Northeast Arizona hotel guide. Best Western hotel in Northeast Arizona, Arizona

"For being an older establishment, the rooms were clean. The linens were clean."

"Clean room good staff. Friendly service "

"Clean and spacious room. They offer a basic breakfast, including cold cereal, yogurt, bagels (nothing special looking in plastic-wrapped). I’m vegan so brought my own granola, soy milk and bananas) but some travelers may appreciate. My only issue with the room is I had to take a shower that started ice cold and even though I let it run, it barely got any warmer. Weird is the next morning, the water was hot immediately. Overall, happy with the room being clean and reasonably priced."

"It was good the pool was under repair and not open and the breaker blew when you used the waffle maker, but other than that it was good😊"

"The toilet wouldnt flush, the coffee maker didn't work and the shower didn't work. We changed rooms after a toilet disaster and the new room had all the same problems. The staff tried their best but the owner is not taking care of the property."

"Well only thing is had to check in late and when I rang bell I see the worker had put hands up tp tell me to wait. Which was waiting for about 15 mins."

"While we loved the rustic theme and understand this is a historic hotel, the bathroom was outdated and did not even include a towel rack. The continental breakfast was good. The bed was very comfortable. The staff was pleasant and friendly."

"Pool broken room, floors were dirty as asstested with dirty white socks. Not a howard johnson standards"

"If you are a senior this is not the hotel for you. There is no elevator. When we were told that our room was on the second floor, we asked if there were any rooms available on the ground floor. She said no. We struggled to get our luggage up to our room. Our room was so cold. I turned off the overhead fan and the A/C but the room did not warm up. We went to phone the front desk but the room does not have a phone. So I looked up the phone number for the hotel and called the hotel and spoke to the front desk. Someone did come up and get the heat to work but it took hours for the room to get to an acceptable temperature. When my husband was lugging the suitcase back down the stairs a woman said to me don't you love this hotel - "We got here late last night and I was so happy to get a room on the ground floor because I have bad knees" Boy, that was disappointing to hear. We did not enjoy our stay at all. We did tell the front desk of our issues and they did not seem to care. We won't be coming back!"