"Six day stay, two people: sheets/towels clean. Very late room cleaning (4pm after we had been out all day sightseeing). Vacuuming OK, no wipe down of bathroom sink/ counter, furniture most days. Random replacement of used countertop amenities... no soap one day but three mouthwashes and no lotion, others not replaced, only one bathrobe, glass drinking glasses not replaced but plenty of plastic ones, coffee pot/coffee: only one tea bag, used coffee not replaced daily & no stirrers or spoons, iron not working (called, the promised replacement was never delivered), mattress was sunken and very soft...should rotate or replace, Most aggravating was the lighting: switch on one not working, loose connection on one bedside lamp with consistent flickering & deep shade, making reading impossible & attached power socket useless for phone charging & no access to wall socket. Old style charging socket on desk. Loose sockets for power cord insertion and connection. All light bulbs seemed to be about 15watt including around the vanity mirror in the bathroom making make-up application and shaving difficult. Light over shower was the only one of any use. Toilets flushed and rose to near top daily. To be fair signs said major plumbing ongoing. Included breakfast buffet not refreshed with the "good stuff"... only pastries left by 7:30am. Not up to par for this chain of hotels"