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Ulasan untuk Hilton Garden Inn Beaumont, TX

3 out of 5
Hilton Garden Inn Beaumont, TX
3755 IH-10, Beaumont, TX

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 502 dari 847 ulasan" "
Penilaian 8 - Bagus. 219 dari 847 ulasan" "
Penilaian 6 - Cukup Baik. 75 dari 847 ulasan" "
Penilaian 4 - Buruk. 30 dari 847 ulasan" "
Penilaian 2 - Sangat Buruk. 21 dari 847 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

9,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Rebecca

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great lobby, nice and clean room. Area around is totally unwalkable.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Courtney pada tanggal 13 Mei 2024
Thank you for staying with us. I'm glad you enjoyed your stay. Have a good day.

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Frequent Guest one of my favorite properties to stay at
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Courtney pada tanggal 13 Mei 2024
Aww, thank you! We love to hear it!! We hope to see you again soon. Have a great day!

10/10 Sangat Bagus

Wim van der

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Courtney pada tanggal 30 Apr 2024
Thank you so much for your review. I'm glad to see you enjoyed your stay. Have a good day!

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Courtney pada tanggal 30 Apr 2024
Thank you so much for your review. I'm glad to see you enjoyed your stay. Have a great day!

10/10 Sangat Bagus

Adriane

Menginap 1 malam pada bulan April 2024
Tanggapan dari Courtney pada tanggal 13 Mei 2024
Thank you for staying with us. I'm glad to see you enjoyed your stay. Have a good day.

6/10 Cukup Baik

Jean

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Courtney pada tanggal 16 Apr 2024
Thank you for staying with us. I'm sorry that we didn't exceed your expectations. We apologize for the lacklustre stay you had here. Have a great day.

10/10 Sangat Bagus

Kelli

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Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Courtney pada tanggal 31 Mar 2024
Thank you for staying with us. I'm glad that you enjoyed your stay. Have a good day!

10/10 Sangat Bagus

Bruce, Corpus Christi

Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fine property but parking lot was full; suspect businesses next door are using your spaces.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Courtney pada tanggal 29 Mar 2024
I'm glad to see that you enjoyed your stay with us. I will look into this parking situation. Have a good day.

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Courtney pada tanggal 13 Apr 2024
Thank you so much for staying with us. I'm glad to see you enjoyed your stay. Have a good day!

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great pillows!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Courtney pada tanggal 12 Mar 2024
Aww, I'm glad you love the pillows. Thanks for staying with us. Have a good day.

10/10 Sangat Bagus

Chase

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was decent. I do wish they had dumbbells in the gym and some small repairs are due in the room but it was a good stay. I enjoyed the hot tub
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Carolyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Courtney pada tanggal 17 Feb 2024
Thank you for staying with us. I'm glad to see you enjoyed your stay. Have a good day.

10/10 Sangat Bagus

Jose

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Courtney pada tanggal 20 Mar 2024
Thank you for staying with us. I'm glad that you enjoyed your stay. Have a great day!

8/10 Bagus

Shannon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very Good stay, the staff was very helpful and the place was very clean .. I would definitely stay here again..
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Courtney pada tanggal 17 Feb 2024
Thank you for your kind words. I'm glad to see you enjoyed your stay with us, and we look forward to seeing you again. Have a good day.

10/10 Sangat Bagus

Kathy

Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Felicia

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Nothing about this hotel says “Marriott” or maintains the Marriott quality that keeps people going back. It’s as if they took an old hotel, slapped on some tacky paint, hosed it down in Lysol, stuck a street urchin at the front desk, and overcharge travelers. From the first step inside the door, I felt I was in a cheap, rundown, dirty hotel, that smelled of musk and Lysol. Marriott can do much better.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Courtney pada tanggal 28 Jan 2024
I'm sorry that you had such a terrible experience at whichever Marriot you were staying at. However, I don't think this review was for us as we are the Hilton Garden Inn Beaumont. Have a good day.

8/10 Bagus

debra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was friendly & welcoming. Room clean but the shower ceiling was shoddily repaired & looked terrible. Would never pass a “punch list.” Beds & pillows comfortable, biggest complaint was the hallway noise & hearing people walk on the floor above. Wouldn’t stay again.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Robert E.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The receptionist were extremely polite and helpful. The grounds and hotel were immaculate and easily accessible to the freeway and other facilities.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jose Javier

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Ivy pada tanggal 19 Nov 2023
Thank you for your feedback! We're glad you enjoyed your stay and look forward to seeing you again.

10/10 Sangat Bagus

William

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were so impressed with this property. Very clean, safe, convenient to everything. Staff was so friendly and efficient. We will definitely return.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Courtney pada tanggal 14 Nov 2023
Thank you so much! I'm so glad that you enjoyed your stay with us! Have a good day, and we look forward to seeing you again.

