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Ulasan untuk Live! Casino & Hotel - Maryland

4.5 out of 5
Live! Casino & Hotel - Maryland
7002 Arundel Mills Cir, Cir #7777, Hanover, MD

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 684 dari 1000 ulasan" "
Penilaian 8 - Bagus. 199 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 48 dari 1000 ulasan" "
Penilaian 4 - Buruk. 25 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 44 dari 1000 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Cortrell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Courtney

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were large and clean
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Jeffrey

Disukai: Fasilitas
Great place
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Carla

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Awesome
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Maitrayee

Bepergian bersama keluarga
It was a very clean and got courteous service. Prices was a little too steep.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Marcia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

kyssy

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the casino, valet parking, free parking, and the outlet mall
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Albert

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
No room service Everything is going slow Pick up phone Service in restaurant All too slow
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

DUSTIN

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Dashae

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

DANNELLE, Morrisville

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful high end finishes in the room. Absolutely stunning. Loved staying here.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

wayne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
everything
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to spend a weekend. Casino is nice and clean with plenty of games, dining options are great as well. The hotel is very nice, bathrooms are large and spacious
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Donna, yorktown

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Did t need to drive everything was walkable
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari MDL pada tanggal 2 Mar 2024
I'm pleased to hear that you enjoyed your stay and found the location convenient. Your feedback is greatly appreciated.

10/10 Sangat Bagus

Corbett

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Sherry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room however wasn't able to control the temperature. Was too warm for sleep. Bed was a bit lumpy on one side. Other side was great. Time for new mattress. Bathroom was beautiful. Wonderful light and space.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari MDL pada tanggal 2 Mar 2024
I appreciate you taking the time to give us feedback on your recent stay. I am sorry to hear about your experience. We are currently in the process of changing our mattresses to ensure a more comfortable experience for all our guests. We will also investigate the issue with temperature control. Thank you for your valuable feedback.

6/10 Cukup Baik

Lawrence

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Room was clean and well decorated but the water did not work properly. Only hot water would come out of each faucet. There was no way to adjust the water temperature in the shower or sink. This made taking a shower nearly impossible. Fortunately I was only staying one night.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari MDL pada tanggal 2 Mar 2024
Hi Lawrence,I am deeply sorry to hear about the inconvenience you experienced during your stay in regards to the water temperature. I would like to assure you that our facilities department is available 24/7 to address and promptly resolve issues like this. In the future, I kindly ask that you please call the front desk immediately should you encounter any further problems. We greatly appreciate your feedback as it aids us in improving our service. Sincere apologies once again and we hope we will have the opportunity to better serve you in the future.

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Charles

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is very clean and has a lot of amenities
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Victoria

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was amazing. The only thing was the pillows had stains on them and it was hair in the bathroom.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall excellent. Shower... I felt a bit unsafe... Slippery. Water took awhile to get hot. Other than that it was a beautiful hotel/property.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Ashley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Athena, APO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are huge and gorgeous!!! Will definitely stay here again!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari MDL pada tanggal 2 Mar 2024
I'm delighted to hear that you've enjoyed your stay and found the rooms to satisfy your needs. The fact that you're considering staying with us again is highly appreciated. Looking forward to welcoming you back.

8/10 Bagus

Melanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best customer service ever!!!
We have stayed at this hotel previously. It is gorgeous! The customer service was amazing. We flew into BWI and our flight was delayed but Sherri Norton communicated frequently by text and made sure our reservation was held even though we arrived at around 2am. She is a gem and reduced my anxiety greatly. Roscoe was a pleasure and checked us in late and knew of our delay. Kudos to these two staff! The only issue we had this time but not previously was that we could not regulate the heat and the room stayed around 76-79 F. We set the thermostat to 68 F. In all fairness, we did not call the desk because it was past 2am.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

ENIOLA

Nice
Menginap 2 malam pada bulan Oktober 2023

4/10 Buruk

michael

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Temperature control Cooold
I had several problems one was with the loilet, which stopped working and the other was the temperature control in the room - very cold and i informed the front but nothing was done - this is a recurring problem the last visit the inability to adjust the temperature in the room. I am also seeing a problem with the reservation itself and will inform my bank.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Stephanie, Washington

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Brenda

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jung

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Eloise, Baltimore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Lakeisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Sherry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice stay. Room was clean and as expected
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari MDL pada tanggal 2 Mar 2024
We are pleased to hear that you enjoyed your stay and found the room clean and up to your expectations. It is our priority to provide our guests with the best experience and your feedback encourages us to strive for excellence. We are looking forward to the opportunity to serve you again soon.

8/10 Bagus

Elizabeth

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good overall. Had to wait awhile for valet parking
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Christina

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Jean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Towels
Did not have clean towels put in the room. Called to front desk said they would send them up and never did
Menginap 3 malam pada bulan Desember 2023

6/10 Cukup Baik

Brian

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Unexpected average stay
The stay was average. Room was clean and looking nice. The following things need improvement; The shower had very low water pressure. Floor and desk lamp switches didn't work, had to plug and unplug the lighting . Some of the fixtures in the bathroom were loose on the wall. And lastly the temperature of the room was uncomfortable the whole time there. Mase adjustments to the thermostat with really no change to the room temperature.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Abel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

TRACY, faling waters

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Tierra, nottingham

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice hotel
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Brian

Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was good. We were pleasantly surprised.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Christine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was excellent, room was beautiful!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Keith

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always stay here when coming to Hanover.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Aubrey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The comfortability and easy access to the many of the areas around the casino and shopping areas.
Menginap 4 malam pada bulan November 2023

6/10 Cukup Baik

Karen

Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Cozzetta

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Tanya

Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023