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"The room was very clean and the towels were lovely. The bed was quite comfortable and it was quiet and peaceful. I wonderful day. I would highly recommend it."

"We really loved this hotel. The service was exceptional and the view was amazing. The only reason I’m not giving it five stars is because both nights we stayed, there were other guests that were very loud throughout the night and no one addressed it. We intentionally chose this hotel to be outside of the noise of the city, so it was a bummer to be kept up all night regardless. Also, their food was only ok and there was nothing else close by. Otherwise it was very comfortable and a beautiful property. "

"Great host; Ali helped me enormously with my self drive loop. We’ve rented the bikes from him (which were great) and he helped us with all the recommended stops and the dos and donts of the trip. When we came back he was again super helpful and offered us a room (for free) for us to take a shower, etc. until our transport arrived. Strongly recommended!"

"Beautiful location, facilities, food and even better service!"

"Woke up at 4am to check me in after my sleeper bus arrived."

"This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!"

"Great"