4/10 Buruk

Albert

Traveler bisnis
Tidak Disukai: Kenyamanan kamar
The bed was so uncomfortable the pillows wore out very noisy room next to the construction site no free breakfast shame shame on this motel at the price !
Menginap 10 malam pada bulan Oktober 2023
Tanggapan dari Courtney pada tanggal 2 Nov 2023
I'm so sorry that you didn't enjoy your stay with us. The construction has been super frustrating to deal with, but I apologize for the noise you experienced. As for breakfast, we order a full cooked to order breakfast experience instead of a complimentary buffet. That being said, there are options that include the price of breakfast with you room if you'd be interested in doing that next time. Have a good day.

2/10 Sangat Buruk

Andre

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ivy pada tanggal 19 Nov 2023
We're sorry that you did not enjoy your stay. Please let us know how we can improve!

10/10 Sangat Bagus

Adriane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Courtney pada tanggal 25 Okt 2023
Thank you for staying with us. I'm glad to see that you enjoyed your stay. Have a good day.

10/10 Sangat Bagus

denotra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Courtney pada tanggal 22 Okt 2023
Thank you for staying with us. I'm happy to see you enjoyed your stay! Have a good day!

10/10 Sangat Bagus

Lisa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Courtney pada tanggal 22 Okt 2023
Thanks for staying with us! I'm so glad to see you enjoyed your stay! We hope to welcome you back in the future. Have a great day!

10/10 Sangat Bagus

Electra

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Courtney pada tanggal 14 Nov 2023
Thank you for staying with us. I'm glad to see you enjoyed your stay. Have a good day.

10/10 Sangat Bagus

Kendra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great experience very clean
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Courtney pada tanggal 18 Okt 2023
Thank you for staying with us and leaving a review. I'm glad to see that you enjoyed your stay. I'll let housekeeping know to keep up the good work! Have a great day!

10/10 Sangat Bagus

Daniel, Sarepta

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel and staff are great. The only downside is all the road construction in this whole area. But when road construction is complete, it will be nice.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Ivy pada tanggal 14 Okt 2023
Thank you for your feedback! We appreciate your patience with the roadways and look forward to seeing you again. Cheers!

10/10 Sangat Bagus

Sterling

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Courtney pada tanggal 10 Okt 2023
Thank you so much for staying with us. I'm glad to see that you enjoyed your stay. We hope to welcome you again in the future. Have a good day!

10/10 Sangat Bagus

Renna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had to get a accessible room because we have a wheelchair-bound family member and the room far exceeded any expectations that we had. It was absolutely beautiful room, great for you, the pool had a lift for our family member to swim, it was just a wonderful room especially for someone who build a disability it made things so much more pleasant for our trip. The staff was outstanding. Super outgoing. The daytime front desk employee went well out of her way to suggest ideas for us to have fun while we were visiting and she was extremely accommodating and the rest of the staff was just as great.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Ivy pada tanggal 26 Sep 2023
Thank you so much for your kind accolades! We're happy that we could make your whole family feel at home. We look forward to seeing you next time you're in town. Cheers!

8/10 Bagus

John, Huntsville

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super friendly, helpful staff!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Courtney pada tanggal 15 Sep 2023
Thank you for staying with us. I'm happy to see that you enjoyed it. We hope to welcome you back in the future. Have a good day.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The only issue I had was the lights went off. Because of this I was unable to finish working for the day. It also became a litter hot in the room.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Courtney pada tanggal 13 Sep 2023
I'm so sorry to hear about this issue. While power outages are something that we can't control, I understand that i can be very frustrating. I hope we can welcome you back in the future.

10/10 Sangat Bagus

Deno, Sunnyvale

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, neat updated propert
Menginap 1 malam pada bulan September 2023
Tanggapan dari Courtney pada tanggal 10 Sep 2023
Thank you for staying with us. I'm glad to see you enjoyed your stay. Have a good day!

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Courtney pada tanggal 4 Sep 2023
Thank you so much for staying with us. I'm glad you enjoyed it. Have a good day!

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Courtney pada tanggal 1 Sep 2023
Thank you for staying with us. I'm glad to see you enjoyed it. Have a good day!

10/10 Sangat Bagus

Linda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location. Rooms and hotel was clean. No free breakfast, but could buy.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ivy pada tanggal 20 Agu 2023
Thank you for your feedback! I'm happy to hear you enjoyed our standard of cleanliness and we look forward to welcoming you again. Cheers,

10/10 Sangat Bagus

MICHAEL, KINGWOOD

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Courtney pada tanggal 18 Agu 2023
Thanks for staying with us. We hope to see you again in the future. Have a good day.

