"For a five star hotel, comfortable rooms and impeccable services are usually featured. Unfortunately, it was not the case with our experience. We found the room, the service, and the breakfast pretty mediocre. The front desk lady didn't give us accurate information about parking our car. It was the concierge who helped us. We also found shower door with mold and mildew. The housekeeping was informed, but was not able to remove them. We later informed the front desk manager, but nothing was done before we checked out. Other than that, the hotel is conveniently located. "