very less number of items........ Many of the furniture items either in the hotel facilities or in the room had to be replaced with newer items...... Like the carpet at the walkways and in the rooms were very old and very much worn out...... Sky lights at the hotel main lounge were very dirty and had a very thick layer of dust and sand accumulated all over them................They looked that they have never been cleaned or washed. I think the hotel management should pay a lot more attention to the cleaning of their own facilities. TV cable has very few and less number of channels. Cable display was very bad too.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

6/10 Cukup Baik

mustafa , calgary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel. Quite. Easy access to downtown.
I stayed for one week for private business. The staff were friendly and helpful

2/10 Sangat Buruk

Jena

Tidak Disukai: Staf & layanan

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
very bad
the worst hotel I ever seen with 4 stars rating 2 stars more than enough.

8/10 Bagus

Ammar Qasrawi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stratigic location
Good deal as 4 stars Excellent deal for its price

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Great location in Amman and normal rate according to other hotels

4/10 Buruk

abdelraheem

Disukai: Kebersihan, kondisi & fasilitas properti
لا باس به
جيده و لكن خدمه الواي فاي سيئه و الغرف كانت صغيره جدا

8/10 Bagus

celine, Canada

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très bien
Très bon accueil- le personnel courtois et réponds à nos demandes Chambre confortable étonné literie - bon rapport qualité prix

10/10 Sangat Bagus

Not Provided, 두바이

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
아주 훌륭한 호텔
만족스러웠슴

10/10 Sangat Bagus

Not Provided, 두바이

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
아주훌륭
훌륭했습니다.

8/10 Bagus

auday

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

2/10 Sangat Buruk

Ahmed

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nie wieder !
Zimmer unsauber! Telefonieren voll teuer !

2/10 Sangat Buruk

John, New York

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not even three stars!
Room need maintenance and the shower-bath was not clean. Very bad internet connection. Food was not good, and I found that they serve dinner from the other meals.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad hotel - bad bathroom - bad wifi - bad breakfast -

8/10 Bagus

Eun Sun

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
괞찮은 호텔
기본이 괜찮은 호텔이었으나 주변에 식당이 없었음

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Smoky and noisy
Very quiet. But smoking everywhere in the hotell. One night with unaffordable noise untill 00:00 o'clock becaus of wedding ceremony in the dirst floor. Prices of bar/ cafeteria ate very expensin.

6/10 Cukup Baik

Mohammed

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti

6/10 Cukup Baik

Joanna, Amsterdam

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Good hotel
The room was good and the location too, but it was very noisy with the traffic and reconstruction works next to the hotel.

2/10 Sangat Buruk

Muwafak

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Raunaq, Dubai

The hotel is nice but not four star standards. Its located in the nice part of town but none of the places to go are within walking distance. Taxi will be required.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan

6/10 Cukup Baik

abbas

8/10 Bagus

Sadiq, Hyderabad, India

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was pleasant and the staff are nice.

2/10 Sangat Buruk

Aziz, Kuwait

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Disappointing
I reserved the least costly available double room at the Imperial through Expedia. When I reached the hotel, the staff tell me I reserved a suite, for the same price. I asked the staff if there are less costly rooms, and he says "of course." This alone made me feel like the hotel is misrepresenting information online for sales purposes - it was not negligence, it was an outright lie. When I showed the staff my receipt from Expedia for the regular double room, he said that is correct, but that the price I paid was for a suit. When I asked them to refund me the amount and get me a regular room, they said that is not possible. A very sketchy operation.

2/10 Sangat Buruk

malik , dubai

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Staff behavior was Soo bad
Parking place is very bad . Breakfast is rubbish . Door access card was not working we need to call the security for every time to open the room

8/10 Bagus

efren, Chihuahua, chihuahua mexico

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Muy buena zona
Muy bien Solo que el desayuno no muy bueno Pero recomendable

8/10 Bagus

joseph, Dallas Texas

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel overall
Everything was fine overall but they need to be more informed about the surrounding area. Such as supermarkets or convenience stores in the nearby area.

10/10 Sangat Bagus

Nael, Amman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel
Good hotel :$

6/10 Cukup Baik

Traveler terverifikasi

Comfy bed, decent breakfast.
Very comfy bed, however, toilet handle broke and very little shower gel is provided. Be informed that tour prices include transport only. Petra and wadi rum was advertised as 140 but I had to pay 50jd entrance fee into Petra then 5JD entrance fee into a Wadi Rum then an additional 35JD for the jeep drive around Wadi Rum. It might be cheaper to catch a taxi to Petra and certainly cheaper to get a taxi to Jeradh.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The worset hotel ever, very old , not clean , untrained staff.