Search Hotels near Juan Manuel Galvez Intl. Airport (RTB), Roatan

"Pool was enjoyable, no ocean view "

"We were immediately met at the airport by their shuttle. The room was spacious, very clean with great air conditioning, microwave, fridge and small wall mounted tv. Bed was comfortable but only had a top sheet - we tried unsuccessfully to get a blanket or comforter as shown in pictures. The pool water was 'greenish" not suitable for swimming. Dining room was permanently closed. We had to walk down a very steep hill to try and find a restaurant without success - ended up reluctantly buying street food - questionable food-safe? The place needed a lot of TLC to bring it up to its former condition. We were on the 4th floor (no elevator) but quite a nice view of the ocean where we watched a cruise ship arrive on Monday morning. Once it is fully restored to its former condition with an operating restaurant and pool I would be quite happy to try it again. "

"Unbelievable experience! Bungalows over the water are amazing, The staff is friendly and accommodating. We are foodies and everything was absolutely delicious. A totally relaxing vacation. There was no stress booking activities. You can do as much or as little as you want. Snorkeling even right off the resort is world class. Swimming with a baby dolphin unforgettable. Night snorkeling, island party on Wed evening - do not miss. Highly recommend resort. We will be back. "

"Had a wonderful stay! The rooms were clean and comfortable, staff were friendly and attentive, and the location was perfect. Highly recommend!”"

"We enjoyed our stay here very much. The room was lovely, beach was always kept clean and raked. Food was fresh and tasty and we especially enjoyed the daily breakfast specials. It was quite windy for most of our 4 day stay, but when we finally were able to enjoy some snorkel time on the reef we were extremely impressed and wanted more time to explore. "

"The place was falsely advertised. It was under construction and I had to leave on day 2 because I did not want to be woken up at 7 am everyday on my holidays. No refund has been offered"

"Very clean and a great location. "

"Greatest vacation of my life and the room was so clean !!! The people are so nice ! I will be back very soon !!!’ "

"The front desk is the face of the Grand Roatan Kimpton resort. The receptionist's service was unacceptable for a hotel of this level. We arrived at the Kimpton on February 17 at noon, like many other guests, a line of almost two dozen guests was behind us. But, after a long talk that we hadn't booked a bungalow, we couldn't reach an agreement. We are 72 and 78 years old, and without any respect, were sent to a separate bungalow with a dangerous staircase inside, the unlit, with broken lighting and a crooked gravel approach. I have a video. We asked to speak to the manager, and one of the three young men suddenly told us he was the manager. We were treated as if we had done something bad and were being punished for it. The receptionist explained that we booked our vacation through Expedia, not through IGH, and chose the wrong room. We can't pay extra, and there are no available rooms for us! All the remaining guests stayed in the building; we could see them heading to the elevator. We met and focused on the money only, and we did not get any customer appreciation or empathy. The damage was done. The next morning, professional front desk supervisor Belkis quickly got the room that matched our reservation. Dear Belkis! Thank you very much. The hotel was not fully booked at all. This was our second visit to the Kimpton resort. This year we appreciate the breakfast waitress Jeidsi Valdez at Alera, the friendly Kianny waitress at the Sea Cat, beach guard Byron."