"The staff are polite and excellent. Free airport shuttle is great and the driver communicated well. However, the free shuttle from hotel to the airport had fixed time departure, so please check with the hotel if free shuttle is necessary.
Breakfast was good. Gym was good. Swimming pool was good. Room service was efficient. They take tap and go for payment.
I had a family room for 5 nights, however the the bathroom is not well maintained. They had cracked tiles, toilet was stained. If you aren't too bothered with the bathroom being a bit old and not very well maintained. Then that's not a problem.
It's quite convenient, 10 min by car to the airport, 5-7 min walk to the waterbom park and about 15 min walk to the beachwalk shopping centre.
Overall experience was ok."