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Really comfortable room, great spa, fab cocktail bar and excellent food.

Fantastic location, lovely breakfast and wonderful service

I was really impressed with this hotel. It was a good price, cosy and clean. The staff were really friendly and helpful. The rooms were lovely and the shower was perfect! It is a bit of a distance from the main street but there's a bus that comes regularly. I would definitely recommend this hotel to anyone wanted to stay in Verbier..

The experience was amazing, the view was stunning, and all the staff were friendly and kind. We loved being there this week.

The staff were really helpful, I was going to arrive late and no one would be at reception but they provided full info on where my room key would be and how to access it. During my stay they couldn't have been more helpful everytime I asked for info. Rooms cleaned everyday and mini toblerones on your bed, yum yum. I saw maintenance ongoing, which is positive, at least they didn't ignore faults in the hotel and keep going while trying to maximise profit at customers expense like many hotel...

A short walk from the station, very welcoming staff and a great breakfast.

Excellent service and experience at the Palace for a long weekend. Would thoroughly recommend.

A high end hotel with space to spread out in the public areas but also many good size rooms with balconies if you want privacy. You sometimes need to search out staff with questions or to get help but once you do then nothing is too much trouble. Location is excellent next to the Matterhorn Express and 5-10 minutes walk to the Sunnega Funicular (or you can catch the free shuttle bus if you have a lift pass). Breakfast is very good and there are complementary sweet and savoury snacks laid on...

The hotel has been recently renovated, - completely, - and it shows. Everything has been done with the highest quality in mind, to suit the first class location right next to the central square of this beautiful town. The quality of the staff and the service seems to have been renovated too, and is excellent. We had a memorable stay. I will certainly return.

Every detail was carefully catered to.

We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room. We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...

Very pretty hotel perfect service, I 'll come back soon!

Loved our stay and would definitely recommend this hotel! The shuttle service from the train station was so helpful when we arrived (messaged beforehand). We also loved the breakfast and sauna.

We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.

This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and...

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay

Lovely family run hotel with great views. Very friendly and welcoming. Room was nice, super hot shower. Good food, own car park. Would definitely stay again if I was in the area