8/10 Bagus

Keith

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Good but not their best.
This stay wasn’t as great as the first. Price of the room was way higher. There was a poorly patched hole in the bathroom door. Black light test revealed splashes of fluid on the walls near the bed. Bugs in the shower. Food on the carpet near the air conditioner. The air conditioner would not cool the room as well as the last room. This stay want my usual good experience.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Courtney pada tanggal 9 Agu 2023
I'm so sorry that you had such a poor experience this time with us. Thank you for letting us know about these issues so that we can fix them. Guest feedback is an important part of the hospitality industry, so we appreciate any information you'd like to share. We hope to welcome you again in the future. Have a good day.

10/10 Sangat Bagus

Keith

Traveler bisnis
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Great stay
I enjoyed the bed over all. The room was clean (I check with a black light), and I like the large desk for setting up my office. Service was good, check in was good, and the location had easy access to the interstate. I prefer Hilton because it’s consistent anywhere I go.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Courtney pada tanggal 9 Agu 2023
Thank you for staying with us and for leaving us a review. We are glad that you enjoyed your stay. We hope to welcome you back in the future.

10/10 Sangat Bagus

Rev Kenneth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to lodge
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ivy pada tanggal 31 Jul 2023
Thank you! We hope to welcome you back soon.

10/10 Sangat Bagus

Shannon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent property. Tried to stay on the “way back home” but price jumped $60 a room from Thursday night to Monday night. Crazy! Other than that, I’d stay here every chance I got! It was top notch!!!
Tanggapan dari Courtney pada tanggal 26 Jul 2023
Thank you so much for staying with us. Yeah, our rate Monday thru Wednesday is typically higher bc we usually sell out those days. I hope to welcome you back in the future. Have a great day!

10/10 Sangat Bagus

MARIANNA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Courtney pada tanggal 21 Jul 2023
Thank you so much for staying with us. I'm glad you enjoyed it. Have a good day.

10/10 Sangat Bagus

Victoria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Courtney pada tanggal 27 Jun 2023
Thank you for staying with us. I'm so glad to see you enjoyed your stay. Have a great day!

6/10 Cukup Baik

S

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The gentleman at the front desk was not only rude the day we checked in but his behavior was the same throughout the entire stay. . He, apparently, works at another hotel (where we stayed 2 nights later) and his behavior was the same - hostile. We noticed his behavior was quite the opposite with others - courteous, accommodating, and even eagerly helpful. Breakfast was another matter entirely. The waitress was a behaved similarly to the receptionist, eagerly helping certain customers and giving little attention to other customers like ourselves. On top of that, our breakast omelet came with a surprise - it was half full of jalapeños and little vegetables! Who knew jalapeñoss are supposed to be in excess in an omelet, making the omelet inedible altogether? Said mishap was neither met hy an apology or attempt to correct. I can't imagine how they treat others if they're treating established community members like myself like this . I will never be returning to HGI Beaumont and won't recommend anyone to stay here. I've been to a HGI in Texas recently and was treated like everyone else. T. This is clearly an isolated issue but, regardless, needs to be taken seriously as the same staff works at Homewood Suites nearby (much better experience there, however).
Tanggapan dari Courtney pada tanggal 25 Jun 2023
I'm so sorry that this was your experience with us. I'll be forwarding your comments to the correct departments. Have a good day.

10/10 Sangat Bagus

Jennifer, Huffman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Check I was smooth and easy. Staff was accommodating and friendly. Rooms was spacious and clean.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Courtney pada tanggal 20 Jun 2023
Thank you for staying with us. I'm glad to see you enjoyed your stay. We hope to welcome you again in the future. Have a good day.

2/10 Sangat Buruk

yadira

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
The Room was over 80 degrees and there was no electricity. We were told it would be back by midnight and it wasn’t. We had our kids with us and they cried until we left. It was a horrible night we needed up leaving between 12:30am - 1:00am. We couldn’t not be there a second longer it was so hot. :(
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Courtney pada tanggal 14 Jun 2023
I'm so sorry for the experience you had with us. Unfortunately, the power company didn't get our power back on until very late the following day. Again, sorry.

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Storm came through Saturday evening, which knocked out most of the power to the hotel. No A/C, which besides being cooler helps drowned out the noise from the interstate nearby. 3:30 AM wake up call and there was no power in the bathroom, no hot water and no coffee.Unfortunate there was not a stronger generator back up.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Courtney pada tanggal 14 Jun 2023
I want to apologize for the experience you had with us. Unfortunately, the power wasn't restored until very late the next afternoon. I hope that you'll give us another chance if you are ever in the Beaumont area again. Have a good day.

4/10 Buruk

Dionne

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Courtney pada tanggal 14 Jun 2023
Thanks for leaving a review. I'm sorry that you didn't enjoy your stay. Have a good day.

8/10 Bagus

Konnie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hotel only thing is uncomfortable matress. Most uncomfortable bed ever. I will have to pass this hotel up next time
Tanggapan dari Ivy pada tanggal 5 Jun 2023
I am so sorry to hear you did not sleep well. I will pass the feedback on to management. Thank you for taking the time to share your experience!