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Really comfortable room, great spa, fab cocktail bar and excellent food.

The experience was amazing, the view was stunning, and all the staff were friendly and kind. We loved being there this week.

I was really impressed with this hotel. It was a good price, cosy and clean. The staff were really friendly and helpful. The rooms were lovely and the shower was perfect! It is a bit of a distance from the main street but there's a bus that comes regularly. I would definitely recommend this hotel to anyone wanted to stay in Verbier..

The staff were really helpful, I was going to arrive late and no one would be at reception but they provided full info on where my room key would be and how to access it. During my stay they couldn't have been more helpful everytime I asked for info. Rooms cleaned everyday and mini toblerones on your bed, yum yum. I saw maintenance ongoing, which is positive, at least they didn't ignore faults in the hotel and keep going while trying to maximise profit at customers expense like many hotel...

Fantastic location, lovely breakfast and wonderful service

A short walk from the station, very welcoming staff and a great breakfast.

A high end hotel with space to spread out in the public areas but also many good size rooms with balconies if you want privacy. You sometimes need to search out staff with questions or to get help but once you do then nothing is too much trouble. Location is excellent next to the Matterhorn Express and 5-10 minutes walk to the Sunnega Funicular (or you can catch the free shuttle bus if you have a lift pass). Breakfast is very good and there are complementary sweet and savoury snacks laid on...

Very pretty hotel perfect service, I 'll come back soon!

Every detail was carefully catered to.

The hotel has been recently renovated, - completely, - and it shows. Everything has been done with the highest quality in mind, to suit the first class location right next to the central square of this beautiful town. The quality of the staff and the service seems to have been renovated too, and is excellent. We had a memorable stay. I will certainly return.

Loved our stay and would definitely recommend this hotel! The shuttle service from the train station was so helpful when we arrived (messaged beforehand). We also loved the breakfast and sauna.

Excellent service and experience at the Palace for a long weekend. Would thoroughly recommend.

We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay

This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and...

Well-located, walkable, and near the Zermatt train station. They provide free pick-up and drop-off services, which is wonderful. The room is well-maintained and spotless. Their breakfast options are excellent. Their staff is incredibly helpful and courteous. I got there somewhat early. They gladly finished the check-in procedure. They are always willing to help with navigation, village maps, etc. Around Zermatt, there are several trails to follow.

Everything was superb from the room, staff, facilities and ambience of the hotel.