Unwind in style at Hollywood Mirage - Excel Hotels & Resorts, where the sound of waves from nearby Los Cristianos Beach sets the tone for a relaxing getaway. Take a dip in one of two outdoor pools or let your little ones splash around in the children's pool, then recharge with a coffee from the cafe and enjoy stunning views on the terrace; guests rave about both.
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650
What's nearby
Los Cristianos Beach
19 min walk - 1.6 km
Las Vistas Beach
4 min drive - 2.3 km
Playa De Los Tarajales
15 min walk - 1.3 km
Monkey Park
19 min walk - 1.6 km
Golf Las Americas
5 min drive - 4.9 km
Getting around
Tenerife (TFS-Tenerife South)
13 min drive
Restaurants
Olive Garden Deli
6 min walk
The Vault Bar Tenerife
8 min walk
la plaza bar and restaurant
3 min walk
Don Quijote
5 min walk
Belvedere
2 min walk
About this property
Ona Hollywood Mirage
Along with 2 outdoor pools, this aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a balcony and a coffee/tea maker. Limited housekeeping is available.
Ona Hollywood Mirage offers 335 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.
This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with satellite channels
Library
TV in common areas
Outdoor areas
Balcony
Garden
Outdoor entertainment area
Outdoor furniture
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (110 centimetre wide door)
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Concierge services
Daily housekeeping
Gift shop/newsstand
Grocery/convenience store
Hair salon
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Safe (surcharge)
Safe at front desk
Tour and ticket assistance
Vending machine
Location highlights
In the suburbs
Things to do
Arcade/game room
Billiards/pool table
Children's pool
Free children's club
Gym
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
335 units
Garden
Reception hall
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.5 for children
Housekeeping is available for an additional fee and varies based on unit size
In-room safe fee: EUR 12 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number A38083101
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona
Frequently asked questions
Does Ona Hollywood Mirage have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Ona Hollywood Mirage pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ona Hollywood Mirage?
This property doesn't offer parking.
What time is check-in at Ona Hollywood Mirage?
Check-in start time: 4:00 PM; check-in end time: noon.
What time is check-out at Ona Hollywood Mirage?
Checkout is at noon.
Where is Ona Hollywood Mirage located?
This family-friendly Arona aparthotel is located near the beach, within 2 mi (3 km) of Playa De Los Tarajales, Las Vistas Beach and Chayofita Hill. Siam Park is 2.7 mi (4.4 km) away.
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Reviews
Ona Hollywood Mirage Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Ăber 1 Stunde Wartezeit auf einen Tisch beim FrĂŒhstĂŒck. Sofa und Wohnzimmertisch in einem schlechten Zustand. Personal freundlich.
Patrick
Stayed 8 nights in Mar 2026
Verified
8/10 Good
Olga Ewa
19 Mar 2026
Liked: Cleanliness, communication
Apartment fine. One bed unstable so good job it was only me. Safe costs extra, spa costs extra for the jacuzzi and sauna they have and the on site massage therapist never replied to my enquiries in WhatsApp so i took my custom elsewhere. Overall ok, only one cockroach spotted. Busses dont go all the way up so you will have to walk or taxi back in the evenings as the last shuttle bus back is at around 6
Wonderful apartment complex! The staff were really lovely and the apartment was fantastic. We had a two bedroom sea and mountain view apartment near the central reception. The apartment was a little tired but otherwise really lovely and luxurious. For the money we were very happy with the apartment, it's one of the nicest places I've ever stayed in Spain/Tenerife. We opted for breakfast included as it wasn't much per person and the offering and timings were good. It did get very busy at times but wasn't an issue, we always found a table and although plates and other bits occasionally ran out it was still very good value for money.
We stayed with our 9 month old baby and were provided with everything we needed. A decent safe travel cot for sleeping, including a firm flat waterproof mattress, a high chair and baby bath.
We had three balconies in total and a lovely sunken living room. The apartment also had two bathrooms which was great when staying with another couple for privacy.
The kitchenette was actually a fully fledged kitchen with full oven, hob, microwave and dill fridge freezer. Everything we needed was in the apartment including hairdryers, iron and smart TV.
Although some parts were tired it was clean and fully functioning.
The windows and doors weren't double glazed so the entertainment could be quite loud as we were by the main pool but this was always finished by 10pm, it was only really apparent as we have an infant who goes to bed earlier than most.
