6/10 Cukup Baik
Darcel
Bepergian bersama keluarga
21 Agu 2025
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This property was doing some renovations during our stay. I can say the renovations didn't have a negative impact on the cleanliness of the hotel, well at least not the parts we seen. Our room didn't have the room number next to it, so we ended up passing our room trying to find it. The next day after we got breakfast, someone had taped the room number on the wall by our room. We found it funny. The issues we had were: 1. The water pressure. For some reason the water pressure went down as we used it. 2. Some of the sockets in the room did not work, like the main ones between the beds. 3. The clock didn't work either. 4. The phone didn't work. I had to use my personal phone to call the front desk for needs or questions. I mentioned to the agent that it didn't work and she didn't really acknowledge it. 5. I received a text the day of check in saying pretty much if I needed anything just respond to the text. Well, I sent a text and never got a response. So, my needs weren't met until the next morning when I went to the desk. 6. When the room was booked, the reservation included breakfast. In the morning when we went down for breakfast, The nice gentleman explained that we needed meal vouchers. The vouchers were not given to us when we checked in. So, of course had to go back to the desk and get the vouchers. The cost for the breakfast was like $42 or $44 a person, which I think is quite pricey. The staff all around were nice and our stay wasn't really bad. Rest. Eat. Leave.
Darcel
Menginap 1 malam pada bulan Agustus 2025
