Search Hotels Near Benz Wax Museum & Fish Aquarium, Arpora

"Hotel is clean, very friendly and polite staff, great location, great atmosphere. Lot of options for breakfast buffet.. good quality food. One thing need to beware of all the taxes get added on the foods you order. Very good hotel for the families. Overall fantastic stay!!"

"All was excellent. "

"Rude poolside staff and our room was very dated. The TV didn't work and we got bitten a number of times by bed bugs. Definitely wouldn't consider going back again. Hotel staff need to realize they work for the customer not the other way around "

"The property was excellent with really friendly staff"

"New hotel, clean and lovely staff. Lots to do including spa, and easy access to sights. As it’s new, staff were still getting used to policies and we were told slightly different things vs. Booking (meal plans) but Lilly (restaurant staff) did everything to make us feel comfortable - pretty much make anything we wanted ! Great services "

"First and foremost, pay attention to their uncompromising cancellation and change policy! They do not budge. Also, the "no outside food" policy is ridiculous. While you can easily go to other restaurants outside of the grounds, (which are substantially cheaper!) The pricing for drinks and most food is "resort" pricing and rather skewed for the area. We actually had two rooms, the first during a business conference and the second because we stayed longer for a holiday. The first room over looked a disastrous construction project going on at the hotel because rooms were in short supply and construction didn't stop until 22:00 and security lighting was on all night. The second room was better, but the bath was dirty with soap scum on the tub fixtures and obvious mold in the corners. The most distressing thing though was the fact that the cleaning staff cleaned the coffee mugs in the room using hand soap from the bathroom. I know this because I discreetly marked the mugs to see if they were changed and the "cleaned" mugs smelled exactly like the scent of the bathroom hand soap. There were some positives, most of the staff was pleasant, the food was good with a large selection and my wife enjoyed the spa offerings. The pool area was well kept and quite nice. I just wish they didn't spray for mosquitoes at dusk everyday while we were out at the pool."

"Staff are welcoming and friendly and always on hand to help! "

"First room was noisy with old a/c. Moved room. Rooms are tired and dated and bedding seems dirty. Noise was terrible into the early hours. Youngsters running riot. We could hardly sleep. "

"Staff were super friendly and helpful. Room was clean and tidy. Food was good. "