Rowanne
Stayed 10 nights in Mar 2026
Verified
10/10 Excellent
Barbara
18 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ons Hollywood Mirage has a superb and welcoming staff that provides excellent service. The food and amenities are great. I stayed in both the one bedroom apartment, which I really loved, and a studio apartment; both were clean and comfortable. The hotel is located near the top of a mountain. Within minutes, I would walk along the mountainâs path. My balcony provided spectacular views of Los Cristianoâs coastline.
Liked: Cleanliness, amenities, property conditions & facilities, communication
great apartment for a weekend away. very clean with toiletries and towels. close to good bars and restaurants but at top of steep hill. so not good for anyone who has trouble walking. great stay for us though and we will be back.
Georgina
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Yoshiko
27 Jan 2026
Liked: Amenities, property conditions & facilities, communication
We stayed in a spacious apartment with a huge balcony offering a stunning view, perfect for three adults.
The bedroom was en suite, and having two bathrooms was extremely convenient. The rooms were fairly clean and well maintained.
The kitchenette was well equipped with a good range of kitchen items. My husband especially enjoyed cooking there using fresh seafood, meat, and vegetables bought from a local supermarket.
On one occasion, my elderly father felt unwell after returning from town by taxi. The staff responded incredibly quickly and were extremely helpful, which we truly appreciated.
Complex and rooms were very clean, breakfast was ok..but could have been a lot hotter. Hotel is about 20 minute walk to beach downhill....return journey is a lot longer and more difficult. Not suitable for people with restricted mobility. Lovely restaurant opposite...but no others within very short distance
CARL
Stayed 5 nights in Jan 2026
Verified
10/10 Excellent
Mark Alun
18 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent all round
Mark Alun
Stayed 7 nights in Jan 2026
Verified
6/10 Okay
Oliver
12 Jan 2026
Liked: Property conditions & facilities, communication
Das Zimmer war ok, jedoch wurde nur gereinigt auf direkte Aufforderung an das Personal (2 x in 10 Tagen). Alle waren freundlich und hilfsbereit.
Das Gym war sehr gut.
Der spĂ€te Check-in (16h) ist viel zu spĂ€t fĂŒr frĂŒh anreisende GĂ€ste. Das Essen am Poolrestaurant ist nahezu ungenieĂbar zu unverschĂ€mten Preisen. Das FrĂŒhstĂŒcksbuffet hat nur eine sehr geringe Auswahl und die QualitĂ€t der meisten Speisen lĂ€sst stark zu wĂŒnschen ĂŒbrig. Es ist sehr eng und ĂŒberfĂŒllt und personell unterbesetzt. Die Angestellten sind gestresst und ĂŒberfordert und kommen kaum nach alles aufzufĂŒllen. Deshalb haben wir nach ein paar Tagen nur noch drauĂen gegessen. Wir wĂŒrden nicht wiederkommen.
Oliver
Stayed 10 nights in Jan 2026
Verified
8/10 Good
Francesco
4 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Buona struttura, camera ampia e comodo servizio navetta verso la spiaggia
Francesco
Stayed 7 nights in Dec 2025
Verified
6/10 Okay
Andreas
28 Dec 2025
Liked: Cleanliness, amenities
Large and clean room. Very time consuming check-in. Located in a very steep hill, so not great for walking.
Andreas
Stayed 2 nights in Dec 2025
Verified
8/10 Good
samuel
23 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything as above but bathroom layout is not really suitable for disabled,the sink is too big
samuel
Stayed 11 nights in Dec 2025
Verified
10/10 Excellent
Harry
23 Dec 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, communication
Very good
Harry
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
iain
22 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms were very nice and clean. Staff were friendly. Maintenance teams were always pro active to keep on top of any defects which I liked. 3 pools. Only a 5 min walk up the hill from the main Los Cristinaos nightlife so itâs not that big a deal like some people have complained about. Would I go back ? Absolutely
At this time of year people go to Tenerife to get some sun not to be sold tickets for an outside dinner and where a fleece it was so much better when it was inside and you had a proper restaurant
Also the sun beds were always put away at night in rows and very tidy now they are left all over the place people are smoking by the pool and drinking from glass bottles and using the white towels from the room to put on there sun beds Iâm sorry to say that we will not return next year
Alan
Stayed 21 nights in Nov 2025
Verified
10/10 Excellent
Geraldine
16 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay, clean well kept grounds.
Spacious well equipped room.
At the top of a hill which means lovely views.
Nice restaurants and bars within walking distance.
Free coach up and down the hill from 10am till 6pm