Hotel Mewah di Balapitiya

"This hotel is situated on a beautiful private property, with a lovely garden and private beach with rock pools! Food - especially Sri Lankan food - was fantastic! The staff also made sure they did everything to make our stay a lovely one. But sadly, the place wasn’t up to standard. Rooms, toilets and surrounding areas looked worn down. The “white” look in these images - I can guarantee it’s not white. It was more yellowish. Our toilet seat broke while we were there. The place was clean, but it...

"Like always the RIU was a great hotel to stay in .z staff as always amazing food delicious. Beach beautiful sea a little bit rough"

"Wir haben uns hier enorm wohl gefühlt, die Zimmer und Anlage ist in einem sehr guten Zustand und wirklich sauber. Das Personal macht den Aufenthalt zu etwas ganz besonderem, extrem zuvorkommend, höflich und hilfsbereit rund um die Uhr - wir haben uns bestens aufgehoben gefühlt. Die Unterkunft hat einen perfekten ausblick von den balkons auf das Meer und wir empfanden es als sehr schön, dass man nicht mitten in der Stadt ist sondern sehr viel weniger Trubel um einen herum ist. Wer vom Land kommt...

"wonderful staff. We had a very beautiful sea side room on the top floor. The pool is a bit small but the location to the sea makes up for the small pool. "

"The was as advertised, however the restaurant and menu certainly were not 5 star. I complained to the manager regarding the lack of wine available with meals and lack of choice. This was escalated to the chairman. After much to and fro it was agreed I would receive a refund of two nights as we left early due to lack of choice and general incompetence. This refund was promised within 15 days on my payment card. Needless to say no refund and no reply to my enquiry. Their email system was also...