Barbourmeade hotel guide. Drury Inn & Suites hotel in Barbourmeade, Louisville

"Disgustingly dirty!! Windows to the lobby looked as if theyd never been cleaned. Hallway carpet needed swept. Room had hair on the sheets and all over the shower walls. It was awful. I was only in the room 30 minutes and left. 11:00 at night. Checked into the Hyatt. $199.00 but the room was very clean."

"Very comfortable clean hotel for the money."

"Clean, quiet, very comfortable"

"Room very clean and well kept. Staff were very friendly and valet was perfect. In walking distance of many great restaurants and shops. Only downside was that WiFi didn’t want to convey to our phones but after talking to the tech support line we were able to get it to work! Would greatly suggest staying here!"

"Everything great except water pressure."

"Television didn’t work I complained about it now. Nothing was done. There was some metal hitting the walls we couldn’t sleep and then at 4 o’clock in the morning found bedbugs in our bed so we had to move room with it and it was not a good week."

"The rooms and staff were great and the penguins were alive. "

"Nice hotel. Clean. Friendly staff. Right in the heart of downtown but it's a dead downtown. Shadow if its pre pandemic self"

"The staff at the Omni provided outstanding customer service that exceeded our expectations. They were quick to provide solutions and answer our questions. Terrence and Amanda went out of their way to make sure our stay was top notch. They were kind, polite and provided excellent, charismastic, customer service!"