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Ulasan untuk Best Western Plus Bay City Inn & Suites

2.5 out of 5
Best Western Plus Bay City Inn & Suites
501 7th St, Bay City, TX

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 151 dari 292 ulasan" "
Penilaian 8 - Bagus. 85 dari 292 ulasan" "
Penilaian 6 - Cukup Baik. 23 dari 292 ulasan" "
Penilaian 4 - Buruk. 16 dari 292 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 292 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Tammy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very happy with stay
Menginap 6 malam pada bulan Mei 2024

10/10 Sangat Bagus

steven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff was clean and quiet
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Asad

Disukai: Kebersihan, staf & layanan
There was smell in the lobby and Breakfast was not good
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Brady

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was a great size for two adults and two kids. It’s a great option and we would definitely stay there again!
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Alexander

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

John

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024

4/10 Buruk

Ana

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The lady during the day at the front desk was extremely rude!!!!
Menginap 5 malam pada bulan Maret 2024

8/10 Bagus

Donna, Winnie

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Glenn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ndn

10/10 Sangat Bagus

Hector

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Luz

Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Kurt

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Repairs
It was a very quick stay but the hotel was nice. Staff was friendly and accommodating. Could tell they were undergoing some repairs/maintenance (definitely needed). Could tell several repairs had been done in room, however not very well. Pillows were cheap and uncomfortable. TV stations were few and Tv had a blue tint. Overall room was clean and comfortable for the short stay.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Leonisha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Joshua

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean nice property
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Customer service has been excellent. Anything I need I have received with a smile. GREAT STAFF! Room is comfortable and clean. I will definitely stay here anytime I come to Bay City.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Corby

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Ed

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Joshua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Misti

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly front desk clerk, big rooms and clean
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Julio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Tammy

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Armando

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Donald

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Kristin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Rosemary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Elvia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023

2/10 Sangat Buruk

Lindsey

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Gabriela

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
So far everything went well room is nice and spacious
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Kathy, La Porte

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
We have stayed at these Best Western many times. During this stay, was the first time that staff hesitated to let us have more towels. We stayed 2 nights. When we returned to our room after a day with family, our room had not been cleaned. That was no big deal, but we did need clean towels. The staff said that we could have only 2 towels, we requested 3. The staff said we could have 3 if we brought the dirty towels to the front desk. Of course we said no and the staff member reluctantly gave us 3 towels. Very surprised that this happened.
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Mildred

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff and very clean rooms
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Jesse

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Welcome home
Staff very helpful and courteous.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Jesse

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Welcome Home
Outstanding staff at Best Western! Erica and Jessica were so helpful in making my stay very comfortable. They went above and beyond in getting my room available. I love the fact that they acknowledge me by my name on a daily basis. Kudos to the crew! Keep up the great work.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Pam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Catherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything is nice and clean. Check-in was easy and the room is spacious.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Deanna

Menginap 1 malam pada bulan Maret 2023

6/10 Cukup Baik

Bea

Tidak Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Maret 2023

6/10 Cukup Baik

Jonathon

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Hotel is nice and clean, easily accessible. Two team members were AMAZING, Erica at checkin - super friendly and helpful. Yessica, there at checkout, working breakfast area, and super responsive to a spill in elevator. Both these reps were quick response,working hard and overall just great demeanors! Jessica, the General Manager was not! She was in charge of breakfast one morning, ran out of waffle mix and syrup, overflowing trash cans in breakfast area, broken toaster, completely unattended breakfast area. Food on stove, but no one around. When she finally showed up, she did offer to put out more items, grudgingly. I apologized for having to leave our trash on the table as the trashcan was full. An hour later, observed her sitting in dining area on phone, and I think vaping. Another hour after that around noon, dining area still had food out, our trash was still on table, bread still in broken toaster and no one in sight. Also told we could use the very cold pool at check-in, was not allowed later.
Menginap 3 malam pada bulan Maret 2023

8/10 Bagus

Fred

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Easy to find
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

DESHAWN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice, clean, and standard
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

Saysha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was great customer service was everything. Would definitely stay/recommend in the future.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari FJ pada tanggal 27 Jan 2023
Thank you for your valued feedback and I'm happy to hear you will be back in the future.

6/10 Cukup Baik

Natalia

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari FJ pada tanggal 27 Jan 2023
Thank you for taking the time to give us your feedback back.

10/10 Sangat Bagus

Veronica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Amanda

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Na
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari FJ pada tanggal 25 Okt 2022
We are loving this perfect 5 out of 5! Thank you for taking the time to give us your feedback!

10/10 Sangat Bagus

James

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari FJ pada tanggal 25 Okt 2022
We are happy to hear you enjoyed your stay and thank you for the PERFECT score. We hope to see you back soon.

4/10 Buruk

Elisa E

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Christie pada tanggal 5 Sep 2022
Elisa E,We are so sorry that we didn't exceed your expectations during your stay. Please contact the General Manager for specific issues that you experienced. Thank you.

4/10 Buruk

Althea

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Had a few issues
The beds were very comfortable but had a few spots on the sheets. We could not get extra towels because they were shorthanded, had to ask for toilet paper and the day we checked out the elevator was broken and we had to use the stairs.
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Christie pada tanggal 24 Jul 2022
Thank you for your review. We are very sorry to hear that we did not meet your expectations during your stay.

10/10 Sangat Bagus

Charisse

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2022
Tanggapan dari Jessica pada tanggal 17 Jul 2022
Charisse - Thank you so much for taking the time to leave your excellent review for Best Western Plus Bay City Inn & Suites. Please come stay with us again soon!

10/10 Sangat Bagus

Adan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Christie pada tanggal 8 Jul 2022
Thank you Adan for your review! We love to hear when we exceed guests expectations! We hope to see you again soo at the Best Western Plus Bay City Inn and Suites.

8/10 Bagus

Elvia

Bepergian dalam rombongan
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Bed was full of hair floor looked dirty and sofa was all torn and ugly hallway smelled like poop first time I experience this in this hotel and I’ve stayed here several times. I feel it can be improved
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Jessica pada tanggal 27 Jun 2022
We are so sorry you experienced issues during your stay. We will be sure to share your comments with the department manager. Please give us a call so we can make this right for you. We hope you will give us another try on your next visit.

8/10 Bagus

gracelyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quiet get away
We booked this hotel because they had a handicap accessible pool lift called ahead of time to make sure it worked when we got there it did not.. Internet kept disconnecting We were there for a quiet getaway hotel was nice bed was comfortable room was clean and very quiet. Handicap ♿️ Accessibility is very important and Ada compliance on websites means equipment should work.. beakfast was weak...a little disappointing .
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Jessica pada tanggal 27 Jun 2022
We are sorry for any issues during your stay. If you would like to discuss further, please give us a call.