Property entrance
Check availability

Reviews of Samoana Boutique Hotel

3 out of 5
Samoana Boutique Hotel
Apia Park Street, Apia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Faialofa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, easy check in, convenient location and pool great for kids.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dexter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly friendly and helpful. The rooms were very clean and kept well. The food at the restaurant was fantastic! All in all it was an amazing stay!
Stayed 3 nights in Sep 2023

6/10 Okay

Tauvaga

Location
Stayed 10 nights in Sep 2023

10/10 Excellent

Lucky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Management & Staff on 29 Aug 2023
Hi Lucky Thank you for staying with us. Hope will get to host you and your family again. thank you for a great review

6/10 Okay

Mary

Liked: Staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and super spacious compared to other places we stayed while in apia. We had a group of 8 and had side by side rooms and it was perfect for us. The location was also perfect as we needed to be close by to Apia park. Overall it was a great stay and we would definitely come again!
Stayed 2 nights in Jun 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Comfortable and relaxing atmosphere. Services wee excellent and staff very helpful.
Stayed 4 nights in May 2023
Response from Management and Staff on 12 May 2023
Thank you Paulo for choosing Samoana your home away from home. And thank you for a great review. Hope will get to see you guys again some other day. Happy Mothers Day.Love and Blessing from Management and Staff

10/10 Excellent

Lefiu

Liked: Staff & service, amenities, property conditions & facilities
The two beautiful ladies that look after us with our last minute booking. Thank you for the amazing services. Bathroom was nice abd clean the cleaning lady always smiling and happy everyday we see her. Thank you
Response from Lolo on 27 Apr 2023
Talof lefiu So glad to hear you enjoyed your stayed with us. Thank you for your awesome review. Hope to see you in the future. Lord bless.Management and Staff

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Lolo on 27 Apr 2023
Talofa Lava Thank you for your awesome review. Hope you had enjoyed your stay with us. Hope to see you again in the future.Lord BlessManagement and Staff

8/10 Good

Gillian

Liked: Staff & service, property conditions & facilities
I booked two different properties in Apia. The first was very central and this one looked like it was but it was out of town, more like a motel really and I was on foot, my mistake. It’s as modern as it looks and the room had everything you need. Although it looks clean it wasn’t entirely. I was looking forward to the pool as I’d been in town for some days. It was lovely and clean but quite small so if others were using it you felt you should just have a quick dip. Also only one chair so not a place to hang around. A small supermarket within walking distance but you really need a car here. The restaurant was lovely and not expensive. Owned separately from the hotel but within its grounds. The receptionist was intimidating and mostly unhelpful. The rest of the staff were lovely and helpful as most Samoan people are.
Stayed 2 nights in Mar 2023
Response from Management and Staff on 27 Apr 2023
Hi Gillian Thank you for your awesome review. We welcome all constructive comments to build ourselves. We apologies if what we offer does not allign with your expectation.Lord Bless.

8/10 Good

Vise Ng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay here . The property was so clean and our room was bigger than what we expected. We loved our room especially the shower, it was the best shower that we have been to out of so many other resorts we went too. Faafetai lava and we will definitely be back
Response from Samoana management on 26 Dec 2022
Merry Xmas Vise and Family It was our pleasure hosting you and your family. Hope will see more of your beautiful family here some other day. Enjoy your holiday. Love and blessings from Management and Staff

10/10 Excellent

Amosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Samoana. Everything is nice and clean. The staff are super nice and friendly. My kids loved everything about this place. We will be back for sure. Highly recommend Samoana Boutique 👌👌
Stayed 5 nights in Oct 2022
Response from Samoana management on 10 Oct 2022
Talofa Amosa Family It was our pleasure hosting you and your family.Thanks for being great guests and thanks for choosing to stay with us. Hope will see you guys again. Have a blessed week.

8/10 Good

Fogalele

Stayed 10 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019
Response from Maddy on 6 Nov 2019
Aww thank you so much for your awesome review. God Bless and we hope to be of service to you in the future. Faafetai lava

8/10 Good

Maria Itziar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Maddy on 8 Oct 2019
Talofa Maria, Thank you for your review and thank you for staying with us:) Trust you have enjoyed your stay with us. See you again here in Samoa soon!

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from kriss on 25 Sep 2019
Dear Guest, Thank you for your awesome review:) and thank you for staying with us:) GB!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the Samoana Boutique Hotel. Brand new rooms felt luxurious with beautiful new appliances and amenities. Will absolutely stay here next time I visit Samoa and will recommend to anyone looking for casual, convenient, clean and spacious place to explore Upolu from.
Stayed 7 nights in Aug 2019
Response from Maddy on 13 Sep 2019
Dear guest, Thank you for your awesome review:) We are so glad you enjoyed your stay with us. We are always happy to hear from happy clients. Staff and management are always trying to maintain and improve our services. We look forward to hosting you next time you're on Island. Faafetai lava

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early in the day and was able to check in to my room immediately. They helped arrange a rental car that arrived 10 minutes later. The pool, while smallish, was well maintained and I had it to myself for the entire trip. Finally, staff were kind enough to let me check out late on the day of my flight home. Very helpful and amenable - thank you
Stayed 3 nights in Aug 2019
Response from Maddy on 2 Sep 2019
Thank you for your awesome review! We are so glad that you enjoyed your stay with us! Faafetai lava and God bless!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought Samoana Boutique was superb value for what we paid. Transport from airport, wondeful helpful and available staff, sparkling pool, spacious room, lovely breakfast.. Location in quiet area a little out of town with small supermarket a two- minute walk away, bus stop outside if you dont have a car.
Stayed 6 nights in Aug 2019
Response from Maddy on 26 Aug 2019
Thank you for your awesome review! We are so happy that you thoroughly enjoyed your stay with us. Warm Regards, SBH Team

