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Elegant Lodge Hotel

3.0 star property
Urban excitement meets cozy retreat at this family-friendly hotel where guests enjoy ski access, spa treatments, and authentic regional flavors

Choose dates to view prices

The Elegant Lodge Hotel in the city center offers a perfect family retreat. Enjoy aromatherapy at the Elegant Spa, lounge by the indoor pool, or sample regional dishes at two restaurants. Kids can play in the garden playground while attentive staff ensure everyone's comfort.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
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The price is Rp1.205.259
Rp1.345.243 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 AM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 April and 30 November.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5.11 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 15.33 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 102.22 per vehicle (return)
  • Airport shuttle fee per child: EUR 102.22 (return), (from 2 to 12 years old)
  • Pet fee: EUR 5.11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Elegant Lodge Hotel have a pool?

Yes, this property has an indoor pool.

Is Elegant Lodge Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5.11 per pet, per day. Service animals are exempt from fees.

How much is parking at Elegant Lodge Hotel?

Self-parking is free at this property.

What time is check-in at Elegant Lodge Hotel?

Check-in start time: 2 PM; check-in end time: 10 AM.

What time is check-out at Elegant Lodge Hotel?

Checkout is at noon.

Does Elegant Lodge Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 102.22 per vehicle applies.

Where is Elegant Lodge Hotel located?

Located near the slopes, this Bansko hotel is situated in the mountains and within a 10-minute walk of Bansko Ski Resort, Bansko Gondola Lift and SkiBansko by Traventuria. Vihren and Museum of Otets Paisii Hilendarski are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 23 reviews
Rating 8 - Good. 14 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

Verified

8/10 Good

Trifon

Liked: Cleanliness, staff & service, room comfort
Very helpful staff, big rooms, approx. 50m2 and very comfortable with kitchen and everything else. Qu
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Yusuf ziya

Liked: Cleanliness, property conditions & facilities, room comfort
Daha önceki bansko seyehatlerimizde daha pahalı otellerde kalmıştık,ama Elegan otelin onlardan geri kalır hiç bir yanı yok.Personel oldukça samimi,odalar temiz,konforlu ve sıcak.Sabah kahvaltısı da yeterli ve ürünler kaliteli.SPA sı da oldukça iy,sauna ve jakuzi yi beğendim
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service

Very happy we stayed!

Good solid hotel. Breakfast was a good range. The spa and pool was really great, especially after a day on the slopes. Transfer to and from the gondola was useful, although the location was pretty perfect anyway.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Shaun

Liked: Cleanliness, staff & service

Solo Ski Trip

Stayed for 4 nights, it was a clean room close to the ski lifts and the nightlife. The staff were super friendly and helpful, though the room was adequate even if it was a little dated.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were booked into the lodge which is on a nice little side road but got "upgraded" to the Lux Elegant. I'd have preferred the Lodge as parking is a little easier and you don't need to walk up the mud road to the hotel after a night out! That said, the Lux is in a good location for the ski gondola. Parking not so good. Parking is a free for all on muddy, wet area. Breakfast was included and was a nice surprise. Good selection of sausages, eggs, bacon and a good spread of cold meats and cheeses. It was a was a surprise because we paid only £33 for a double room for a night including breakfast so I was just expecting a couple of croissants. Well done. Overall a decent hotel and location.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Apartments large and comfortable. Spa with Pool, Sauna and Whirlpool. Good breakfast.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

We had a fabulous time in Bansko, and the hotel was perfect, great location, plenty of room, and Sophie the manager was outstanding.
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Hotel was fine, quite basic but generally clean. Staff were polite and always keen to help. Spa was great and the 2 hour treatment we had was fantastic. The room was ok but lacked certain items - so although there was a small kitchen area there were no pans to cook with, very limited cutlery, an odd assortment of china and no cups. We had to ask for a kettle but this was provided so I assume if we had needed to we could have asked for other items too. Breakfast buffet was plentiful, and always a selection of items to choose from even if to our tastes there was a slightly unusual mixture of items at times. We were only 10 minutes away from the gondola and there was a free minibus provided to and from the gondola which was great when everyone had skis. Staff were happy to organise a taxi to neighbouring Banya for the thermal spa. For the price we paid this was a good hotel.
Stayed 7 nights in Feb 2019
Verified

6/10 Okay

Raymond

Bra hotel med uttryme

Internet fungerade inte
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

MR F L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to lift and good spa. Very bad wifi speeds.
Stayed 6 nights in Feb 2018
Verified

4/10 Poor

Dmitry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Понравилось только СПА.

Оплатил mountainside. Поселили на 1-м этаже с видом на двор с мусором и слева немного горы. Ресторан при отеле большой, открывается где то в 16:00 ... Но почему то уже все столы в резерве за англичанами были!
Stayed 4 nights in Feb 2018
Verified

6/10 Okay

milena

Disliked: Cleanliness, staff & service, property conditions & facilities

Good location and spacious rooms

Basic hotel in good location. Very warm and spacious. Breakfast is ok. The good stuff stops here unfortunately.
Stayed 5 nights in Feb 2018
Verified

8/10 Good

shlomo

Liked: Cleanliness, staff & service, room comfort

Bansko Hotel - nice but could be better

The hotel location is near restaurants and near the Gondola. The room was on the third floor. the hotels old (as i understood - all hotels in center Bansko are old) and not quite maintained - Elevator got stuck, on day one of the tiles in the sauna fell from the ceiling and cut my foot, one day they did not clean the room. In the room the wardrobe back was broken and shelved fell all the time, one day I did not had hot water, I was told this is after 5PM and no one can take care of it - luckily I managed to override the central heating system and operate it myself. In the room we were missing hanging hooks in the shower and in the rooms, as well as the kitchen was missing lots of kitchen tools - e;g. bowls.
Stayed 4 nights in Feb 2018
Verified

8/10 Good

beeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Kleen,nice
Verified

6/10 Okay

jp

Liked: Cleanliness, staff & service

Nice place to stay near Gondola ski lift

Very helpful and nice staff. Some English language issues. Hotel is a bit aged but clean rooms and comfortable beds. Free ski bus to/from Gondola is great service.
Verified

4/10 Poor

Graham

Disliked: Cleanliness, property conditions & facilities, room comfort

Elegant spa

Very basic.
Verified

8/10 Good

beste

Liked: Cleanliness, staff & service, property conditions & facilities

kayak tatili

Otelin mevkii güzel temizliği iyi fakat ısınma sorunluydu
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, room comfort

Ett bra hotell till ett bra pris.

Vad på en veckas skidresa och vistelsen vart helt okej på alla vis. Frukosten kunde ha öppnats lite tidigare med tanke på den långa liftkön som lätt uppstod varje morgon.
Verified

6/10 Okay

Naz

Disliked: Staff & service, property conditions & facilities

Böyle bir hotel mevcut değil!

Otele vardığımızda kapalı olduğunu gördük. Ancak aradığımızda bizi elegant lux isimli diğer şubelerine yönlendirdiler. Hem hotels.com un hem de hotelin bununla ilgili bilgi vermemiş olması rezillik. Rezervasyon yaptırmayın! Böyle bir hotel mevcut değil!
Verified

8/10 Good

Sabri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Verified

8/10 Good

THEOCHARIS

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

Nebojsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017