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"Nice, clean hotel with excellent services, staff and security. Kevin and Ms. Lydia were especially helpful. "

")Our family (mum, dad, boys 11 and 13) stayed here three times as we dipped in and out of Hanoi to travel to other locations. Firstly the rooms, beds and all amenities were a delight. It’s a lovely quiet and comfortable location in the old town of Hanoi. Breakfast is fabulous. Lots of fresh and delicious variety and good coffee. The hero’s of the hotel are the staff especially those front of hotel. With all of our in and out the team we’re incredibly accommodating, thoughtful, and generous. They supplied us with a take away breakfast when we left really early. They welcomed our returns like friends. They made sure we had access to showers before we had to travel home- after a sweaty and fun day out and about in Hanoi. The team were also super helpful with advice on food and drink places and taking care of our belongings while we were away. We highly recommend Royal Palace Hotel for all people travelling in and through Hanoi. Exceptional. "

"Nice hotel in good neighborhood. Staff excellent. Problems: one card key not working but housekeeping fixed it No soapdish"

"Friendly staff and great location "

"Bathroom requires brighter lighting."

"Great staff, food in restaurant could be more authentic / spicy. Very handy for a night layover, nice pool area. "

"Room was nice with a nice bathroom. Amazing water pressure for the shower! We were not there long but it was a nice stay. Easy to get to airport and there was a restaurant in the lobby area and the food was good. For some reason they didn’t have a few options on the menu but it was right after typhoons and flooding there so maybe that’s not a Norma issue too. "

"We love this property for its location and connectivity to Terminal 21 mall and subway station. There is no better location than this in bangkok, and we have stayed here a few times. Awesome amenities, rooftop garden and pool, plus tennis courts, mini golf etc. kids had a great time. However, no bar at the pool area! Lots of room configurations available for adults and families! Highly recommend it! "

"Really good hotel in it’s own right, and also excellent for the airport."