8/10 Good

Rita, Auckland

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overall was excellent the only thing was the stairs would get very slippery when wet so we walked cautiously over them. Could put down some grip strips to avoid any bad slips.
Stayed 4 nights in Jul 2019
Response from Maddy on 7 Aug 2019
Dear Rita, Thank you for your great feedback and advise! Thank you for staying with us! We have noted your recommendation. Faafetai lava.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Maddy on 2 Aug 2019
Thank you for your awesome review! We appreciate the good feedback. Faafetai lava

8/10 Good

Verified traveller

Stayed 11 nights in Jul 2019
Response from Samoana Team on 17 Jul 2019
Dear Guest, Thank you for your awesome review!:) Faafetai lava

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Maddy on 27 Jun 2019
Thank you for your awesome review! It's always nice to hear from happy clients! Faafetai lava.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helppful. Coffee was great. Rooms large and clean
Stayed 3 nights in May 2019
Response from Maddy on 17 Jun 2019
Thank you for your awesome review:) We hope to be of service to you again in the future. Glad you thoroughly enjoyed your stay with us. Faafetai lava

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2019
Response from SBH on 2 Apr 2019
Thank you for the awesome review:)!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week, great place and great coffee. Room was serviced to daily and staff were great in helping us whenever we needed it. Air conditioner was great to come back to after a day in the heat of Samoa. Only disappointing thing was the pool was under maintenance which we weren't told by the hotel staff before I arrived. Other than that price was very affordable to stay there for a week. Would definintley come back again and hopefully pool is up and going again, but this is only a minor point!! Thank you Madeline and staff see you again soon!!
Stayed 7 nights in Feb 2019
Response from Maddy on 21 Feb 2019
Thank you for your awesome review and feedback! So glad you enjoyed your stay with us. Yes sorry about the pool and for not advising you earlier. it's our low season now so we are closing the pool to give it a nice new paint. For sure it will be ready next time you are on Island:) Thank you again for your business an support. Faafetai lava

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Daphne, NZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at Samoana Boutique Hotel. Spacious, clean, well resourced rooms. Large shower space. My family always looked forward to heading back to our clean air-conditioned rooms inclusive of ceiling fans after a long and hot day out. The staff especially the cleaners go above and beyond to make sure your stay is comfortable (All with a smile) Madeline is absolutely helpful and responsive to all queries. Fantastic place to stay. Home away from Home. Will stay again, have recommended to my own family/friends. Thank you Samoana Boutique Hotel.
Stayed 11 nights in Jan 2019
Response from Maddy on 22 Jan 2019
Talofa Daphne, Aww it was such a pleasure hosting you and your family! We are so glad you guys thoroughly enjoyed your stay with us. Thank you again for your business and support and awesome feedback:) Look forward to hosting you again in the future. Faafetai lava and God Bless!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from SHB Management on 22 Jan 2019
Thank you dear guest for your awesome review:) Cheers!

8/10 Good

Foa, Auckland NZ

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I am surprised at the cost of this hotel for the rooms that my family and I got. Very spacious, perfect for families and staff were very nice and there was always someone there to take care of our needs. Highky recommended! Very affordable for the acfual rooms you get. Amazing will definitely be back.
Stayed 5 nights in Sep 2018
Response from SBH Management on 21 Nov 2018
Talofa Foa, It's very nice to hear that you thoroughly enjoyed your stay here with us:) Thank you again for your business and support. See you next time you are on Island. GB!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hidden Gem...
This is one of the better places to stay. I found it by accident, the place is beautifully remodeled. All rooms have are furnished with a kitchenette with all cooking utensils. Mictowave; Refrigerator the walk in bathroom has the waterfall shower head, beds were very comfortable. Rooms twice as big and much better than the Taumeasina Resort. Will recommend to anyone. It's located right across the Apia Park Gymnasium entrance.
Stayed 4 nights in Jun 2018
Response from Samoana on 20 Jul 2018
HI Don, Thank you so much for your kind review and recommendations :) Faafetai Tele Lava!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel's staffs provided me very quick response to my some requests and inquiries at the stage of booking. When I visited this hotel, they welcomed me very friendly and warmly. Room is large, tidy and comfortable in the condition of air conditioning. I strongly recommend this hotel.
Stayed 2 nights in Apr 2019
Response from Samoana Boutique Hotel Team on 17 Apr 2019
Thank you for choosing to stay with us and for the awesome review :) We are looking forward to seeing you again :) Cheers, SBH Team

10/10 Excellent

Luna, Seoul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I world say this is the best hotel in Samoa. Reasonable price with super clean comfortable big room and lovely swimming pool. We originally booked 1 week here but we extended our stay. So we have spent time here total 3 weeks. We went few other resorts in Samoa but I found this hotel is much more comfortable and clean than the other expensive resorts. Highly recommended!
Stayed 6 nights in Mar 2019
Response from maddy on 8 Apr 2019
Aww thank you so much for your awesome review!!! It was a pleasure hosting you guys! Trust you have arrived home safely and back to your normal routine:) Thank you again for your business and support. GD!