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We were honeymooning for 5 days and we had the most incredible experience. Such friendly and hospitable staff, beautiful food, the best breakfast buffet I’ve seen and a truly beautiful hotel and location with great access to local village, town and the mountains. Would highly recommend and cannot wait to visit again.

Really comfortable room, great spa, fab cocktail bar and excellent food.

A high end hotel with space to spread out in the public areas but also many good size rooms with balconies if you want privacy. You sometimes need to search out staff with questions or to get help but once you do then nothing is too much trouble. Location is excellent next to the Matterhorn Express and 5-10 minutes walk to the Sunnega Funicular (or you can catch the free shuttle bus if you have a lift pass). Breakfast is very good and there are complementary sweet and savoury snacks laid on...

We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room. We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...

Very pretty hotel perfect service, I 'll come back soon!

We have stayed at Mont Cervin many times. Its in the centre of Zermatt and some rooms have a good view of Matterhorn. Pool is excellent and they have a warm play pool which keeps most children out of the main pool.

Fantastic location, lovely breakfast and wonderful service

The hotel has been recently renovated, - completely, - and it shows. Everything has been done with the highest quality in mind, to suit the first class location right next to the central square of this beautiful town. The quality of the staff and the service seems to have been renovated too, and is excellent. We had a memorable stay. I will certainly return.

Loved our stay and would definitely recommend this hotel! The shuttle service from the train station was so helpful when we arrived (messaged beforehand). We also loved the breakfast and sauna.

Every detail was carefully catered to.

Excellent service and experience at the Palace for a long weekend. Would thoroughly recommend.

This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and...

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay

We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.

Great spot and all the amenities

We loved our stay. The staff were so helpful and friendly. The location was fabulous- short walk to bus stop to get to all the ski resorts and a short walk to loads of great bars and restaurants