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"Stayed for 2 nights and everything we needed were just there: towels for pools (different than the towels in the suites), drinking water, and a range of toiletries were available including a shaving kit. Room was great and the balcony had a rack to hang wet clothes. With very limited options, or at least cheap options, in breakfast places in the Alona beach area, the free breakfast made our stay so much better. For the two breakfasts we had, some dishes were different on the second day. We paid for their dinner buffet as well and it also had a great variety of food available. Staff from ALL departments were great - they were very accommodating and always available. Despite the steep price, it was well worth it."

"The view from our room is amazing, ocean view and lots of coconut trees as a shade . "

"This hotel was amazing, the rooms were fantastic, the breakfast buffet was delicious, but the staff were the best. I believe their names were Joan (there were 2 ladies named Joan) and Shem (I didn't get the spelling), they were the most helpful and nicest people ever at the breakfast buffet. I highly recommend this hotel. The only drawback, they really didn't want you swimming in the ocean - the first time they said it was after 5 and no lifeguard was on duty, the second time it was the middle of the day and they said no lifeguard on duty. There were several groups wanting in, finally they brought a lifeguard and we were able to get in water. They really need to fix that - just let it be swim at your own risk. Snorkeling didn't seem to be that great, clear water but not much to see. "